Service: Fife Support Service

Getting the Right Support at the Right Time

Turning Point Scotland are working with Fife Council and other partners to achieve the following aim;

‘Ensure people in Cowdenbeath (and surrounding areas) at risk of or experiencing Homelessness, and people who need help to strengthen their housing stability get the right support, at the right time through a co-ordinated system response.’

We are developing an exciting approach of change. To co-ordinate the system, we have created a Whole System approach. The community navigators will be the people on the ground who will support us to work ‘upstream’ and provide the support identified to ensure people get the right support to address an issue they have, at the right time as early as possible.

The Whole System Approach and role will adapt as we learn what works best for the people that need support.

The role may require meetings across Fife and could evolve to providing a similar support in another area of Fife.

Standard working hours are 9am - 5pm Monday - Thursday, and 9am - 4.30pm Friday.

About the role

The role of Community Navigator will support early intervention and prevent a crisis. Our Community Navigator role will include:

• Supporting people in relation to housing, wellbeing and their wider social circumstances.

• Lead on setting up community drop in’s in Cowdenbeath and surrounding area, building relationships and connecting to established community hubs.

• Working with individuals to provide them with easy access to advice or low-level support. This may be one contact or several over a few weeks to help resolve an issue.

• Supporting people with more complex needs to access support within wider services in Fife, ensuring that we do not let go of someone until we are assured that another support service has taken on the Lead Professional role for the person.

• Supporting people to act in their own lives as well as directly providing support with a variety of issues including, accessing employability services, access and engage with mental health services, register with a doctor or mental health/alcohol or other drug services, linking in with welfare services, help registering child at school, etc.

• Building knowledge of local resources and developing a network of working relationships with local providers / services.

• Supporting the implementation of the steering group’s WSA Action plan and feeding in to the steering group to highlight what works well land not so well so that the WSA can learn and change the system. This will include being involved in Task and Finish groups as required, ensuring lived and living experience is heard and valued in the process.

About You

We are looking for someone who is;

• Flexible to adapt their role to meet the needs of the test of change

• Curious by nature to understand why there are barriers to someone being supported and take action to address why these work or doesn’t work for the people we support

• Self-Motivated and has a ‘can do’ attitude to support people

• Kind, Calm and Compassionate when listening and responding to people.

A level of previous working experience in a community based or social care role is an advantage, but not necessary as full training will be provided to you.

We believe the both lived and professional experience you may have is further enhanced by having the right values of respect, compassion, inclusion and integrity in order to join our team!

About Us – Fife Support Service

The Fife Support Service operates a Whole System Approach team, where these posts will work, in addition to a Housing First Team. This is the start of an exciting journey as we develop the WSA.

We believe that we are not going to end Homelessness by focussing on service delivery alone. Ending, preventing, or responding effectively to homelessness demands input from housing but also from across the public service system – no one service, or approach is going to have all the answers. These inputs need to be coordinated and integrated, underpinned by effective communication and information sharing arrangements and overseen by a strategic structure that brings agencies together around a shared goal. We believe that whatever door someone opens, this is the right door (No Wrong Door Approach) and when this door is opened, they are met with a co-ordinated multi agency response.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

Job Purpose: To provide an Emotional Support Service to children and families who have been impacted by childhood abuse.

Main Duties and Responsibilities

To provide emotional support to children and families who have been impacted by childhood abuse

Qualifications and Skills

It is essential to hold a relevant qualification (e.g. counselling, psychology, social care or health, social work) and/or have experience of delivering emotional support work to children and/or families.

You should have experience and/or knowledge of working with children and/ or families who have experienced childhood abuse.

A qualification and/or training in working with trauma and abuse and experience of delivering group work to children and/or adults is desirable.

Reporting to:Team Leader: Children and Families Team

Housing Support Fife is a service providing housing support in the Levenmouth, Glenrothes and North East Fife area. Bethany Christian Trust is looking for a support worker to be part of this team. The successful post holder will work as part of a team delivering flexible and creative support to vulnerable people to meet their housing needs and help them maintain their tenancies.

You will have a proven record as a team player with excellent communication skills; you will have experience and knowledge of the service user group and their surrounding issues. We would welcome applicants with lived experience of these issues. Competence in the use of Microsoft office tools is essential. An SVQ 3 in Social Care, Promoting Independence or equivalent as listed by SSSC as appropriate for a ‘Housing Practitioner’ is desirable; the willingness to work towards this is essential.

As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment.

Successful applicants for this post will require membership of the PVG scheme and registration with the SSSC.

We are looking for a Pathways Coordinator at Blairgowrie High School, to work with young people, mentors and school staff involved in our programme.

About the role:

You will be an integral part of the school community and wider MCR team and be the key person delivering the MCR programme to young people in the school.

Key responsibilities:

- Helping to build exceptional individual relationships with young people across S1 to S6 and delivering S1 & S2 group work.

- Helping to drive volunteer mentor recruitment. Consistently supporting, actively engaging and motivating mentors from training through the length of their engagement with the programme.

- Actively support MCR young people to set, experience then follow their education and employment pathways.

- Evidence progression, impact and best practice with YP input, quantitative feedback and qualitative case studies.

About you:

- Exceptional ability to build meaningful relationships with young people aged 11-18 years, education colleagues, volunteer mentors and local employers.

- Awareness and understanding of the principles of safeguarding and child protection.

- Ability and confidence to present programme information & deliver prepared training sessions to groups.

- Ability to work well on own initiative, as part of a team and on a flexible basis in response to young person and organisational need.

- An understanding of the challenges and barriers that care-experienced and/or vulnerable young people may encounter.

- Experience or a knowledge of processes to document and evidence good practice and positive outcomes.

You may have experience as a Youth, Community or Advice Worker. You will be an empathetic person who is open minded, non-judgemental, resilient and who is driven to improve outcomes for care experienced and other vulnerable young people.

About MCR Pathways:

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland. Our passionate team is dedicated to helping the most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.

Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Living Pensions Employer, Life Assurance - 4 x salary.