Do you want a career in IT with a leading substance misuse charity?
An opportunity has arisen to join WDP’s IT team as an IT Support Officer. This diverse and exciting role will provide the successful candidate with the opportunity to develop and enhance their knowledge and skills. You will become involved in a broad range of activities and tasks to ensure the efficient maintenance of IT services across the organisation.
This role will provide 1st/2nd and 3rd line IT support including project coordination and IT administration. To ensure high standards of customer service by supporting staff and WDP services with a range of IT related requests via the helpdesk ticket system including the following:
The ideal person will have experience of working in an IT environment and able to demonstrate the ability to prioritise and organise their workload. The successful candidate will work closely with a variety of internal and external stakeholders, requiring a personable and accessible approach to communication skills and the ability to establish and maintain strong working relationships.
Working knowledge of Windows Azure/WVD environment, ITIL and project management qualifications are desirable.
As well as above, we are seeking to appoint an individual who can also bring WDP’s core values to the role:
Closing Date: 00:00, Monday 3rd May 2021
Interview Date: To be confirmed
For an informal discussion please contact: Sri Muthukumaru, Head of IT on 02074213100 (1032)/ sri@wdp.org.uk
For further information, and to apply, please visit our website: wdp.ciphr-irecruit.com/Applicants/vacancy/222/IT-Support-Officer
All posts are subject of Disclosure and Barring Service checks.