This vacancy has now closed

Smart Services Manager

  • Full time
  • £34,647 – £37,707
  • Working at home until further notice. Blended working from home and in office (Edinburgh) from autumn 2021 (TBC).
  • Closing 6th April 2021


  • Advertised from 29th March 2021
  • 35 hours a week. Permanent. Pay award pending April 2021

Role

We are looking for enthusiastic people with varying levels of skills and experience to join Young Scot – the national youth information and citizenship charity for 11-26-year-olds in Scotland. We provide information, ideas and opportunities for young people, helping them to make informed decisions and choices, connecting them to opportunities locally, nationally and globally and empowering them to create and drive positive change.

Our Human Resources Assistant will help to deliver our ‘People Strategy’ and will support our team to continually learn, develop their skills, and deliver excellent products and services for the young people we are proud to support.

Our Digital Marketing Officer (new role) will ensure that young people from all communities and backgrounds in Scotland have access to the highest-quality, most relevant and timely information they need to make informed decisions and fulfil their potential.

Our Smart Services Manager will lead the strategic development of our Young Scot National Entitlement Card services – including our Young Scot Membership services. Their work will give young people personalised enhanced entitlements, opportunities, incentives, and services – all in a non-stigmatising way.

The role

Our new Smart Services Manager will lead the strategic development of Young Scot services around the Young Scot National Entitlement Card (Young Scot NEC), including our Young Scot Membership services. You will work closely with external strategic partners to help give young people personalised enhanced entitlements, opportunities, incentives and services via their Young Scot NEC – all in a non-stigmatising way.

To find out more about who we are and what we do, visit youngscot.net

Application notes

Important dates and how to apply

• The closing date for applications is 6th April 2021

• Interviews will take place on: provisional date 21st April 2021

• Applications can be made using our online application form found on our website at youngscot.net/current-vacancies (we aren’t able to accept CVs) Applications can be made using our online application form found on our website at youngscot.net/current-vacancies (we aren’t able to accept CVs)

• If you'd prefer to fill in your application as a Word document and email it back to us, please download it from our website and send to recruitment@young.scot If you'd prefer to fill in your application as a Word document and email it back to us, please download it from our website and send to recruitment@young.scot.

Our journey to becoming an Anti-Racist Ally

At Young Scot, we’re working hard to become an explicitly Anti-Racist organisation. We are doing this by taking a close look at our organisation and identifying what it is we do that contributes to structural racism. As part of this work, we’ve reviewed our recruitment processes and made several changes. You can read more about this important work on our website.

We welcome and encourage job applications from people of all backgrounds and communities. This will help us to ensure that our staff team represents the young people in Scotland that we serve. We particularly welcome applications from Black people and people of color, and disabled people – all of whom are currently under-represented at Young Scot

If you need any support or have any questions, please email us or call on 0131 313 2488 or email recruitment@young.scot.