Practice & Quality Manager - Glasgow Drug Crisis Centre
- Full time
- £30,724 – £34,410
- Glasgow
- Closing 6th May 2021
- Advertised from 22nd April 2021
- Ref: 1661
Role
About Turning Point Scotland (TPS)
TPS works with adults who are experiencing a range of support needs. This includes housing and homelessness, learning disability, autism, acquired brain injury, fluctuating mental health, physical disabilities, problematic alcohol and/or other drug use and involvement in the criminal justice system. We believe that people matter. We believe they are the experts on their support needs. It is for us to work creatively with them and with partners to ensure we meet those needs.
Every day we work with well over 4,000 people and every year around 8,700. We help them to address issues they are experiencing and recognise their own skills and interests.
We embed our approach to support in a framework of Citizenship. Using this we deliver a holistic approach promoting the recovery, self-determination and inclusion of people experiencing challenges in their life. And we do this through focusing on their strengths and the valuable contributions they can make to their communities.
We define Citizenship as a measure of the strength of an individual’s connection to the 5 R’s of rights, responsibilities, roles, resources, and relationships that society makes available to its members.
About this role
The role of PQM is a new role to the service which we have implemented as part of the integration of GDCC and Glasgow Homelessness Service (Link Up). The post will be a critical member of our senior leadership team within the service working closely with the Service Manager, other managers and staff to drive a culture and best practice within quality and performance. There will be an expectation to implement and monitor our quality and audit control procedures and using you leadership skills to lead on elements of continuous improvement. The role will work closely with our clinical management to team to ensure we deliver an integrated service across health and social care.
Job Purpose: To support the Service Manager in delivering consistent and high quality services to all stakeholders. The main emphasis is to develop quality processes and systems that will improve practice across the service and to work with others to implement these. These will focus on our practice with the people we support, staff support and development systems, practice guidance and practice audit and development throughout the service.
KEY ACCOUNTABILITIES/TASKS
Service Delivery and Development
- Support the Service manager and Management team to maintain the continuing relevance of services to individuals’ needs and purchaser requirement.
- To lead in practice and quality aspects of service development as delegated
- Be involved in the ongoing planning, monitoring and evaluation of support plans and risk assessments.
- Maximise stakeholder involvement in service planning and promoting ‘Citizenship’
- Ensure that equality of opportunity and the celebration of diversity is reflected in all aspects of service delivery, promoting the citizenship of the people we support
- To develop service practice and share developments across the organisation.
Application notes
Careers that care!
Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?
If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Dumfries & Galloway Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.
Embark on an emotionally rewarding journey and apply today!
About the role
As the Registered Manager, you will be an experienced leader leading a team working with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
As the Registered Manager you will:
- Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
- Oversee the financial aspects of the service, managing significant budgets, ensuring efficient use of resources and making financial decisions.
- Where a need or an opportunity is identified, lead on the development of new services, support business growth and maintain reputational excellence.
- Comply with governance, law and legislation including local authority compliance, Care Inspectorate (at level 5 and above), SSSC and safeguarding procedures.
- Support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.
- Develop, monitor and implement supervision and appraisal systems for staff.
About You
You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.
You should also have:
- Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.
- Social Service and Health Care at level 9 (SCQF) or other speciality/qualification recognised by the SSSC for registration purposes as well as a relevant management qualification.
“They helped me through thick and thin. From when I came out of the hospital…they were there for me.” – James, Person Supported by Carr Gomm
Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Edinburgh and Lothians services for people living with enduring mental ill health in supported living environments.
Carr Gomm is a leading social care and community development charity working across Scotland. Every week, thousands of people rely on our support to live independently, stay connected to their communities and make choices that matter to them.
Our values of Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion shape our work. Joining us means being part of an organisation where every voice matters.
Why This Role Matters
In this Monday-to-Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives.
You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners, so they feel confident, supported and equipped in their work. You ensure support plans and risk assessments remain relevant and person-centred, and you keep day-to-day arrangements running smoothly so people receive consistent, high-quality support.
Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.
“I think Carr Gomm is very good at putting the needs of people at the forefront, and that’s what’s important.” Rab, Person Supported by Carr Gomm
Who We Are Looking For
We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem-solving. You’ll bring:
- Experience in adult social care: You should have an SVQ 4 in Health and Social care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings
- Leadership skills: You’re a supportive leader - approachable, adaptable, and able to empower your team, especially during times of change or challenge
- Problem-solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team
- Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC
Why Join Carr Gomm?
You’ll be part of a supportive and forward-thinking organisation that invests in its people. Staff have opportunities to shape how we work through specialist working groups and our Futures innovation programme, and we proudly hold the LGBT Charter for our commitment to inclusion.
You’ll also receive:
- 35 days holiday per year, increasing to 40 days with length of service
- Enhanced maternity, paternity, adoption, and sick leave
- A Defined Contribution pension scheme, with incremental employer contributions
- Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling
- Free Blue Light Card (giving access to thousands of discounts and promotions)
- Membership of a credit union
- Cycle to work scheme; and more!
Service Manager – Scottish Borders
- Full time
- £34,621 – £39,305
- On site: Scottish Borders
- Closing 11th January 2026
Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Borders services. You’ll oversee our visiting service based in Galashiels, as well as our core and cluster services in Melrose, where people are supported in partnership with the NHS.
Carr Gomm is a leading social care and community development charity working across Scotland. Every week, thousands of people rely on our support to live independently, stay connected to their communities and make choices that matter to them.
Our values of Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion shape our work. Joining us means being part of an organisation where every voice matters.
Why This Role Matters
In this Monday-to-Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives.
You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners so they feel confident, supported and equipped in their work. You ensure support plans and risk assessments remain relevant and person-centred, and you keep day-to-day arrangements running smoothly so people receive consistent, high-quality support.
Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.
“They helped me through thick and thin. From when I came out of the hospital…they were there for me.” – James, Person Supported by Carr Gomm
Who We Are Looking For
We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem-solving. You’ll bring:
- Experience in adult social care: You should have an SVQ 4 in Health and Social care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings
- Leadership skills: You’re a supportive leader - approachable, adaptable, and able to empower your team, especially during times of change or challenge
- Problem-solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team
- Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC
Why Join Carr Gomm?
You’ll be part of a supportive and forward-thinking organisation that invests in its people. Staff have opportunities to shape how we work through specialist working groups and our Futures innovation programme, and we proudly hold the LGBT Charter for our commitment to inclusion.
You’ll also receive:
- 35 days holiday per year, increasing to 40 days with length of service
- Enhanced maternity, paternity, adoption, and sick leave
- A Defined Contribution pension scheme, with incremental employer contributions
- Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling
- Free Blue Light Card (giving access to thousands of discounts and promotions)
- Membership of a credit union
- Cycle to work scheme; and more!
Parish Assistant/Deacon – St Paul’s
- Part time
- £30,274 – £34,224 pro-rata
- On site: Glasgow
- Closing 8th January 2026
Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.
We are looking for someone to assist the Interim Moderator and Kirk Session to enable us to reach a greater number of people through pastoral care, build on the school’s chaplaincy with the support of other local churches and lead weekly worship. With over 400 people a week using the church building and a chaplaincy reach of 1,300, this post will be able to create new ways of connecting, ensuring that the parish continue to know that we are “alive in our worship and involved in our community”.
This post is also suitable for that of Parish Deacon (please see additional information under Main Duties, Person Specification and Terms and Conditions for candidates wishing to apply for this post as a Deacon).
The successful candidate will be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).
It is essential you have the right to work in the UK before applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.
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