This vacancy has now closed

Housing Rights Worker - Families

  • Full time
  • £29,012
  • Glasgow
  • Closing 25th October 2023

  • Advertised from 11th October 2023
  • Fixed term contract until 31st January 2025


Are you a confident and effective communicator, ideally with some experience of advice work, possibly with a focus on housing issues? Then join Shelter Scotland as a Housing Rights Worker – Families and you could soon be playing a vital role within our Big Lottery Community Funded Future Foundation for Families project.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

The Future Foundation for Families project is Lottery funded and has three key priorities, with the overarching goal of creating change in the housing system for families. These priorities are - empowering families so they can drive their own housing journey; magnifying the voices and experiences of families facing homelessness and bad housing; and developing partnerships to build knowledge and capacity. This is your opportunity to come and help us achieve our goals.

About the role

As a Housing Rights Worker, we’ll look to you to carry out intentional casework that involves working alongside families to achieve positive housing outcomes. You’ll also be responsible for helping to build partnerships with other organisations that also work with families and where we can offer second tier housing and capacity building support (e.g. through workshops and information sharing) so that they can empower their clients to enforce their own rights. A key focus will be on gathering, analysing and sharing evidence and insight obtained from our engagements with families in Glasgow to give us insight into the housing system and its impact. Supporting consultation exercises, hosting conversation cafes, facilitating peer to peer sessions and obtaining service user feedback – all are aspects of this interesting, varied and vital role within a project that will enable us to progress our strategic aim of effecting long term systems change in the housing and homelessness system.

About you

This is a great opportunity to work to uphold housing rights, ensure families have access to appropriate advice, are listened to and feel in control of their housing journey. You’ll need a proven ability to work collaboratively and a real enthusiasm for delivering workshops and presentations and preferably some knowledge and experience of housing and/or social justice work. The ability to listen to, engage and empower individuals and communities, challenge practice, hold people to account and influence decision makers would be a definite advantage too, as would a flair for solving problems creatively.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Application notes

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.