This vacancy has now closed

Support Manager

  • Full time
  • £31,208
  • East Region to cover Scottish Borders, Lothians and Fife
  • Closing 13th August 2021

  • Advertised from 29th July 2021
  • 35 hours, some evening and weekend work on occasion


The Safeguarders Panel Team at Children 1st is established as an integral feature of the Children’s Hearing landscape, contracted by the Scottish Government until at least June 2022 (potentially 2024) to manage the national Safeguarders Panel.

We are looking for a relational, child-centred, and resilient leader to join our team, ensuring that children’s rights and quality are at the heart of the Safeguarders Panel. The Safeguarders Panel Team (SPT) recruit, support, provide learning opportunities and monitor Safeguarders. We collaborate with partner agencies and deliver all other operational tasks associated with Safeguarder appointments.

You will develop relationships with Safeguarders individually and in groups, working as part of a team, to provide direct support in their important and challenging role. You will help them provide an excellent, accountable, trauma-sensitive and rights-based service for children and young people, and to provide evidence for their re-appointment.

Children 1st along with partners share a determination to act upon the recommendations from The Independent Care Review and deliver The Promise. We are also determined that the full incorporation of the UNCRC means that children will have their rights respected in all areas of their lives and will have a real say in the way they are supported.

What kind of person will make a great Support Manager for Children 1st Safeguarders Panel Team?

  • have a working knowledge of the Children’s Hearing System
  • proven leadership skills with a background of support and monitoring of others; volunteers and or employed staff
  • be able to grasp complex systems quickly
  • be supportive and flexible in ensuring the day-to-day operation of the service
  • be creative and interested in the development of associated support, learning and development agenda.
  • be confident with independent working but also comfortable within a whole team context
  • be comfortable facilitating and presenting to
  • is kind and will bring their whole selves to the job: heart and mind

What kind of Support Manager will you be?

Knowing our ambition for children, you will be someone who is:

  • positive, enthusiastic and energetic
  • resilient, skilled and knowledgeable who wants to transform practice
  • solution focused with a strength based approach
  • big hearted and courageous
  • able to build strong relationships and to manage the tricky conversations
  • is compassionate and understanding of trauma
  • a cool head and clear minded at times of pressure
  • inspiring colleagues and teams to be even better
  • an amazing ambassador for children and Children 1st

Above all else, the most important thing to us is that you are someone who will do the right thing for children and their families at every turn.


You can work flexibly, being based at home and have access to Children 1st offices and/or in one of the local community hubs and will travel to connect with other parts of the organisation once Scottish Guidelines permit this and it is safe for you and colleagues.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays), flexible working opportunities and a contributory pension scheme.


Full time hours to be worked flexibly to meet the needs of the service.

Application notes

Closing date: Friday 13th August 2021. It is anticipated that interviews will be held virtually on Friday 27th August 2021.

For further information and to apply, please visit

Due to potential conflict of interest issues which may arise, it is not possible to undertake the role of a Children’s Panel member alongside a role within the Safeguarders Panel Team here at Children 1st. We apologise for any disappointment this may cause.

Children 1st has a long tradition of valuing and involving sessional and volunteer workers. To find out more about volunteering with us, please visit our website.

The selection process will include seeking PVG Scheme

Children 1st is the working name of the Royal Scottish Society for Prevention of Cruelty to Children. Registered Charity No: SC 016092

Equal opportunities matter to Children 1st