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Senior Empty Homes Adviser
- Full time
- £33,417
- Edinburgh (Hybrid working)
- Closing 3rd December 2023
- Advertised from 20th November 2023
- Fixed term contract until 31st March 2024
Role
Has your considerable experience of providing telephone and email advice, possibly including having worked in a housing related environment, given you the ability to work with a wide variety of stakeholders both statutory and non-statutory? Then join Shelter Scotland on a fixed-term contract as a Senior Empty Homes Adviser and you could soon be playing a leading role within our Empty Homes Advice Service.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the Team
The Scottish Empty Homes Partnership is hosted by Shelter Scotland, and has been funded by the Scottish Government since 2010. The current funding commitment runs until end of March 2024. The Partnership works to deliver a number of strategic objectives. These include helping to implement its Housing to 2040 strategy and encouraging every Local Authority to adopt a strategic approach to bringing empty homes back into use. Another key objective is the delivery of an Empty Homes Advice Service (EHAS) that takes queries from members of the public, as well as practitioners engaged in empty homes work.
About the role
As Senior Empty Homes Adviser, you’ll be responsible for the effective delivery of the Advice Service and the line management of an Adviser, delivering a professional, impartial, pragmatic and outcome focused telephone and email advice service to empty homeowners, those with concerns about, or interested in buying and renovating, empty homes, plus empty homes practitioners. Highlighting key themes, trends and barriers and best practice to colleagues in the Partnership to support the overall project aims will be an important aspect of the role, as will supporting the work of the wider Partnership. Gathering and analysing data, providing evidence-based information and leading activities which market the service – all are aspects of this interesting and varied role.
About you
Your proven relevant background will need to include some experience of staff supervision. You should also be able to manage your time effectively to prioritise different areas of your work to meet project objectives. Confident in your ability to interact effectively with professionals and members of the public using your strong soft communication skills, proficiency using casework recording systems, or a willingness to learn new IT systems, is also required.
How to apply
Please click the link below to apply. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Application notes
To find out more and apply please visit our website
Closing date: 3rd December 2023 at 11.30pm
Learning Facilitator
- Part time
- £28,759 – £31,595 pro-rata
- Hybrid: Edinburgh based with travel across Scotland
- Closing 13th August 2024
Are you an experienced trainer with the ability to engage a wide-ranging audience, and knowledge of conflict resolution?
If so this could be the ideal opportunity for you
About the service
Cyrenians’ Scottish Centre for Conflict Resolution (SCCR) is a National Resource Centre for best practice in conflict resolution, mediation and early intervention work with a particular focus on young people and families. Our award-winning digital resources, free training and events improve understanding of conflict and emotional needs, to transform relationships and lives.
About the role
This role will ensure that the SCCR continues to evolve and extend its reach. You will:
- Develop and deliver workshops and events, both online and in person
- Contribute to our range of digital resources
- Maintain and develop working relationships with family support services, schools and other groups / organisations
- Monitor and report on the progress of our work
About you
We are looking for an experienced trainer / facilitator with energy and enthusiasm to take this work forward. You will be creative, innovative and a highly motivated team player with an interest in improving the relationships and lives of young people and families.
You should also be:
- Well organised and effective with your time management.
- Flexible and creative in your approach
- Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
Top job! Breast Cancer Centre House Manager
- Full time
- £37,500 – £45,000
- On site: Edinburgh
- Closing 12th August 2024
The House of Hope will exist to help people in Edinburgh and the surrounding areas. The centre will be a haven away from the outside world where those who are impacted by breast cancer can be who they need to be in a safe space, whilst offering connectivity, support, and friendship.
Cancer is hard and takes its toll on you and those around you. We aim to nurture, improve the quality of life, and enrich the emotional wellbeing of our users by offering sanctuary and support within a home-like environment at a time when they need it most.
You are more than a diagnosis. The service will be designed to be person centred with the voice of the patients and their families at the heart of The House.
The Role:
This is an exciting opportunity to be responsible for leading the launch, growth and development of professional, effective and accessible breast cancer support services for The House of Hope Scotland.
We have an experienced and passionate board of trustees, working alongside an active network of volunteers. You will report to the Chief Executive Officer and will work closely with our trustees and patient volunteers.
This dynamic role requires an individual who displays strong interpersonal skills and the ability to manage a multi-disciplinary team. The successful candidate must be proactive, adaptive and responsive to the changeable demands of working in a person-centred environment.
You will be the first point of contact for operations within The House of Hope. You will with the board and CEO to develop the launch operational strategy and programme, overseeing the refurbishment of the building and begin to carve out relationships with service providers and stakeholders.
We need a self-starter who is passionate about supporting those impacted by breast cancer - no two days will be the same.
Signposting and working in partnership with organisations across Scotland who can provide services of benefit to our user group will play another key part in this role. You will support the CEO and trustees with building relationships both across the Scottish cancer network and with potential service providers. We also want to work to increase our networks with health professionals, to help them support their patients.
Within the House of Hope itself and digitally we will provide information and support for those with breast cancer via a direct patient support service. You will help to establish and sustain support groups for breast cancer patients and their families, providing patient information about breast cancer to patients and major centres of breast cancer treatment, and running events (both online and face to face).
