- Advertised from 8th January 2024
- 17.5 hours per week
Role
Purpose of the Role
To provide support and assistance to the Dundee Women’s Aid team to enable the best possible service to be provided to service users.
Key Tasks & Responsibilities
· Duties of the role include the moving and handling of items when supporting service users, manual handling of personal belongings to help service users move items in between refuge facilities and new homes.
· Receive families and admit them to flats, at the same time explaining rules and conditions. This includes transporting them and their belongings to refuge
· Provide an induction to new residents on the heating system, security of the premises and electrical equipment.
· Where appropriate assist women in refuge with the completion of forms, etc.
· Assist with the collection of charges due from residents in refuge, issue receipts, keep records of cash collected, payments due/in arrears, deposit cash at DWA office base
· Cover for the other Facilities staff in their absence
· Clean and prepare refuge properties for occupation by service users when the cleaner needs additional help
· Liaise with the Senior Facilities Worker in preparing refuge properties for occupation
· Carry out Weekly Checks of flats and refuges for Health & Safety purposes and ensure that flats are properly maintained by residents and report repairs to the landlord, pass any difficulties to the Senior Facilities Worker
· Respond to ad hoc Health and safety checks including CCTV
· Maintain and check periodically the inventory of furnishings, bedding, crockery, kitchen utensils, etc. pertinent to each flat.
· Complete DIY repairs and maintenance tasks including painting and decorating
· Ensure that immediately prior to a family vacating the accommodation the inventory is checked.
· Assist with the maintenance of the storeroom and goods therein in a proper and tidy manner and ensure all necessary paperwork for the receipt/and/or issue of resources is completed.
· Provide general admin support to the team including filing, photocopying, maintaining a ready supply of forms such as housing benefit, etc., supplies of stationery.
· Ensure all resources are replenished and accessible
· Assist in the update of Welcome Packs for refuge properties
· There may be a requirement to work out with normal working hours on occasions.
· The post holder is required to travel extensively throughout Dundee. It is a requirement of the post holder to hold a full driving licence and have access to a vehicle with insurance cover for business use. Please note, applicants who do not meet this criteria will not be shortlisted.
Application notes
An application pack is available for download below.
The closing date for applications is 8.00am on Monday 29th January 2024
Please do not send a curriculum vita as this will not be considered.
Downloads
Fife Women’s Aid are looking for a Housing Management Worker to join our team looking after refuge accommodation and ensuring it is presented to a high standard. Candidates should be willing to work as part of a team and be flexible in their approach.
Please join us for an online session to find out more about FWA housing management services. This will be at 6.30pm on Wednesday 21st January 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the post, please contact Sheila Chappell, Business Manager on 07714 609389.
Children, Young People and Family Support Worker
- Part time
- £26,563 – £29,652 pro-rata
- On site: Fife
- Closing 15th January 2026
Fife Women’s Aid are looking to recruit a part-time member of staff to provide advice, advocacy, support and services to children, young people and families who have experienced domestic abuse. Applicants should have experience of providing support in a relevant social care setting.
The successful applicants will have at least SVQ Level III or equivalent level of qualification in childcare or other relevant subject, or equivalent experience and willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work as part of a team as well as flexible hours to suit the needs of families. An ability to cover on-call is an advantage (additional payments are made for this role).
Please join us for an online session to find out more about FWA children, young people and family support services. This will be at 6.30pm on Monday 17th November 2025. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the post, please contact Gill Birtley, Team Manager, at gill.birtley@fifewomensaid.org.uk.
Children, Young People and Family Support Worker
- Full time
- £26,563 – £29,652
- On site: Fife
- Closing 15th January 2026
Fife Women’s Aid are looking to recruit a full-time member of staff to provide advice, advocacy, support and services to children, young people and families who have experienced domestic abuse. Applicants should have experience of providing support in a relevant social care setting.
The successful applicants will have at least SVQ Level III or equivalent level of qualification in childcare or other relevant subject, or equivalent experience and willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work as part of a team as well as flexible hours to suit the needs of families. An ability to cover on-call is an advantage (additional payments are made for this role).
Please join us for an online session to find out more about FWA children, young people and family support services. This will be at 6.30pm on Tuesday 6th January 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the posts, please contact Cheryl Horn, Team Manager, at cheryl.horn@fifewomensaid.org.uk
Women’s Support Worker (Housing First)
- Part time
- £26,563 – £29,652 pro-rata
- On site: Fife
- Closing 23rd January 2026
Fife Women’s Aid are delighted to have developed Housing First for women experiencing domestic abuse and are looking to recruit a full-time support worker for this service.
The role will involve providing ongoing flexible support to women in their own accommodation, with a focus on harm reduction and tenancy sustainment within the community. The service will work in accordance with the Housing First principles and will enhance our existing service provision for women who have experienced domestic abuse.
Applicants should have good communication skills and a passion for supporting recovery from domestic abuse.
The successful applicant will have at least SVQ Level III or equivalent level of qualification in health and social care or other relevant subject, or a willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work on their own as well as part of a team.
Please join us for an online session to find out more about FWA women’s services. This will be at 6.30pm on Tuesday 6th January 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the post, please contact Claire Rigby at claire.rigby@fifewomensaid.org.uk to arrange a time for a call.
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