Service Manager – Psychological Wellbeing
- Full time
- £28,527 – £33,236
- Remote/Hybrid
- Closing 27th October 2023
- Advertised from 10th October 2023
- 37.5 Hours per week. Initially fixed term until end of March 2025 with opportunity to extend in line with funding.
- REC1305
Role
Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.
These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.
About the Role
The Service Manager role will be responsible for SAMH’s psychological wellbeing service, Time for You and SAMH’s Information service. Time for You is SAMH’s national psychological wellbeing service that provides wellbeing coaching and talking therapy to individuals experiencing mild to moderate mental health concerns. Time for You offers predominantly digital support with pilots of place-based support in certain regions. The Information Service provides information and resources on mental health for individuals who are seeking support or looking for more information about mental health for themselves or their loved ones.
Initially set up as a support to frontline workers in response to the Coronavirus pandemic, Time for You has since expanded and developed into a service which has become pivotal in SAMH delivering on the psychological wellbeing arm of our We Won’t Wait strategy. Time for You has continued to see a substantial increase in demand since its inception and the Service Manager will have the opportunity to lead a growing team to deliver a service where anyone aged 16+ living in Scotland can self-refer and receive help fast.
As the Time for You service evolves and grows, we are looking for a Service Manager who can both lead the operational delivery of the existing service, and be a key contributor to the design of the future of the service, leading the implementation of the development work currently underway. As such, strong project management skills and knowledge of psychological coaching and talking therapies would be highly advantageous.
This is a very exciting time to be joining the Time for You and Information Service team as the successful candidate will have a real voice into the design of both services, and the opportunity to work collaboratively to shape the future of these services to meet our aim of delivering services where people can “ask once, get help fast”.
Role Profile
The Time for You Service Manager is responsible and accountable for leading, co-ordinating and developing the high quality delivery of the Time for You service. They will provide dynamic, confident and positive leadership and management while demonstrating and evidencing the following;
- Leading and managing staff and volunteer teams to ensure safe and effective provision of support to those people who use the service through the promotion of outcomes focused person centred approaches.
- Compliance with relevant, legislation, contracts and service specifications, SAMH policies and ensuring practice reflects current research findings.
- Effective management of key stakeholder and external partnerships to ensure business development opportunities are maximised.
- Attend and work confidently and collaboratively within partnerships and represent SAMH at strategic partnership meetings.
- Effective and efficient management of all resources.
- Contributing to the development of service models, resources and platform.
- Working collaboratively with stakeholders to raise awareness of and promote services.
- Relationship management of quality assurance of external service providers to ensuring the service is provided in alignment with internal policies and quality standards.
- Ability to analyse data to create insights that can be used to make data-driven decisions.
- Ability to create high quality reports which effectively communicate the impact of SAMH services.
- Contributing to the wider work of SAMH to support the achievement of SAMH strategic objectives
- Work collaboratively with the Senior Service Manager by contributing to the wider work of SAMH to support the achievement of SAMH strategic objectives.
There is a rotational shift pattern in place and the successful candidate will provide management on call duties on a rotational basis.
To be successful in this post you will meet the essential criteria, core competencies/behaviour and skills listed in the role profile and be able to demonstrate a proven track record of delivering outcomes for vulnerable adults and knowledge and experience of working in the field of mental health and wellbeing. We specifically encourage applications from applicants with a background in psychology, coaching or counselling.
What we will provide for you
You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;
- Fully funded SVQ qualification to meet the conditions of your SSSC registration
- Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
- Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
- 30 days annual leave rising to 33 after 5 years’ service
- 4 public holidays
- 2 paid wellbeing days off per year to use on what matters to you.
- Team wellbeing budgets
- Workplace pension scheme
- Life Assurance policy
- Employee Assistance Programme
Application notes
Closing date for applications will be 12 noon, Friday 27th October 2023.
To apply please visit: samh.org.uk/information/work-with-us
PVG Scheme Membership, a Right to Work in the UK check and proof of any qualifications declared your application will be required.
Applications are welcome from people who have experienced mental health difficulties.
Please note we reserve the right to close this vacancy early should we receive a high level of applicants and would encourage you to submit your application as early as possible.
