Service Manager - Greater Glasgow and Clyde Overdose Response Team
- Full time
- £35,282 – £39,808
- Inverclyde, Renfrewshire, East Dunbartonshire, East Renfrewshire, West Dunbartonshire
- Closing 16th May 2021
- Advertised from 30th April 2021
Role
The Greater Glasgow and Clyde Overdose Response Team (GORT) is a rapid response to near-fatal overdoses which provides a short, focused period of support to each person. GORT assertively connects individuals with mainstream alcohol and other drug services (maximum 3 interventions).
This 12-month test of change is delivered in partnership with Simon Community Scotland on an assertive outreach basis across Glasgow’s three localities, Accident & Emergency Departments and city centre.
We address other potential barriers including information and data sharing; prescribing arrangements, and rapid access to mainstream alcohol and other drug services.
We will aim to increase engagement with alcohol and other drug services and provide a template which the Drug Deaths Taskforce could roll out to other areas.
JOB PURPOSE: To manage the delivery of consistent and high quality services ensuring their continuing relevance to all stakeholders.
KEY ACCOUNTABILITIES/TASKS:
Service Delivery
• Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
• Where a need or an opportunity is identified, assist in the development of new services
• Maximise stakeholder involvement in service and business planning
• Ensure that equality of opportunity is reflected in all aspects of service delivery
• Be willing to oversee and manage additional staff/services involved in areas such as Homelessness and Justice.
Quality Assurance
• Ensure agreed standards of service delivery in compliance with relevant legislation, National Care Standards and purchaser requirements.
• Develop, promote and monitor quality assurance systems appropriate to the needs of the individual/Service and organisational requirements
• Ensure compliance with the Scottish Social Services Council Code of Practice.
• Ensure that stakeholder processes are managed
Staff Management
• Be responsible for and ensure the appropriate support, supervision and appraisal of staff.
• Develop, monitor and evaluate staff communication and support systems.
• Develop, monitor and implement supervision and appraisal systems for staff.
• Ensure that all Turning Point Scotland policies and procedures are adhered to.
• Recruit, develop and ensure the provision of relevant induction for staff and continuing learning opportunities
Financial Management/Administration
• Ensure that records are kept up-to-date and take account of relevant legislation and individuals requirements.
• Ensure that service records are audited to ensure compliance with organisational requirements
• Maintain the economic viability of the Service by operating within agreed budgetary requirements.
• Record information in line with the organisation’s Confidentiality Policy and the Data Protection Act.
• Monitor, develop and review financial systems that take account of organisational, individual and legislative requirements
• Assist in the development and negotiation of service budgets
Health & Safety and Property Management
• Ensure a healthy and safe environment by implementing and monitoring systems that take account of relevant legislation and organisational policies and procedures.
• Develop and monitor all domestic, maintenance, medication and recording systems in line with organisational policy.
• Monitor, review and ensure implementation of risk assessment and management strategies within the service.
Learning and Development
• Maintain, promote and ensure within the service an awareness of current developments in practice and legislation.
• Participate in relevant internal and external training, identify own, individual and team training and development needs.
• Ensure that staff receive appropriate training to meet individuals and service needs.
• Actively participate in and be committed to the supervision and appraisal processes in line with organisational policy.
• Maintain own recognised and required qualifications.
Communications
• Promote the aims of the Service and Turning Point Scotland.
• Represent Turning Point Scotland at local level and build positive links with all relevant stakeholders.
• Develop and maintain effective communication systems between all stakeholders.
Other Requirements
• Organise your working time to maximise the efficiency of the Service.
• Undertake on-call, overnight, weekend and rota-working as required.
• Undertake any other tasks as may be reasonably requested.
• Undertake registration with the SSSC within the timescale required, where relevant, and maintain this.
Application notes
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Business Development Manager
- Full time
- £47,000
- Home or office based with occasional travel (Hybrid)
- Closing 3rd May 2024
The Richmond Fellowship Scotland (TRFS) is Scotland’s largest third sector provider of high-quality care and support services. As the Business Development Manager, you will have an integral role focused on expanding our reach and the positive impact that we bring to people’s lives.
We are seeking to appoint a Business Development Manager who shares our values and who will contribute to the overall development and strategic growth of the organisation as a member of the Development Team. It is important to have a working knowledge of the social care and health landscape (including commissioning and funding practices) and direct experience of success in a business development focused role.
You will also lead important organisational initiatives, and will bring the creativity and strategic focus required to develop and grow key programmes and projects.
Excellent communication, analysis, influencing and partnership working are amongst the core attributes that are vital for this post. If you have these, and the other essential skills and experiences detailed in the full Job Description, then we look forward to receiving your application for this exciting and important role!
For an informal and confidential discussion about this role please contact Stephen Plunkett (TRFS Head of Development) at splunkett@trfs.org.uk who will respond during the week beginning 15th April.
An exciting opportunity has arisen for a dynamic and experienced manager to oversee the day-to-day management of Cruse Scotland West Area, this includes our teams in Ayrshire & Arran; Dumfries; Dunbartonshire; Glasgow & Greater Glasgow; Lanarkshire and Renfrewshire.
Candidates are required to have excellent interpersonal and organisational skills to provide managerial support, which is often provided from a distance.
Excellent communication skills are essential as the postholder is required to respond effectively to a wide range of enquiries which includes bereaved people. You will be required to establish effective working relationships with a range of Cruse Scotland volunteers and staff, as well as statutory funders and grant making trusts. Experience of volunteer management would be advantageous.
