Volunteering Development & Training Officer
- Full time
- £28,500
- Scotland based: hybrid blend of office (Edinburgh) and home working
- Closing 6th September 2022
- Advertised from 19th August 2022
- Fixed term for 3 years, with possible extension thereafter
Role
Age Scotland is the national charity for older people. We work to improve the lives of everyone over the age of 50 so that they can love later life.
We support and enable hundreds of communities and older people’s groups across Scotland. We provide information, friendship and advice through our free helpline and publications. We tackle loneliness and isolation with our Friendship Line and much more.
We work in Scotland with older people’s groups who provide vital activities and services for older people in their local community. We campaign on the issues that older people tell us are important to them.
Our Resources Team are looking for a Volunteering Development & Training Officer to:
- Help Age Scotland offer a positive volunteering experience, enabling volunteers across the organisation to deliver high quality services to older people in Scotland.
- Work with teams across the organisation to identify and develop volunteering opportunities which complement the work of Age Scotland.
- Support teams in Age Scotland to recruit, induct, train and retain volunteers.
- Raise the profile of Age Scotland volunteering.
The post will be a hybrid blend of office based (in Edinburgh) and home-based work. At least 40% of the working week will be based at our office in Causewayside, Edinburgh.
In return for your expertise and commitment to our values you’ll receive a generous holiday allowance, a range of learning and development opportunities, optional healthcare benefits and a contributory pension scheme with employer contributions of up to 9%.
Application notes
Full details of the role are available from our website: age.scot/workforus. Alternatively, you can call 0333 323 2400.
Closing date: 12 noon on Tuesday 6th September 2022
Interviews will take place in Edinburgh on Wednesday 14th September 2022
Age Scotland, part of the Age Network, is an independent charity dedicated to improving the later lives of older people on the ageing journey, within a charitable company limited by guarantee and registered in Scotland. Reg No: 153343 Charity No: SC010100. Registered Office: Causewayside House, 160 Causewayside, Edinburgh EH9 1PR.
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and local volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using member insight gathered from local members.
Responsibilities:
At CSSC, we must ensure that our offer, both locally and nationally, provides our members with a great experience and enables them to do the things they love. To help us achieve this, you will:
• Support volunteers in delivering a regional and local programme aligned with CSSC's strategy, mission, vision, and values.
• Use the local member insight to deliver what our members are looking for, as well as introduce them to new opportunities and activities.
• Ensure adherence to operating processes, framework, and legislation.
• Enhance volunteer skills and experiences, celebrate volunteering, and attract new volunteers to CSSC.
• Collaborate with the Regional Chair and volunteers to monitor progress, attend local meetings, and evaluate the delivery of activities and events.
• Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
• Attract, recruit, and induct new volunteers to ensure confidence and excellent service provision for our members.
• Ensure key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
About You:
• Effective time and workload management skills.
• Resilient and flexible with the ability to work under pressure.
• Strong relationship-building and management skills.
• Ability to work independently and collaboratively within a team.
• Personal drive and enthusiasm with a positive attitude and a desire to succeed.
• Committed to continuous improvement and innovation.
Key Skills & Experience: Essential
• Minimum of 3 years relevant volunteer management experience.
• Good working knowledge of MS Office including Word, Excel, and Outlook.
• Effective written and verbal communication skills.
• Full UK driving license (travel required).
Desirable
• A relevant degree or professional qualification in volunteer management (not essential but advantageous).
• Experience with building and working with high-performing teams.
• Working knowledge of CRM and digital Event Management Systems.
What We Offer:
• 24 ½ days annual leave + Bank Holidays.
• Free CSSC Membership.
• 90 minutes of wellbeing time per week.
• Flexible working arrangements.
• Excellent company pension schemes.
• Training and Development opportunities.
• Access to Employee Assistance Programme.
About Us:We are a not-for-profit membership organization with over 130,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organization values are Passionate, Progressive, Supportive, and Social.
We are recruiting for a Locality Manager to lead our service provision across the city of Edinburgh and the East.
In Edinburgh this is directly managing Our Visiting Home Service in the Northwest and Southwest of the city as well as overseeing the management of three supported accommodation programmes in the Broomhouse and Pilton areas. The Locality Manager will directly line manager a Service Manager in the city.
Right There is a charity working to prevent people becoming homeless and separated from their loved ones.
We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.
Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.
Main duties and responsibilities include:
- Directly manage delivery of the Edinburgh and East service and be service located in the city(potentially from Leith in the first instance)
- Lead service delivery in line with Right There’s aims, values and strategic objectives
- Lead your portfolio with emphasis on best practice, qualitative based outcomes and robust operational controls
- Ensure robust person-centred planning is at the heart of delivery with maintained and accurate support plans recording SMART outcomes.
- Responsibility for service development and excellence leading on the collation and implementation of annual review and improvement programme.
- Take ownership for growth of services under responsibility
- Investigate new opportunities allied to and/or supporting existing service provision
- Support leadership and senior management colleagues develop new service proposals and tenders of new and existing activity.
- Lead the Edinburgh and East delivery teams with a clear focus on delivery performance and outcome attainment
- Lead the teams to deliver great “customer” service and a People First Approach
- Work in partnership with Right There colleagues; promote clear and singular communication
- Embrace a positive working culture working collaboratively, promoting inclusiveness, cooperation, trust and open exchange of ideas to fulfil Right There’s strategic aims supporting line managers and delivery staff to do likewise.
- Accountable for service specific data collection, analysis and regular agreed reporting
- Deliver on service performance, using KPI data to support decision making and planning for current programmes.
- Responsible for upholding the Scottish Social Services Council (SSSC) Codes of Practice and Health and Social Care Standards within your programme.
- Lead the Edinburgh and East services in partnership with key commissioners involved in service review and reporting.
- Take the lead in service delivery matters as they apply to the Care Inspectorate, building positive working relations with respective Inspectorate staff.
- Responsible for compiling and managing the approved annual budgets
- Ensure services operate within financial parameters and targets
What we expect from you
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We need you to be qualified to SVQ Level 3 in Social Services and Healthcare (previously Health and Social Care), SCQF Level 7 or HNC in Social Services. We also need you to be qualified in, or willing to work towards SVQ Level 4 Social Services and Healthcare and SVQ Level 4 in Management, or SCQF equivalent.
We’re looking for someone that has experience of managing a service, with the ability to lead and take ownership and accountability for the programmes. We also need you to have knowledge and experience of working to Care Inspectorate standards as well as having experience of building, leading and managing a team.
What you can expect from us
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Head of Operations-Services.
- Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with core hours over the period from 10am to 4pm with one-hour unpaid. Variations to these hours must be agreed with your line manager.
- Your usual place of work will be 26 Leith Walk, Edinburgh, EH6 5AA
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
- Life Insurance from day one
- Option to purchase and sell annual leave.
- Cycle to work scheme.
- Ongoing learning and development
- Wellness programmes
The postholder will be responsible for recruiting, training and supporting volunteers who provide advice services by phone, email, at the CAB and in community locations and those that carry out other tasks to support the work of the CAB
Experience of recruiting, training and supporting volunteers and of working (paid or unpaid) in an advice or information service is important, as is understanding of good practice and the legal aspects of volunteering. Effective verbal and written communication and commitment to the mission, aims and teamwork ethos of Dalkeith CAB are essential.
Membership & Community Manager – Lakes & Dales Co-operative
- Part time
- £32,000 pro-rata
- Home-based: covering Lakes & Dales Region, with occasional travel to Edinburgh, Northern Ireland and Scottish regions. (Remote)
- Closing 29th March 2024
Are you passionate about community engagement and making a positive impact? Join Scotmid, one of the largest independent retail cooperatives in the UK. Operating Lakes & Dales Coop food retail stores in the north of England, we are committed to fostering strong community ties and driving meaningful change.
Role Description:
We are seeking a proactive Membership & Community Manager to lead our membership, community, and charity strategy across the Lakes & Dales Region. Your responsibilities will include developing membership initiatives, nurturing community relationships, fundraising for our Charity Partner, and orchestrating engaging events. This role will be instrumental in furthering our presence in the Lakes & Dales area.
Desired Qualities:
- Ability to work both independently and collaboratively with colleagues from various departments.
- Exceptional written, verbal and presentation skills.
- Eagerness and ability to take a hands-on approach to tasks and projects.
- Proficiency in independently managing multiple projects.
- Ability to organise engaging events.
- Ability to build meaningful connections with colleagues, members, communities, and charities.
Travel and Location Details:
You will be required to attend meetings and events at our head office in Newbridge, Edinburgh, as well as occasional travel across trading areas in Scotland and Northern Ireland. A valid driving license and willingness to travel are essential. Some overnight stays may be necessary.
What We Offer:
- A dynamic home-based role primarily centred around the Lakes & Dales Region (encompassing postcodes DL13, CA 10 & 12, NE25)
- Competitive salary, comprehensive benefits, and a company car
- 30-hour work week, with occasional evening and weekend commitments
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