View our SAMH Privacy Notice
Team Leader Midlothian Recovery & Justice Service
- Full time
- £31,690
- On site: Scottish Borders and Midlothian
- Closing 9th January 2026
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting leadership opportunity to join our South Services team as the Team Leader for the Scottish Borders Community Mental Health Team and the Midlothian Recovery and Justice Team. Within this role, you will be responsible for ensuring the day-to-day delivery of our community mental health and wellbeing services.
You should have experience in; leading and managing services, staff leadership and development, supporting people with their mental health and wellbeing, working as part of a team, meeting funding targets, data analysis and reporting.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
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About us
Express Group Fife is a well-established mental health charity operating in Fife for almost fifty years. We provide group activities for people over 18 experiencing poor mental health. The aim of the groups is to promote positive mental wellbeing by providing a safe place for sharing experiences and peer support.
There are currently 12 groups across Fife each week, supporting about 150 individuals during the year. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.
About the role
This is an exciting opportunity to join experienced and dedicated team of staff and volunteers working together to make a difference to people’s lives and create real community impact.
As well as leading the team, the Service Manager will contribute to the ongoing development and growth of the charity, ensuring all services are delivered to a high standard.
Key responsibilities include:
- Operational management
- Staff and volunteer management
- Finance, fundraising and accountability
- Monitoring and evaluation
- Communication, marketing and promotion
- Proactive development of the service to meet the needs of service users in line with current mental health strategies in Fife
About you
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to represent our organisation in a way that reflects our values and person-centred way of working.
You will be a strong leader who has gained experience in third sector not for profit organisation. You will have knowledge and understanding of the key issues facing those experiencing poor mental health in Scotland today. You will also have a working knowledge of current legislation, policies and strategies relating to the role.
Some of the criteria and qualities for this post include:
- Excellent leadership, communication, and interpersonal skills
- Demonstrable management experience
- Experience of, and success in, securing grant funding
- Ability to build relationships with a wide range of people
- Organised and proactive, creative, and solution-focused
MHAP is one of the longest-running independent advocacy organisations in Scotland, and we are now recruiting a new team member to help expand our individual and collective advocacy services for people experiencing mental health challenges and/or addiction issues.
We provide advocacy support to adults aged 18–65 who live in West Lothian or are receiving treatment here. Our work takes place in a range of settings, including St John’s Hospital, HMP Addiewell, and various community locations, as well as home visits when required.
Individual advocacy involves working alongside people on a one-to-one basis to ensure their voices are heard and respected. We support individuals to understand their rights, make informed decisions, and have meaningful influence over matters that affect their lives.
Collective advocacy involves working with groups of people with lived experience to explore shared concerns, identify common themes, and influence service development, policy, and decision-making at a wider level.
This is a varied and rewarding role that can make a real difference in the lives of people who may otherwise be marginalised.
If you believe your skills, experience, and values reflect the criteria outlined in the person specification, we welcome your application.
Development Worker - Midlothian Access Point & Guided Self-Help
- Part time
- £29,834 pro-rata
- On site: Midlothian
- Closing 12th January 2026
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting opportunity to join the Midlothian Community Mental Health and Wellbeing Team as a Development Worker.
Midlothian Access Point is dedicated to improving the mental health and wellbeing of individuals aged 18 to 65 who are registered with a GP in Midlothian. We provide a range of services including information, advice, referrals, and support to help our clients access the resources they need.
Within this role, you will be responsible for delivering individual assessments for the Midlothian Access Point. You will be required to deliver a set amount of individual assessments each week either in person, telephone or online.
The successful candidate will have responsibility for facilitating, developing, and delivering Guided Self Help sessions. Guided Self-Help is a one-to-one support service that guides people to access self-help materials. Sessions are delivered in person, online or over the phone. The service is based on the principles of Cognitive Behavioural Therapy (CBT) and Interpersonal Counselling (IPC) and is for anyone aged 18 and over experiencing mild to moderate anxiety and/or depression, stress or sleep problems.
They will work collaboratively with communities to provide tailored support, connect individuals to appropriate resources, and maintain a compassionate, trauma-informed approach to meet the needs of vulnerable groups.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
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