To lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem.

Purpose & Context of Role

The postholder will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

A project worker will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through use of line managers, colleagues and organisational tools, processes, policies, and procedures.

The key responsibilities of the Project Worker include, but are not limited to:

Service Delivery

• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning.
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making.

People

• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately.
• To demonstrate professional resilience when providing support with sensitive or challenging issues
• To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes.
• To establish mutually trusting, open and non-judgemental relationship with young people and their families
• To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family.
• To respect and value the contribution of wider stakeholders and the delivery of includem services.
• Where opportunity allows experience of directing, supporting, and mentoring Assistant Project Workers/Sessional staff.
• Any other duties as designated by your line manager.

Resources

• To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
• To maintain and produce accurate and timely records and reports.
• To ensure support is delivered in line with includem’s Policies Procedures, SSSC Codes of Practice & National Guidelines

Influence

• To gain commitment from other stakeholders with varying demands and priorities
• To ensure young people and families are empowered to make informed choices.
• To support young people and families to effectively communicate with others.
• To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement within a team setting.
• To articulate and endorse the includem framework of intervention and the key aspects of the service delivery model to a wide audience.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families.
• Demonstrate understanding of your impact on people and how they might see you.

Quality Assurance

• To be accountable for the quality of your work and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
• To generate creative and new solutions to issues faced by young people and families.

If you want to apply you must have full UK driving licence.

Full job description can be found here.

We are recruiting for a Volunteer Coordinator to join our Children & Families Mentoring programme. We support care experienced young people aged 8-14 years across Glasgow and North Lanarkshire, our mentoring programme enables young people to have time away from home where they can gain confidence, learn new skills and talk to a trusted adult.

This is a part time role working 17.5 hours per week, the Volunteer Coordinator will have responsibility for recruitment, training and day to day supervision of volunteer mentors, the ongoing support of mentor and mentee matches and the provision of additional supports to mentee’s families as and when required. The post holder will also support the Service Manager with the ongoing promotion and development of the programme.

The role is mainly working in the community in the Glasgow area or working from home in agreement with the line manager. It is expected that you will be in the office at Dava Street, Govan from time to time for meetings.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities include:

• Volunteer Management including recruitment, training and regular support and reflection
• with Volunteer Mentors. Ensuring Volunteers are supported to undertake their roles effectively
• Have a high standard of professional integrity with colleagues and other professionals.
• Confidently manage and coordinate positive, respectful and compassionate relationships
• between mentor and mentee, ensuring good boundaries setting. Providing additional support(s) to the mentee’s family, as and when required. Focussing on individual strengths and aspirations and ensuring person centred planning and unconditional positive regard is undertaken by yourself and volunteers.
• Building upon existing strong relationships with social work, education and virtual schools and strengthening these relationships.
• Have detailed knowledge of other relevant services and create and maintain good working relationships with external partners. Representing Right There positively to other agencies or services including Local Authority, Social Work, Housing Services and other relevant services.
• Liaise with referral sources, regarding new and existing Mentoring referrals.
• Ensuring accurate and factual record keeping at all times. Ensuring support plans for people we support are completed and updated in accordance with GDPR and confidentiality processes. Ensuring Risk Assessments are completed and updated for people we support.
• Ensuring the needs of the people we support are being met and signposting to relevant services where more support is required.
• Attend multi agency meetings as required and advocating on behalf of the people we support.
• Ensure that adequate safeguarding measures are in place for both mentors & mentees and participation in an On Call rota system as required.
• Contribute towards the design, delivery and evaluation of our programmes. Ensuring we are adopting a co-produced approach where possible.
• Contribute to the development and Coordination of a Support Group and Forum for Kinship Carers at Right There.

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained experience of supporting young people and families with complex needs, and you will have knowledge of the issues facing young people who are care-experienced and/or on the edges of care. You will also have knowledge of current relevant legislation and policies relating to children and young people as well as a working knowledge of child protection procedures.

A full UK driving license and access to a car for work purposes is an essential requirement.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Service Manager.
• Your normal working hours are an average of 17.5 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.
• You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
• Life Insurance from day one
• Option to purchase and sell annual leave.
• Cycle to work scheme.
• Ongoing learning and development
• Wellness programmes

We are recruiting for a Volunteer Coordinator to join our Children & Families Mentoring programme. We support care experienced young people aged 8-14 years across Glasgow and North Lanarkshire, our mentoring programme enables young people to have time away from home where they can gain confidence, learn new skills and talk to a trusted adult.

