Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.

You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.

You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.

Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.

For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk

The Greyfriars Charteris Centre is a “Centre for Community”, providing welcoming and affordable space for local groups, social enterprises, charities and community activity in Edinburgh’s Southside.

As part of our restructuring and expansion of our operational team, we are recruiting a Centre Administrator to support the day-to-day running of the Centre. Funded through the Edinburgh Employer Recruitment Incentive (EERI), this role provides a high-quality development opportunity for someone seeking to gain experience in administration, customer service and community operations.

The Centre Administrator will work closely with the Centre Manager and CEO to ensure efficient administrative systems, excellent customer service, smooth processing of bookings, and effective support to the wider operational team.

Purpose of the Role

To provide administrative, bookings and customer-service support for the daily operations of the Centre, ensuring efficient systems, clear communication with Centre users, and well-organised operational processes.

About Housing Options Scotland

We are a small charity, established in 1997 to provide housing information, advice and support to disabled people, older adults and members of the Armed Forces community. In 2024-25, we helped 1100 clients in all kinds of tenures across all local authorities in Scotland. You can read more about the people we help here, and our Annual Report for 2024-2025 can be accessed here.

About the role

We are in an exciting period of growth as a charity and are looking to expand the team. The Communications and Marketing manager will be responsible for raising the charity’s profile across a range of audiences, primarily in order to support fundraising and income generation efforts. The role holder will refresh the organisation’s communications strategy and produce content which helps to tell our story and highlight our impact. A key focus for the role will be to support the Fundraising and Development manager to deliver the organisation’s fundraising strategy which includes developing individual giving and social enterprise models. This is a new area of work for us and, as such, we are keen to hear from a wide variety of people who may have insights or ideas about how to take this forward.

A full job description and person specification is available for download below.

Are you looking for a meaningful role with a public sector organisation which has a clear purpose, vision and values and which makes a tangible difference to people’s lives in Scotland?

Would you like to contribute to society by supporting the good conduct of people in public life in Scotland?

Do you have highly developed team-working and communications skills alongside a background in supporting a team handling complaints and investigations?

Are you empathetic, respectful, committed to fairness, diversity, equality and inclusion and honest and transparent in your dealings with others? Would you like to join a team of like-minded people and work with an organisation that genuinely cares about the people that come into contact with it and about your welfare and wellbeing? If this is you, we’d love you to apply.

We are ambitious about the future and we are committed to being a great employer and really effective at what we do. We value people and we know that our work matters.

If you’re interested, please read on.

The Investigations Support Officer (ISO) provides integral administrative support to the Standards team. The Standards team consists of Investigating Officers (IOs) who report to the Senior Investigating Officer (SIO) and/or Hearings and Investigations Officer (HIO).

The Commissioner receives complaints about possible breaches of the Code of Conduct for Councillors, the Code of Conduct for MSPs and of Codes of Conduct based on the Model Code for members of public bodies. The Commissioner also deals with complaints covering regulated lobbying.

The IOs are responsible for investigating complaints to a conclusion including carriage of the related administrative duties and all contact with the complainer, respondent, local authority staff, and others involved in a given case. The ISO provides administrative support to the IOs in accomplishing these tasks.

The successful applicant will be experienced and effective case administrators, with relevant professional or regulatory backgrounds, and strong analytical skills. They will also share our values. We act ethically and with empathy; we value people.

It is desirable that the successful candidates will have a track record of working in or with the public sector, particularly with local authorities and/or other public bodies subject to ethical standards regulation.

Our work makes a significant contribution to the good conduct of people in public life in Scotland. Our standards team plays a key role in this so if you are motivated to contribute to society in this way, we’d love to hear from you.

The post is full time, pensionable and based at our offices in Edinburgh, which is currently operating flexibly to accommodate remote, hybrid or office-based working. The flexible working options are set out in our Remote Working Policy.

Please note that the ISO role requires at least 1 day of in office work per week in addition to some travel in connection with investigations-related work, attending external training or networking events, or public hearings.

Starting salary: £31,514 per annum rising to £34,066 per annum after 1 year in post (please note: the starting salary is non-negotiable)

Working hours: Full-time, Monday to Friday (35 hours effective from 01 March 2026)

Leave allowance: 25 days increasing to 30 days with 11.5 public holidays

Other benefits include membership of the Civil Service Pension Scheme.