Central Supporter Engagement and Business Support Officer
- Full time
- £29,668
- This role is based in our Edinburgh office with occasional travel throughout Scotland
- Closing 8th January 2024
- Advertised from 20th December 2023
- Type of contract: Fixed Term Contracted hours: 35 Contract length: 12 Months
Role
About us
The Christian Aid Scotland team works holistically with churches, volunteers, campaigners, and schools to build a movement for justice. We resource local congregations and our sponsoring denominations through worship materials, speaking engagements, and face to face visits. We steward supporters to fundraise and campaign for our work. Together, we want to see a world where everyone can live a full life, free from poverty.
Within the Scotland team, the Church Engagement and Community Fundraising unit looks after the churches and volunteers who support our work, from the local congregation through to our partnering national denominations. We work collaboratively with the Advocacy, Campaigning, Education and Youth unit to deliver a dynamic programme of events and supporter stewardship across Scotland.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector.
And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.
Learnabout our vision, mission and values
About the role
The Central Supporter Engagement and Business Support Officer plays a key role as the first point of contact for Christian Aid supporters in Scotland. They play a leading role in stewarding, inspiring, and engaging churches and Christian Aid groups to give, act and pray with Christian Aid. The role is responsible for capturing and processing supporter information and providing consistent outstanding customer service and stewardship.
This role is also responsible for providing excellent office-based support to compliment the work of the Scotland Team, particularly the Church Engagement and Community Fundraising Unit. This includes regular communication with the Building Manager, and ensuring that all processes related to the smooth running of the office are managed efficiently.
About you
If you have a passion for tackling injustice and are experienced in the areas of supporter or customer care, relationship building, church life, and administration, you might be a great fit for our team. If you would thrive in a dynamic role with a variety of workstreams, we would love to hear from you.
Competency questions
As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:
Build Partnerships
Tell us about a time when you actively consulted with others to ensure that you understood their needs or goals before taking action
· What was the situation? What different expectations were involved?
· What was expected of you?
· What did you do? How did you take those actions?
· What was the impact? Were you successful? How did you know?
Communicate Effectively
Tell us about a time when you handled a difficult issue with someone else with openness, honesty and respect
· What was the context?
· What did you have to do?
· What did you say and how?
· What was the result? If you were successful, how did you know?
Deliver Results
Tell us about a time when you planned, prioritised and monitored your own work to meet the team’s objectives to the standards required
· What was your context?
· What was your task/responsibility?
· How did you make your plan? What actions did you take?
· What was the impact of your actions? Were you successful? How did you know?
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. To discuss this role in greater detail, please contact hr@christian-aid.org
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Application notes
To find out more and apply please visit our website
Closing date: 8 January 2024
Interview date: 13 January 2024
Downloads
Technical Support Engineer
- Full time
- £33,098 – £36,775
- Hybrid: Glasgow or Edinburgh, with the option to work from home for some of the working week.
- Closing 23rd December 2025
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.
Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.
Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
CYP Support Worker (Maternity Leave Cover)
- Part time
- £30,740 pro-rata
- On site: Edinburgh
- Closing 15th December 2025
We’re looking for a compassionate and dedicated Children and Young People’s Support Worker to join our team at Edinburgh Women’s Aid. In this role, you will provide essential support to children and young people who are experiencing, or have experienced, domestic abuse.
·28 hours per week
·£30,740 (pro-rata £24,592)
·Temporary – for a minimum of 9 months, with the possibility of extension depending on duration of maternity leave.
A satisfactory Disclosure Scotland Adult and Child PVG scheme membership check is required for this position.
Lead with Purpose as Our Finance Operations Lead
At The Faith Mission, every role contributes to a greater calling — sharing hope, transforming lives, and strengthening communities.
As our Finance Operations Lead, you will play a vital part in advancing the Mission by ensuring that our financial operations run smoothly and effectively. Working hand in hand with teams across the organisation, you’ll help steward the resources entrusted to us, enabling the continued growth and impact of our ministry. If you’re passionate about using your financial expertise to serve a purpose that reaches beyond numbers, we’d love to hear from you.
The Finance Operations Lead, working collaboratively with other departments across The Faith Mission, plays a key role in supporting the delivery of the organisation’s vision by ensuring the effective and efficient management of all financial operations and administration.
The Faith Mission is an unincorporated Scottish charity which also has a registration in the Republic of Ireland. It was founded in 1886 by John George Govan as a religious organisation for the purposes of evangelism and Christian ministry in the rural areas of the Great Britain and Ireland.
Vision
“To reach through passionate evangelism the lost of all age groups, particularly in the villages and rural areas of Great Britain and Ireland, and by biblical teaching to encourage holiness of heart and life in Christian people.”
This vision statement is worked out through three core ministries, as follows:
Rural Evangelism – As an interdenominational agency, The Faith Mission works closely with all Christian churches that share a similar concern for passionate evangelism and evangelical truth, especially in areas where there is little or no biblical witness.
Biblical Training – The Faith Mission Bible College is a ministry of the Faith Mission and exists to train people for a variety of roles in Christian ministry and service.