This is a part time role working 17.5 hours per week, the Volunteer Coordinator will have responsibility for recruitment, training and day to day supervision of volunteer mentors, the ongoing support of mentor and mentee matches and the provision of additional supports to mentee’s families as and when required. The post holder will also support the Service Manager with the ongoing promotion and development of the programme.

The role is mainly working in the community in the Glasgow area or working from home in agreement with the line manager. It is expected that you will be in the office at Dava Street, Govan from time to time for meetings.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities include:

• Volunteer Management including recruitment, training and regular support and reflection
• with Volunteer Mentors. Ensuring Volunteers are supported to undertake their roles effectively
• Have a high standard of professional integrity with colleagues and other professionals.
• Confidently manage and coordinate positive, respectful and compassionate relationships
• between mentor and mentee, ensuring good boundaries setting. Providing additional support(s) to the mentee’s family, as and when required. Focussing on individual strengths and aspirations and ensuring person centred planning and unconditional positive regard is undertaken by yourself and volunteers.
• Building upon existing strong relationships with social work, education and virtual schools and strengthening these relationships.
• Have detailed knowledge of other relevant services and create and maintain good working relationships with external partners. Representing Right There positively to other agencies or services including Local Authority, Social Work, Housing Services and other relevant services.
• Liaise with referral sources, regarding new and existing Mentoring referrals.
• Ensuring accurate and factual record keeping at all times. Ensuring support plans for people we support are completed and updated in accordance with GDPR and confidentiality processes. Ensuring Risk Assessments are completed and updated for people we support.
• Ensuring the needs of the people we support are being met and signposting to relevant services where more support is required.
• Attend multi agency meetings as required and advocating on behalf of the people we support.
• Ensure that adequate safeguarding measures are in place for both mentors & mentees and participation in an On Call rota system as required.
• Contribute towards the design, delivery and evaluation of our programmes. Ensuring we are adopting a co-produced approach where possible.
• Contribute to the development and Coordination of a Support Group and Forum for Kinship Carers at Right There.

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained experience of supporting young people and families with complex needs, and you will have knowledge of the issues facing young people who are care-experienced and/or on the edges of care. You will also have knowledge of current relevant legislation and policies relating to children and young people as well as a working knowledge of child protection procedures.

A full UK driving license and access to a car for work purposes is an essential requirement.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Service Manager.
• Your normal working hours are an average of 17.5 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.
• You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
• Life Insurance from day one
• Option to purchase and sell annual leave.
• Cycle to work scheme.
• Ongoing learning and development
• Wellness programmes

Up2Us is a dynamic and innovative third sector organisation, recognised by the Care Inspectorate as “going the extra mile” in providing residential care and community support to children and young people who have experienced childhood trauma and need support in their journey to adulthood. We are committed to nurturing the potential of our young people, supporting families, and enhancing the wellbeing of those we care for.

Job Purpose

Being a Trustee is both rewarding and challenging! Our Trustees play a key role in making sure that Up2Us stays true to its mission and values by serving the interests of our young people and families to achieve better life chances, better life experiences and better wellbeing.

It is an exciting time to work with Up2Us as we endeavour to expand our free “Time for Change” project which supports young women, caught up in the Criminal Justice System. We also plan to proceed with building a therapeutic centre named by our young people as “The Ace Space,”. The first Trauma Centre in Scotland will combine a full range of therapeutic, life, leisure, learning, and work skills for young people from one central hub.

As a member of the Up2Us Board you will:

• be responsible for the strategic, tactical and operational direction of Up2us
• uphold our values and principles
• receive reports from the Chief Executive and other staff on Up2Us operations and finances, to inform decision making and make sure that all statutory and legal requirements for Up2Us are met.

Reporting to: Chairperson/ Company Secretary

Board meeting dates: Last Tuesday of each month online (4.00pm-5pm)

Who should apply?

We want a diverse Board of Trustees with a depth and breadth of insight, experience and perspective. We welcome and value people of diverse backgrounds, thinking and skills and we would love to hear from people with skills in:

• Children and young people's care and support services
• Finance/Fundraising
• Human Resources
• Communications/ Digital Technologies