Are you looking to lead an organisation and contribute to a more inclusive society?

Fife Shopmobility is seeking an inspiring General Manager to lead their transformative charity, which is dedicated to improving the lives of individuals with mobility challenges. Operating in Kirkcaldy, Glenrothes, and Dunfermline, the charity provides manual and powered wheelchairs, electric scooters, and a unique companion shopping service. These services enable users to access shopping centers and enjoy daily activities with ease and dignity, whether it is grocery shopping, running errands, or enjoying a day out.

Continuously developing and enhancing their services, Fife Shopmobility aims to meet the needs of vulnerable adults and children. They build strong relationships with local partnerships to create a supportive network that enhances the quality of life of their service users.

The Role:

As the General Manager, you will lead a passionate team and drive the mission of Fife Shopmobility forward. You will work closely with the Board to develop and implement strategic plans, oversee service delivery, manage the team, and ensure compliance with health and safety regulations. Your role will also involve creating strong relationships with partners and stakeholders, managing finances, and driving fundraising efforts. This is a unique opportunity to make a significant impact in the community, ensuring that users receive top-notch, compassionate support and that Fife Shopmobility remains a vital resource for accessibility and inclusion.

The ideal candidate will be a strong leader with a proven track record in management, preferably within the voluntary or charitable sector. They should have exceptional organisational and strategic planning skills, a strong decision maker, and a good understanding of compliance and voluntary sector statutory practices. Above all, they should be committed to making a meaningful difference in the community with both compassion and professionalism.

If you are excited by the prospect of leading a dedicated team and making a real impact, Fife Shopmobility invites you to apply. For further information about the General Manager position and to explore how you can contribute to their mission, please contact our recruitment team. Don’t miss this chance to be part of a transformative organisation.

To lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem.

Purpose & Context of Role

The postholder will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

A project worker will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through use of line managers, colleagues and organisational tools, processes, policies, and procedures.

The key responsibilities of the Project Worker include, but are not limited to:

Service Delivery

• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning.
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making.

People

• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately.
• To demonstrate professional resilience when providing support with sensitive or challenging issues
• To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes.
• To establish mutually trusting, open and non-judgemental relationship with young people and their families
• To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family.
• To respect and value the contribution of wider stakeholders and the delivery of includem services.
• Where opportunity allows experience of directing, supporting, and mentoring Assistant Project Workers/Sessional staff.
• Any other duties as designated by your line manager.

Resources

• To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
• To maintain and produce accurate and timely records and reports.
• To ensure support is delivered in line with includem’s Policies Procedures, SSSC Codes of Practice & National Guidelines

Influence

• To gain commitment from other stakeholders with varying demands and priorities
• To ensure young people and families are empowered to make informed choices.
• To support young people and families to effectively communicate with others.
• To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement within a team setting.
• To articulate and endorse the includem framework of intervention and the key aspects of the service delivery model to a wide audience.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families.
• Demonstrate understanding of your impact on people and how they might see you.

Quality Assurance

• To be accountable for the quality of your work and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
• To generate creative and new solutions to issues faced by young people and families.

If you want to apply you must have full UK driving licence.

Full job description can be found here.

About Us

Tiny Changes is Scotland’s first national young people’s mental health charity. We run projects with young leaders that help young minds feel better. The charity was set up in memory of artist and Frightened Rabbit frontman Scott Hutchison. Through his music and art Scott made tiny changes that had a big impact on people from all walks of life.

We believe that Scotland’s young people deserve great mental health, and we believe in their insight and innovation to make this possible. We exist to nurture the talent of young people to find solutions that work for them.

Over the next two years we'll support young people to co-design and lead Tiny Changes projects, while learning as much as we can about our impact. Our two goals are to invest £1 million in young people’s mental health and to support 10,000 children and young people.

The Tiny Changes team is growing all the time. We currently have 6 Trustees and we’re now recruiting for new trustees to join our Board. The Tiny Changes Team is made up of 3 employees and 2 consultants, creative partners and volunteer Wavemakers. You can read more about our team over on our blog.

Our Mission and Strategic Pillars

1. Investment in youth-led innovation: Young people’s wisdom, experiences and insights are our greatest assets. We create the conditions for young people to effect positive change in their communities, by listening to their ideas and investing our time and resources into making them a reality.
2. Learning from our impact: We are a young charity, with big ambitions, and we are still learning. We inspire lasting change through a deep understanding of the impact of our work. We gather insights from our successes and our mistakes, always asking young people what we could and should do better. We use these insights to challenge ourselves and others to improve the wellbeing of all young people.
3. Creating and nurturing communities for action: We believe in the power of community, and create and actively build supportive, inclusive and welcoming communities, led by and for young people. The roots of our community come from the music, art and life of Scott Hutchison and the support of the people who knew and were inspired by him, and our message of connection spans beyond this.
4. Investing in our future: As a charity committed to improving mental wellbeing we actively ensure that our team is well trained, supported, and that they have the resources they need to achieve our ambitions. We do this by being strategic in how we generate and administer all of our resources. We seek out opportunities to fundraise with people and organisations whose values are aligned to ours, so that we can maximise our collective ambitions for young people.