Christian Literature – FM Bookshops is the literature ministry, which is positioned on the high street of many towns and cities in Northern Ireland and Scotland. It provides a neutral location where people can explore the Christian faith through literature or conversations in a relaxed café environment.
Role Description:
The Finance Operations Lead will implement and strengthen the charity’s financial strategy and management. Working closely with the leadership team, you will ensure excellent stewardship of the charity’s resources and oversee financial operations across multiple entities (Bookshops, College and Mission Field).
Qualifications & Experience:
- Qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Experience of Sage 50 and Sage 50 payroll software.
- Strong experience in charity finance, including statutory reporting and fund accounting.
- Excellent computer skills – especially Excel, finance and payroll software.
- Experience of guiding and advising non-finance colleagues/stakeholders.
- Proven ability to lead small teams and manage multiple income streams.
- Highly organised, efficient, responsible, with good attention to detail.
- Self-motivated and flexible in approach, genuine dedication and the ability to work on own initiative.
- Excellent communication and interpersonal skills, with a collaborative leadership style.
- Right to Work in the UK and the ability to work in Faith Mission HQ Edinburgh
- Experience of working with Christian or other third sector organisations and volunteers.
Essential Occupational Requirements:
- A committed Christian, actively involved in a local church fellowship and fully supportive of The Faith Mission’s Statement of Faith and the broader work and ministry of The Faith Mission. (This is an occupational requirement under the Equality Act 2010.)
- The Finance Operations Lead will engage effectively with Mission members, staff at all levels of responsibility, and external supporters. He or she will also be expected to contribute positively to the spiritual life, fellowship, and overall vitality of The Faith Mission.
- The Finance Operations Lead will approach this role as a ministry calling—serving faithfully for the advancement of God’s Kingdom through the ongoing work and witness of The Faith Mission.
Benefits:
- Flexitime
- Employee discount
- Sick pay
- Free parking
- Company pension
- On-site parking
About Intercultural Youth Scotland (IYS)
Intercultural Youth Scotland (IYS) is Scotland’s leading youth charity for Black and People of Colour (BPoC) children and young people. We work to empower, support and advocate for young people of colour across Scotland through a range of programmes designed to meet their diverse and intersectional needs.
As a national voice for equity, inclusion and social change, we are committed to building a fairer Scotland where young people of colour are valued, heard and supported to lead positive change.
About the Role
We’re looking for an experienced Fundraising Coordinator to help us secure sustainable funding from grants, trusts, foundations and corporate partnerships.
This role is central to ensuring IYS has the resources needed to deepen our impact, grow our work and strengthen youth-led change across Scotland.
Working collaboratively with internal teams, you will lead applications, manage our funding pipeline, build relationships with funders and support fundraising campaigns, ensuring all activity aligns with IYS’s mission, vision and values.
What You’ll Do
As the Fundraising Coordinator, your key responsibilities will include:
Developing and delivering fundraising strategies that support long-term sustainability.
Identifying and pursuing funding opportunities across Trusts, Foundations, Commissions and Tenders.
Leading the preparation of high-quality, persuasive and values-led funding applications.
Managing the funding pipeline, stewardship activity and reporting deadlines.
Building and sustaining meaningful relationships with funders and partners.
Supporting income forecasting alongside the Finance and Operations Manager.
Researching trends in grant-making, ethical fundraising and racial equity.
Supporting digital and community fundraising campaigns.
Coordinating fundraising events as required.
Working collaboratively with programme teams to gather stories, evidence and outcomes for proposals and reports.
Ensuring fundraising activity strengthens IYS’s mission and builds power with BPoC communities.
About You
We’d love to hear from you if you can demonstrate:
Essential Criteria
- Proven experience in fundraising, particularly grant writing and/or corporate partnerships.
- Excellent writing and storytelling skills, with the ability to craft compelling, values-led proposals.
- Ability to build strong and trusting relationships with funders and stakeholders.
- Strong organisational skills with the ability to manage multiple deadlines independently.
- Understanding of equity, anti-racism and justice in the context of fundraising.
- Experience using CRM systems (e.g. Salesforce, Raiser’s Edge).
- High attention to detail and a proactive working style.
- Passion for youth empowerment and community-led change.
- Excellent interpersonal and communication skills.
Desirable Criteria
- Knowledge of the Scottish funding landscape.
- Understanding of the social, political and human rights issues affecting BPoC young people.
- Experience supporting fundraising events or digital campaigns.
Working with Children and Young People
Employment is conditional upon a successful PVG and safeguarding check.
Our Commitment to Equity, Diversity and Inclusion
We are committed to creating an inclusive environment where everyone feels valued, respected and empowered to contribute their unique perspectives and experiences.
We are proud of our diverse and passionate team, and we warmly welcome applications from all backgrounds who share our values and our commitment to making a positive difference in the lives of young people.
What We Offer
- The opportunity to make a real difference to young people’s lives
- 7 weeks’ paid leave per year (inclusive of public holidays)
- Employee Assistance provision
- Flexible, hybrid working model
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