Join GCIL and Make a Difference!
At the GCIL (Glasgow Centre for Inclusive Living), we empower disabled people with the information, skills, and
support they need to lead independent lives and participate fully in society.
As a disabled-people-led organisation, we centre lived experience and pride ourselves on delivering high-quality
services that make a real impact in our communities. Communication and connection sit at the heart of everything
we do.
Why Work With Us?
- Meaningful Impact: Your work will make a tangible difference, helping disabled people of all ages to lead
independent, fulfilling lives.
- People-Focused: You’ll spend a significant amount of your time
communicating — one-to-one, in groups, in the community, and online. If you love engaging with people, this is
the role for you.
- Varied Outreach: From delivering training sessions to hosting workshops, events, and
drop-ins, you'll be out in the community building understanding and trust.
- Autonomy and
Responsibility: Manage your own caseload and represent GCIL confidently through regular verbal and digital
communication.
- Professional Growth: We’ll support your development, including your communication,
training delivery, and community engagement skills.
As a Support Services Team Leader you will:
- Manage our team and our resources effectively, including staff deployment, supplier negotiations and process
improvements.
- Support individuals to manage their own care arrangements and make informed choices about
available options.
- Assist with safe recruitment, payroll setup, and contingency planning for those
employing personal assistants.
- Provide guidance on good employment practices and refer to appropriate
resources when needed.
- Deliver accessible information and liaise with relevant organisations for
referrals.
- Facilitate stakeholder engagement through forums, training, and feedback to social
services.
- Promote continuous learning and professional development within the team.
- Maintain
accurate financial, statistical, and case records; prepare reports for funders and committees.
- Ensure
compliance with confidentiality, equality, diversity, health and safety, and other organisational
policies.
- Represent the organisation confidently at events and build professional networks to support
service development.
In order to be successful in this role, you must have:
- Strong communication, interpersonal, and facilitation skills.
- Proven organisational and team leadership
abilities.
- Creative problem-solving, networking, and negotiation skills.
- Proficient in Microsoft
Office, email, internet, and social media tools.
- Experience delivering support and training to
individuals and groups with diverse needs.
- Understanding of Independent Living philosophy and the Social
Model of Disability.
- Knowledge of self-directed support services, personal assistance, finance, and
employment law.
- Ability to manage resources, staff teams, and satellite offices effectively.
Personal Attributes
- Self-motivated, flexible, and able to work under pressure.
- Enthusiastic and capable of motivating
others.
- Willingness to work occasional unsocial hours.
- PVG membership required.
We would ideally like you to have experience and knowledge of Self Directed Support services but this is not
essential.
We Actively Welcome Disabled Applicants
As a disabled-people-led organisation, we are especially keen to hear from disabled people, including those with
lived experience of navigating support systems or barriers in society.
We are committed to creating a workplace where everyone can thrive. If you have lived experience of disability, we
strongly encourage you to apply.
If you need adjustments during the application or interview process, just let us know — we're happy to support
you.
We guarantee interviews for all disabled applicants who meet the essential criteria outlined in the job
description.