This is a unique and exciting role that will allow you to use your skillset to work with us to develop and open The House of Hope Scotland. The CEO, trustees, founders and wider voluntary team will support you at every stage.
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The Practitioner for Youth Services plays a crucial role in delivering practical and emotional support to empower young people through a strength-based trauma informed approach, enabling them to make informed choices about their lives. The service aims to evidence and monitor the progress of young individuals through regular assessments, ensuring their safety and well-being. Additionally, the role involves supporting young people in various aspects, such as housing benefit applications, understanding housing options, accessing education and employment opportunities, and connecting with community resources. The service is dedicated to delivering a supportive environment and seeking feedback from young people to continuously improve the quality of the service.
The Behaviours we expect is someone who will demonstrate:
- Initiates conversations and activities with the people supported, adjusting their approach to meet individual need. Demonstrating the importance of proactive engagement with individuals and adapting communication styles.
- Adaptable to changing circumstances and adjusting support plans when needed. Will use feedback to improve and enhance the quality of support provided.
- Adheres to the SSSC (Scottish Social Services Council) Codes of Conduct, Health and Social Care Standards and Care Inspectorate requirements.
- Respecting confidentiality, boundaries, and privacy. Recognises and addresses any potential conflict of interest.
- A person with good judgment and communication skills who will make informed decisions that involves critical thinking and problem-solving skills, especially in situations that require navigating challenges or conflicts with people who use our services.
- Taking accountability for your actions, decisions, and the outcome of support provided.
- Transparent about actions, decisions, and processes, including open communications with people we support and colleagues across the organisation.
- Constructively questions colleagues on best practices and provides feedback. Clear and respectful communication with young people and colleagues.
- Actively listening to understand and respond appropriately to individual needs.
- Collaborates effectively with colleagues, healthcare professionals and colleagues to contribute towards a positive and supporting team environment.
- Recognises when a colleague is facing challenges and proactively offers support without being prompted.
- Can demonstrates a problem-solving mindset, as it involves identifying issues and taking initiative to address them.
- Paying close attention to individual needs, preferences, and support requirements.
- A person who can accurately document and report information.
- Typically spends less than 1 hour per shift on administrative tasks and demonstrates the importance of focusing on direct support and are effective when recording.
- Takes calculated risks and can handle crisis situations in the service when they arise.
- A person who can remain composed under pressure and has the capacity for quick thinking and problem resolution in high-pressure situations.
- Can lone working in the service, other services or in the community.
- Builds positive relationships with people supported while managing expectations and boundaries. Using feedback to improve and enhance the quality of care provided.
- Respecting the dignity, autonomy, and independence of individuals we support. Involving individuals in decision making about their support.
- Role modelling that demonstrates a positive regard, respect, and kindness towards those receiving support
- Take an active role in continuous improvement by identifying areas for enhancement, participating in training and education, and contributing to the overall improvement of the service.
- Is engaged in learning opportunities, sharing learning, and putting learning into practice. Emphasises a commitment to personal and professional growth and a culture of shared knowledge.
- Prioritise the safety and well-being of people we support and will follow safety protocols and guidance.
The person needs to:
- Attend and participate in monthly reflective practice groups.
- Attend and participate in monthly team meetings.
- Attend, prepare for and action monthly case management meetings.
- Evidence training and development undertaken to meet SSSC requirements.
- Participate and contribute to debriefing of significant incidents and near misses.
- Take responsibility for scheduling and preparing for supervisions, case management meetings and appraisals.
To apply for this job, you must have:
- Minimum qualification of SVQ Level 2 in Health and Social Care or have at least 2 years relevant experience in a social care setting with young people.
- Knowledge of trauma informed practice and ways of working.
- Membership of the Protection of Vulnerable Groups (PVG) scheme.
- Registration with SSSC and meet requirements.
- Be able to use IT effectively including management systems, databases, and Microsoft 365
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- Weekends only
Licence/Certification:
- SSSC registration (required)
Top job! Assistant Director (Programmes and Participation)
- Full time
- £44,790 – £49,740
- Remote: Temporarily, otherwise central Edinburgh.
- Closing 6th August 2024
As a member of the senior management team, the Assistant Director (Programmes and Participation) is instrumental in leading Together’s strategic initiatives across a broad spectrum of programme development, with a significant focus on enhancing the rights and participation of babies, toddlers, and early years children. This role is pivotal in supporting the Director by managing essential areas of operational and strategic responsibility, facilitating the effective implementation of Together’s strategic priorities, and ensuring programmes are impactful and aligned with organisational goals.
Key areas of responsibility include:
- Overseeing the development of Together’s programmes, leading innovative initiatives and supporting Together's Director as a spokesperson on key children’s rights matters.
- Developing and managing fundraising strategies, building and maintaining strong relationships with funders and stakeholders, and overseeing the financial management of all programmes and participation budgets.
- Enhancing children’s participation initiatives and implementing participatory practices across all programme activities.
- Management and mentoring of the Programmes and Participation team, encouraging a culture of high performance, collaboration, and continuous learning within the team.
Throughout the role, the post-holder will be expected to involve Together’s membership – including children and young people – whenever possible and appropriate.
Reporting to: Director
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