Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.

You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.

You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.

You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will includeevidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.

You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.

What you’ll have

The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.

You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.

Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.

The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)

This post requires a full driving licence and access to a car.

The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.

Where the role fits in our organisation

You are responsible for oversight of the TSDG community transport programme, the priorities of which are identified by the Community Transport Strategic Development Group (CTSDG). The role requires work across many of TSDG’s thematic areas including; Communities and Sector Support, Employability, Skills and Learning and Local Economies and Enterprise.

What You'll Do

We are looking for a colleague who is passionate about connecting communities to each other, for work, learning, leisure and social needs through a high quality, integrated transport model. One key purpose is enabling our communities to live fulfilling lives. Community transport is more than just moving people from A to B. It can be a mechanism for social inclusion, poverty reduction and improved wellbeing. The community transport programme is built on partnership working, so you will ned to be someone who thrives on; building relationships, supporting collaboration, and helping organisations grow their capacity to make a real difference in people’s lives. As part of the Lead Officer Group, you will also actively participate in shaping our ways of working at TSDG.

What You’ll Do

• Continue development and delivery of a multi-year plan for the design of a regional community transport model for Dumfries and Galloway.
• Build a business case for structures and a choice of viable operating models, including the development of a region-wide social enterprise for community transport.
• Actively partner with the local authority, regional transport partnership, NHS, enterprise agency, transport partners, the third sector and communities, to facilitate integration of community transport.
• Incorporate partnership outcomes and regional transport strategies in to planning, programme design and outcomes.
• Manage project reporting, including for the CTSDG, Community Planning Partnership, SLT and Board.
• Remain up to date with national and regional policy relevant to third sector organisations working in, or aligned to, transport and community transport, community connections, health and wellbeing and the social/local economy.
• Manage the Connecting Communities Development Officer.

More about you

• You have experience in related subject matter, such as economic development, social enterprise, community infrastructure and/or transport.
• You have strong relationship-building skills and experience of working collaboratively with partners from different sectors.
• You are able to analyse information, capture learning, and communicate it clearly through reports, presentations, or other formats.
• You are able to facilitate group discussions, workshops, or events that bring together different perspectives.
• You are skilled at organising, planning, and problem solving, and you can adapt to varied and changing priorities.
• You are self-motivated, a team player, and committed to continuous improvement.

All Roads Lead to Whithorn SCIO is seeking an experienced, motivated Charity Manager to lead the next stage of growth for our newly refurbished community hall, gym, luxury bunkhouse and small portfolio of social housing. This is a rare opportunity to shape a high-quality rural community hub and asset that creates new opportunities for Whithorn and the wider Machars.

The trustees are determined to appoint the right person and can offer flexibility in how the role is structured for a candidate with the skills and track record we need. We will also consider an interim Charity Manager arrangement for the right person. Hybrid working (part hall-based, part home-based) is possible, and for candidates from further afield we can offer overnight accommodation in our on-site bunkhouse as part of the package.

About the role

The Charity Manager will have overall responsibility for strategic, financial and operational management across:

• Whithorn’s community hall and activity space
• The on-site gym
• The luxury bunkhouse
• A small number of social housing properties
• Wider community projects and development activity

Key responsibilities include:

• Strategic leadership – Working with trustees to develop, implement and review the charity’s strategy, turning ideas into deliverable plans and projects.
• Funding and opportunity sourcing – Identifying opportunities, leading high-quality grant applications, developing relationships with funders and partners, and building new income streams linked to the hall, gym, bunkhouse and housing. Proven experience in grant and opportunity sourcing is essential.
• Financial oversight – Working with our external bookkeeper to review reports, approve payments, monitor budgets and cashflow, lead annual budgeting and provide clear financial updates to the Board. Oversight of VAT, HMRC and payroll through external providers.
• Governance and compliance – Ensuring policies and procedures (health & safety, safeguarding, GDPR, insurance, housing compliance) are up to date and followed.
• People and operations – Line-managing the Facilities, Gym & Bunkhouse Coordinator and a casual Community & Hospitality Support Worker, supporting volunteers and ensuring smooth day-to-day operations across all sites.
• External relations – Acting as an ambassador for the charity with community members, partners, funders and visitors; promoting the facilities and the Whithorn area as a destination.

About you

You will bring:

• Proven experience in charity, community or social enterprise management.
• A strong track record of successful grant and opportunity sourcing (must-have).
• Confidence with budgets and financial information, and experience working with finance/admin support.
• Good understanding of governance, health & safety, safeguarding and GDPR.
• Experience line-managing staff and/or volunteers.
• Strong communication and relationship-building skills, with a hands-on, problem-solving approach.

Experience in housing management, community facilities, tourism, accommodation or rural regeneration would be an advantage but is not essential.

Working arrangements

We are committed to getting the right person in post and can offer:

• Hybrid working (hall-based and home-based) by agreement.
• Consideration of an interim Charity Manager arrangement for suitably skilled candidates.
• Overnight bunkhouse accommodation for candidates travelling from further afield where needed.

Whithorn is a beautiful rural area with rich heritage, stunning landscapes and a growing reputation for cycling, walking and cultural tourism. This role is ideal for someone who wants to make a tangible difference by turning a high-quality physical resource into a vibrant, sustainable hub of community life and opportunity.