This vacancy has now closed

Volunteer Manager

  • Full time
  • £24,000
  • Ayr
  • Closing 16th August 2021

  • Advertised from 28th July 2021


An opportunity for someone with experience in volunteer management to work in an exciting and ever changing environment. The postholder will lead on relaunching and reinventing our volunteer effort as we emerge from the pandemic.

Key objectives – the results of what you will do

  • More volunteers:A steadily growing pool of volunteers resulting from both recruitment and retention
  • Happy and effective volunteers:Volunteers enjoying, growing and benefitting from their experience – and making an effective contribution
  • A coherent staff-volunteer team:Complementary relationships between staff and volunteers with excellent working relationships

Key responsibilities and skills - what you’ll do to get the results

  • Organise Working with the General Manager and the wider staff team to organise everything to do with volunteering – from recruitment to social events
  • Train:Developing and delivering training courses and supporting other members of the team to do the same – with overall responsibility to ensure the training is effective
  • Support:Lead on ensuring our volunteers gain from their experience – including organising supportive experiences for volunteers who may have additional needs
  • Administrate:Managing budgets, ensuring volunteer IT systems work, overseeing volunteer health and safety and general admin

Person specification

You will have experience of managing volunteers and be aware of current sector best practice, including emerging trends and legal implications. You may have worked in theatre but it’s more likely that you are a theatre enthusiast and this would be your first time working ‘behind the scenes’. You will certainly be organized and be a good communicator.

In a new environment you’ll need to learn fast – and be able to help others learn too. And not only volunteers. Part of the way you’ll get the job done is by helping other members of the team work more effectively with volunteers. So you’ll need to be both diplomatic and persistent. With a small staff team and a large group of volunteers much of your success will depend on your ability to build relationships, so you will be a ‘people person’ and enjoy that side of your work.

The role will be a challenging one, and will need you to work on your own initiative for much of the time. As a small organization going through some rapid change, not everything will be as calm and collected as we might hope. But for every challenge the work may present we will provide support. And like many people who have worked at The Gaiety over the last few years, you will have plenty of opportunities for personal development and progression.

The organisation

Ayr Gaiety Partnership is the charity and social enterprise that runs The Gaiety Theatre and an increasing range of producing, touring and creative engagement activity. While the theatre itself is almost 120 years old, the organization has been going for just over a decade – taking on the theatre eight years ago. The organization sprang originally from the Ayr based Borderline Theatre Company and individuals in the local community. So we have always aspired to be much more than just a theatre building, with community-based activity very much part of what we do.

This is an exciting time to join the organization. Over the few months we’ll be restarting the successful live programme on our main stage, at the same time as building on the new impetus behind our creative engagement and producing activity. Coming out of the pandemic we are looking to move up a gear in every aspect of our work.

The job in more detail

The volunteer team is an integral part of The Gaiety – welcoming customers, working on the stage, selling tickets, preserving our heritage, supporting people in the community and more. In a normal year we estimate that volunteers contribute around £250,000 of time to the organization – the biggest single source of income other than ticket sales. In fact the organization was set up by volunteers and the volunteer ethos remains central to our existence. After the forced pause resulting from the pandemic, we now need to relaunch our volunteer activity. Our aim is to establish best practice in volunteering with a varied and engaging volunteer programme. This will include the recruitment, training and daily support of the volunteers.

The (new post of) Volunteer Manager will be crucial in supporting this priority, ensuring we have sufficient well-trained volunteer cover in place when we re-open the theatre. And for ensuring barriers to participation are reduced for those volunteers who might otherwise find themselves excluded. We wish to be seen as a centre of excellence for access and inclusion and operates best practice for all. It’s not a blank slate but this is the first time we have had this role as part of our team so we very much expect a new and refreshed approach to every aspect of volunteering.

Application notes

Please apply with cv and covering letter, by email to the General Manager, Sally Rennie by midnight on Monday 16th August.

If you’d like to discuss the post, contact Sally by email to fix up a phone call.

We believe that having people with different experience and interests makes a vibrant work place. So we welcome applications from people of all backgrounds. And we are of course an Equal Opportunities employer. (So we’ll also ask you to complete an equal opportunities form.)