Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Introduction

The Wynd Centre, Paisley has been in existence for over forty years as the mission and outreach centre of Oakshaw Trinity Church. Its purpose is to provide outreach to the local community of all faiths and none in both Paisley, and the surrounding areas.

Our Centre fulfils this role by providing Counselling Services and also accommodation for local community groups. It has an auditorium used for various types of functions and entertainment. There is also office space that is available to rent for either short or longer term use.

The Centre has been presented with the Queen’s Award for Voluntary Services.

The Opportunity

The Development & Administration Officer is responsible to the Board of Directors (the Board)

The Development & Administration Officer has a responsibility for employees and budgets and is accountable to the Board of Directors for the implementation of vision, strategy, priorities and policy as determined by the Board and the administrative requirements of Oakshaw Trinity Church. With an instruction from the Board of Directors to reach a balanced budget by 2027, the Development & Administration Officer will play a pivotal role in delivering this, ensuring that the Centre’s resources (human, financial, and material) are aligned to support a sustainable presence. The Development & Administration Officer holds a crucial role in creating and sustaining the conditions in which growth is possible.

Join GCIL and Make a Difference!

At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and support they need to lead independent lives and participate fully in society.

As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality services that make a real impact in our communities. Communication and connection sit at the heart of everything we do.

Why Work With Us?

• Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead independent, fulfilling lives.
• People-Focused: You’ll spend a significant amount of your time communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is the role for you.
• Varied Outreach: From delivering training sessions to hosting workshops, events, and drop-ins, you'll be out in the community building understanding and trust.
• Autonomy and Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital communication.
• Professional Growth: We’ll support your development, including your communication, training delivery, and community engagement skills.

As a Support Services Team Leader you will:

• Manage our team and our resources effectively, including staff deployment, supplier negotiations and process improvements.
• Support individuals to manage their own care arrangements and make informed choices about available options.
• Assist with safe recruitment, payroll setup, and contingency planning for those employing personal assistants.
• Provide guidance on good employment practices and refer to appropriate resources when needed.
• Deliver accessible information and liaise with relevant organisations for referrals.
• Facilitate stakeholder engagement through forums, training, and feedback to social services.
• Promote continuous learning and professional development within the team.
• Maintain accurate financial, statistical, and case records; prepare reports for funders and committees.
• Ensure compliance with confidentiality, equality, diversity, health and safety, and other organisational policies.
• Represent the organisation confidently at events and build professional networks to support service development.

In order to be successful in this role, you must have:

• Strong communication, interpersonal, and facilitation skills.
• Proven organisational and team leadership abilities.
• Creative problem-solving, networking, and negotiation skills.
• Proficient in Microsoft Office, email, internet, and social media tools.
• Experience delivering support and training to individuals and groups with diverse needs.
• Understanding of Independent Living philosophy and the Social Model of Disability.
• Knowledge of self-directed support services, personal assistance, finance, and employment law.
• Ability to manage resources, staff teams, and satellite offices effectively.

Personal Attributes

• Self-motivated, flexible, and able to work under pressure.
• Enthusiastic and capable of motivating others.
• Willingness to work occasional unsocial hours.
• PVG membership required.

We would ideally like you to have experience and knowledge of Self Directed Support services but this is not essential.

We Actively Welcome Disabled Applicants

As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with lived experience of navigating support systems or barriers in society.

We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we strongly encourage you to apply.

If you need adjustments during the application or interview process, just let us know — we're happy to support you.

We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job description.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme
• And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role at our Sauchiehall Street service involves working 27 hours per week across a variety of dayshifts, midshifts and backshifts, including some weekends. The earliest shift start time will be 7am, with the latest finish time being 10:15pm. The Support Worker will:

work as part of a team providing safe, secure, supported accommodation for homeless people.

support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.

maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.

provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.

provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.