This vacancy has now closed

Operations Administrator

  • Full time
  • £21,840
  • Edinburgh, Great Michael House
  • Closing 11th February 2024


  • Advertised from 16th January 2024

Role

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

Working in the Operations Team at our National Office in Edinburgh, the role will provide administrative support across a breadth of key functions, from supporting HR, securely handling information, supporting the smooth running of National Office, signposting people to our Advice and Support Service, where appropriate, to collating paperwork and responding to general enquiries.

The postholder will take responsibility for managing their own workload and ensure they follow guidance to help the team meet their outcomes in a timely and efficient way. The postholder will also be expected to make suggestions and provide ideas to help the team develop new and better systems and procedures.

We are looking for an enthusiastic, committed person, with a ‘can-do’ approach to problem solving with a strong background in administration, or operations with appropriate skills and

experience.

Key Responsibilities:

  • Provide administrative support to the Operations Team namely through;
  • Manage incoming calls and correspondence to the organisation in a supportive, professional and timely manner
  • Provide general administrative support to the organisation including mail collection and posting, printing and photocopying, diary management, minute taking, document management and maintenance of office supplies
  • Support with the annual GDPR review and cleansing of data where appropriate and in line with the organisation’s policies and procedures
  • Support the Operations Manager with any data processing for HR processes, including onboarding and offboarding of staff and volunteers
  • Be willing to undertake training on key aspects of the organisation to meet the needs of the team
  • Competently use internal databases such as Breathe HR and AdvicePro to record information
  • Additional duties and projects as required by the Director of Operations

Benefits

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges

• A 35-hour working week, enhanced sick pay & season ticket loan.

• A great work life balance with flexible and blended working environment.

• Blue Light Discount Card

• Cycle to Work Scheme

• Enhanced sick pay and leave entitlements

• Generous 37 days’ holiday

• Paid Mental Wellbeing Days

• Professional development including funded opportunities

Application notes

To find out more and apply please visit our website

Please note all applications must be received by midnight on Sunday 11th February 2024.

We welcome and encourage job applications from people of all backgrounds.

If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.


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