- Advertised from 25th August 2022
- £9.90 per hours. Review after 6 months. 22.5 hours per week. Alternating Tues, Wed, Thursday & Friday, Saturday with some flexibility in hours & days to meet the demands of the Café. (This post may become full time for the right candidate).
- Pension: 5% of salary paid by company
Role
Café supervisor will: Assist in managing a flourishing, friendly, community café, supported by paid and volunteer staff, running shifts in the café will be required. Oversee daily Cafe operations. Ensure an exemplary customer experience. A big part of the role will involve training the staff and volunteers to the standard required for a quality café.
Main responsibilities
- Run shifts in the cafe and ensure enough volunteers on shift. (This may involve contacting volunteers, checking sign-up)
- Assist the manager in training all staff and volunteers.
- Ensure Café service is customer centred ensuring a unique, enjoyable, efficient and value for money experience.
- Ensure all those working in the café are valued, supported and have the opportunity to develop their contribution if appropriate.
- Ensure Food handling health and Safety policy is strictly adhered to by all team members in the Cafe, regularly update staff and volunteers on new processes as required and in line with policy and directives.
- Oversee adherence to dates management, labelling and display of correct allergen information for customers.
- Assume cash responsibilities including cashing up for the café, monitoring of change and recording sales figures, while duty supervisor.
- Monitor and order all food and drinks stock levels weekly, plan ahead and order to ensure adequate levels to fulfil business demand, in conjunction with the manager. This will include bread, milk, coffee.
- Preparing fresh lunch options such as salads, wraps.
- Taking orders from customers, cleaning tables if needed
- Clean and prepare the café inside and outside at the beginning and end of the day.
Other duties
- Ensure all the health and Safety and food hygiene rules and records are scrupulously followed and recorded in the café and meet the regulated standards.
- As a key holder, adhere to opening and closing procedures, ensuring health and safety protocols are followed.
- Ensure the ethos and values of Gavin’s Mill are at the centre of all operational decisions.
- Be involved in any events at the cafe as required
- Deputise for the manager for holidays and as needed.
Person Specifications
Essential
- Management or supervision of volunteer staff, as well as paid staff
- Experience in catering and/or food preparation in a commercial kitchen
- Excellent communication skills, the ability to work with, nurture and motivate a team.
- Driven to achieve high standards of customer service, self-motivated and able to manage teams under pressure and in a demanding environment.
Ideal
- Innovative and forward thinking
- Able to work in a changing and developing environment and take people with you.
- Experience of stock ordering and supplier management.
- Food Hygiene certificate
Application notes
Closing date: Saturday 10th September at 6pm
Please send in a current CV and a maximum two-sided covering letter detailing why you feel you are a perfect fit for this role, including examples of how your experience demonstrates you meet all the essential person specifications, as well as most of those detailed as ideal.
Please indicate your earliest start date should you be successful.
For your application or if you have any questions email: vacancy@gavinsmill.org
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The Playleader will assist in implementing the organisation’s innovative childcare service. While ensuring that the Quality and Implementation of Gingerbread’s after-school club delivers childcare at the highest standard and in keeping with all local and national requirements.
Team Leader
- Full time
- £39,800
- On site: Based in Kilmarnock, providing services throughout East Ayrshire
- Closing 5th January 2026
East Ayrshire Women’s Aid support women, children and young people affected by domestic abuse. We are looking for a compassionate and motivated Team Leader to join our management team. You will lead and support a team of practitioners to deliver high quality, trauma informed services that are safe, effective and responsive to the needs of the women and children we work with.
You will be an experienced supervisor or line manager with a strong knowledge of safeguarding, risk assessment and trauma informed practice. You will have excellent communication and problem-solving skills and the ability to motivate others.
We offer flexible working hours (where appropriate), a 7% employers pension contribution and generous annual leave entitlement and learning and development opportunities.
About Us
The Elsie Normington Foundation (ENF) is a Highland-based charity supporting children and young people with disabilities and complex needs. Our Haven Centre in Smithton is home to the Haven Café, a welcoming community café open to the public and centre users. All profits from the café directly support ENF’s charitable work across the Highlands.
The café also provides supported training and work experience opportunities for young adults with additional support needs, helping them build confidence, skills, and independence in a safe, inclusive environment.
The Role
We are seeking an experienced, compassionate, and organised Café Manager to lead the day-to-day operation of the Haven Café. Reporting directly to the CEO, you will be responsible for delivering excellent hospitality while supporting and developing a team of volunteers, including young adults with learning disabilities and additional support needs.
This role suits someone who thrives in a community-focused setting and wants to combine strong café management skills with genuine social impact.
Key Responsibilities
- Manage the daily operation of the café, including opening and closing procedures
- Deliver excellent customer service and maintain a welcoming, inclusive atmosphere
- Supervise, mentor, and train café volunteers, adapting tasks to individual abilities
- Ensure full compliance with Food Safety, Environmental Health, Health & Safety, COSHH, and safeguarding requirements
- Operate barista equipment and oversee food preparation where required
- Develop and maintain menus, including allergen and dietary information
- Manage stock control, supplier relationships, orders, and deliveries
- Use the EPOS system, complete financial reconciliation, and maintain accurate records
- Oversee cleaning schedules, risk assessments, and quality assurance processes
- Promote the café locally and support social media activity
- Work with senior management and trustees to improve profitability and explore growth opportunities such as external catering
Essential Criteria
- Proven experience in a café or hospitality management role
- Strong knowledge of Food Safety, Health & Safety, and Environmental Health legislation
- Experience supervising, mentoring, or supporting young people with learning disabilities or additional support needs
- Barista experience and confidence using coffee machines
- Experience using EPOS systems and handling cash reconciliation
- Strong organisational and communication skills
- Ability to manage stock, suppliers, and equipment effectively
- A patient, empathetic approach with the ability to adapt training to individual needs
Desirable Criteria
- Experience working with young people with disabilities or complex needs
- Menu planning and external catering experience
- Budgeting, business development, or income generation experience
- Marketing or social media promotion experience
- Experience delivering hospitality training or vocational qualifications
Why Join Us?
- A rewarding role combining hospitality with social impact
- The opportunity to make a meaningful difference in the lives of young people
- Supportive leadership and a values-driven organisation
- Competitive salary and permanent contract
Careers that care!
Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?
If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Dumfries & Galloway Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.
Embark on an emotionally rewarding journey and apply today!
About the role
As the Registered Manager, you will be an experienced leader leading a team working with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
As the Registered Manager you will:
- Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
- Oversee the financial aspects of the service, managing significant budgets, ensuring efficient use of resources and making financial decisions.
- Where a need or an opportunity is identified, lead on the development of new services, support business growth and maintain reputational excellence.
- Comply with governance, law and legislation including local authority compliance, Care Inspectorate (at level 5 and above), SSSC and safeguarding procedures.
- Support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.
- Develop, monitor and implement supervision and appraisal systems for staff.
About You
You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.
You should also have:
- Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.
- Social Service and Health Care at level 9 (SCQF) or other speciality/qualification recognised by the SSSC for registration purposes as well as a relevant management qualification.
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