Due to the wide geographical spread of the role, the postholder will be required to travel occasionally to each of the service bases within our West Area; and to other locations within Scotland for meetings and training.
Whilst the role can be hybrid, we have recently secured a new office base in Glasgow so there will be a regular requirement to have a routine presence in the office.
Top job! Head of Services – North East
- Full time
- £62,286 – £65,169
- North East Services Office with some flexibility (On site)
- Closing 6th May 2024
Turning Point Scotland is a national social care charity who promote evidence based practice. We provide services in Alcohol and Other Drugs, Learning Disabilities, Mental Health, Justice and Homeless/Prevention.
This is a rare and exciting opportunity to join Scotland’s leading social care organisation in a key strategic role.
About the role
As our Head of Services North East, you will provide operational and strategic leadership with overall responsibility for our services across the North East of Scotland. To achieve this, you will build effective partnerships both internally and externally with stakeholders in delivering our Turning Point Scotland Strategic plan. Your role will include:-
- Direct line management and supervision of Service Managers
- Develop and grow relationships with local partners and commissioners in delivering high quality services for the people we support
- Contribute to tendering, retendering and framework opportunities
- Ensure that all operational systems, policies and procedures are fully implemented, and best practice is maintained
- Work in partnership with Director of Operations, Director of Finance, Director of BDI to ensure the sound and efficient financial management of all services
- Audit and manage significant budgets including making tough decisions regarding budget savings, restructuring or reallocating resources
About You
You will have experience of working at senior management level within the Social Care sector, with the ability to demonstrate leadership characteristics of: vision, creativity and innovation, self-leadership, collaborating and inspiring and empowering your management team.
With your Leadership abilities you will provide management and supervision to your Service Managers. Utilising your knowledge and experience of working within the Social Care Sector from either Homelessness, Alcohol & Other Drugs, Learning Disabilities, Justice and Mental Health.
Top job! Director of Operations
- Full time
- £40,000 – £45,000
- Edinburgh (On site)
- Closing 30th April 2024
Reporting Relationship
The Director of Operations reports to the CEO, and attends all Board meetings.
Overall Purpose
The Director of Operations is responsible for governance and operations for Edinburgh City Mission. With specific oversight of finance, fundraising, IT, HR, communications, building management and governance; including Data Protection; Safeguarding and Health & Safety. As such, they lead & line manage the Operations team and will regularly report to the Board on all aspects of their role.
Hours of Employment
35 hours a week, worked flexibly with at least 4 days a week in the office. Hours will vary due to occasional staff meetings, training, events, etc.
Occupational requirement
Edinburgh City Mission is committed to sharing the Christian gospel with the people of Edinburgh. It is essential that every member of the team personally own, communicate and implement the aims and objectives of the Mission, sharing the Mission’s core beliefs and values to the public. Therefore there is a requirement for the post-holder to be an evangelical Christian.
Way of working: you are expected to:
- Actively participate in the life of the Edinburgh City Mission team.
- Act in a professional manner at all times.
- Work in accordance with the Aims and Values of Edinburgh City Mission.
Job Details
Operations, IT and Communications:
- Line manage the Operations team (currently 4 FTE)
- Responsible for assessing Edinburgh City Mission’s IT and other technology needs and sourcing these as required.
- Provide ongoing management of technology needs.
- Provide strategic direction of communications channels (content to be shaped by CEO)
Health & safety and building management:
- Manage the office facilities at Washington Lane
- Responsible for negotiating and managing business contracts, services and leases of equipment.
- As Health and Safety Officer, develop, maintain and report on health and safety policies and procedures for both the office and the outreach teams.
- Manage and report any health and safety incidents appropriately.
- Oversee investment property
Fundraising & finance:
- Oversee the day to day finance operation of the charity.
- In liaison with the Finance Trustee, draft and manage the budget and accounts for auditing.
- Oversee the payment of bills, invoices, expense claims, payroll processing etc.
- Oversee the reconciliation of the accounts and tracking of income & expenditure of funds (using Xero)
- Oversee the implementation of the fundraising strategy & manage the fundraising team
- Oversee organisation wide event management
Governance:
- As safeguarding officer, you are responsible for developing, implementing and reviewing the organisation’s safeguarding policies and procedures to ensure they reflect the most recent laws and regulations.
- Respond to safeguarding issues, providing advice and support to staff and liaising where appropriate with the Local Authority and other relevant agencies.
- Named contact for the VSDS Disclosure Scotland scheme, overseeing the PVG scheme for all relevant staff and volunteers involved in regulated work.
- As data protection officer you will ensure all personal data within Edinburgh City Mission is gathered, stored and processed in line with current legislation.
- Manage and report on key risks within the organisation.
- Keep up to date with charitable governance requirements, informing the Board of any changes before they are implemented.
HR
- Oversee the HR function
- Ensure strategic alignment between overall vision, finance and people plans
Changes to the above may be made by the Board, with prior notice, in discussion with the post-holder.
PERSON SPECIFICATION
The successful post holder will have evidence of these characteristics:
Essential:
- Knowledge of Scottish charitable governance
- Experience of working in the charitable sector
- Team management experience
- Able to develop and implement strategic plans but also respond to rapidly changing situations
- Able to work collaboratively, understanding the complex needs of a range of stakeholders
- Experience of reporting to a Board of Trustees
- Evangelical Christian and actively involved in a church
- Enthusiastic about the aims of Edinburgh City Mission
Preferred:
- Professional level qualification in one of Finance, IT, HR or other operational area
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