Our Values

1. Hopeful - We want to create a new narrative around mental health. Positive stories of support and invaluable lived experience that can give comfort to those who need it most. There is a fine line between the light and the dark and sharing a message of hope can be empowering for our community.
2. Brave - We are willing to take risks in supporting forward-thinking and creative ideas. We are committed, we demand and we are determined to make change. We are not afraid to stand up for our community and fight for real change. We will stand side by side and prove that better is possible.
3. Honest - We don't have all the answers, but we are optimistic, determined and ready to learn. We will be open and transparent with our journey, adapting to our communities needs and celebrating progress over perfection.
4. Kind - We care. We listen. We ask. We encourage and support anyone to raise their voice. We learn from each other, teach each other and forgive each other. Compassion, empathy and understanding are all key to reducing stigma and starting important conversations.

About The Role

At Tiny Changes, we’re preparing to strengthen our Board with new voluntary trustee appointments, one of the trustees will ideally become our Secretary. As part of the Board of trustees, you will be responsible for the overall control and governance of the organisation. This is an exciting leadership opportunity to join a dynamic organisation and make sure the charity maximises its impact.

Trustees are able to serve for a maximum of 3 terms (a term is 3 years). There are currently 4 Trustee Board meetings a year in different locations in Scotland, and conversations in between on emails. There are other options for Trustees to attend Tiny Changes events or projects throughout each year. You can find more information on the Job Description linked below.

About you

Tiny Changes aims to have an effective and efficient board with the appropriate balance of skills, knowledge, qualities and experience that will support the current and future needs of the organisation and wider society. The Tiny Changes board aims to have a mix of people with hard and soft skills as well as specific experience and knowledge to support the charity's vision and strategic objectives.

You don’t have to have any previous experience as a trustee or in governance, what we are looking for is clear motivation and willingness to learn about governance as well as an interest in mental health and young people in Scotland.

We’re looking for Trustees who:

• Share our values
• Are committed to and share our vision and strategic plan
• Have knowledge of and interest in mental health issues affecting children and young people in Scotland
• Bring a different perspective to the work of the trustees and leadership team
• Are qualities driven and self-reflective

We are interested in hearing from people with a range of experience and skills, please read the job description and person specification for more information.

We particularly welcome applications from the following groups who are currently underrepresented on our team:

• Young people under 30
• Young people with experience of mental health issues
• Disabled people
• Neurodiverse people
• People with experience of caring roles
• Care experienced people
• People from minority ethnic communities
• Asylum seekers or refugees
• People who identify as any gender that’s not cisgender
• People who identify as LGBTQIA+
• People from gypsy traveller communities
• People from a wide range of religious and cultural backgrounds

Around since 1923, SAMH is Scotland’s national mental health charity. SAMH has represented the voice of people most affected by mental health problems in Scotland for 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, Respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland’s Mental Health

About the Role

SAMH aims to improve the mental health and wellbeing of children, young people and the adults around them, through a range of mental health targeted supports, as well as capacity building work, information and other resources.

We are entering a new and exciting phase in our Children and Young People offering and seek an experienced Service Manager to support our projects and staff.

Working alongside the Children and Young People Development Manager the Service Manager will ensure the smooth delivery of our projects, consolidating and developing systems, structures and practice, to ensure the best outcomes for those we support and engage with.

They will manage a staff team of practitioners supporting a range of projects across Scottish localities.

The successful candidate will have excellent knowledge and experience of children and young people’s mental health and wellbeing, and have worked with schools, youth groups, health including CAMHS.

The service manager will have excellent people, leadership and communication skills, with experience in staff management, service development and young person-centred support work. They will have an understanding of the challenges that children, young people and their families’ experience, which impacts on mental health and wellbeing, along with the barriers they face getting the support that they require.

With experience in project funding, contracts and partnership working they will work alongside SAMH colleagues, funders, local authorities, health boards and other partners to support and review existing projects and delivery models, along with the development of new and innovative approaches, in line with our strategy in supporting children and young people’s mental health.

A full drivers licence and access to a vehicle is essential.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

• Reimbursement of PVG, Disclosure.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you
• Team wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme