- Advertised from 6th September 2022
- Salary: £24,000 per annum to 31 March 2024. 35 hours per week
Role
Do you want to make a difference?
We are excited to announce that we are recruiting for the post of Energy Adviser for both East and South Ayrshire Safe and Warm Projects funded by SGN.
The Energy Adviser will provide in-depth, holistic and bespoke energy advice to those in or at risk of fuel poverty. The Energy Adviser will be asked to work to targets to successfully deliver the project.
The Energy Adviser will be expected to support or deliver group sessions throughout the year. These will be aimed at asylum seekers, minority ethnic groups, travellers, Park Home communities, digitally excluded and other vulnerable groups and/or frontline workers who support these groups. It is expected that there will be twice as many frontline workers as clients supported at group sessions. Citizens Advice Scotland will provide training materials for bureaux to use at these sessions.
Responsibilities will also include one to one case work with our clients across the geographical area, working within our offices, at home and various other locations.
Full training will be provided for both Income Maximisation and Energy Issues therefore a keen willingness and aptitude to learn is essential. The Energy Adviser will be expected to complete and pass relevant qualifications within their probationary period.
The Energy Adviser will be a highly motivated individual who has excellent communication skills. IT (Microsoft office) skills are essential for case work recording purposes and preparing presentations.
A commitment to Equal Opportunities is also a requirement for this post and an understanding of social policy work would be an advantage.
Application notes
An application pack is available By Email at: Recruitment@eastayrshirecab.org.uk
Applications to be received no later than 5pm Friday 23rd September 2022
We are unable to provide confirmation and feedback on every application submitted
If you are selected for interview we will notify you within a week of the closing date.
East Ayrshire Citizens Advice Bureau is a company limited by guarantee number SC194707.
Scottish Charity Number SC028817
Downloads
East Ayrshire CAB is a progressive and innovative advice organisation providing both generalist advice and specialist casework services.
We are seeking an enthusiastic and well-motivated team member with excellent interpersonal skills. The successful applicant will be a highly motivated individual who has recent working knowledge of Money Advice and the Benefit System.
The ability to address the needs of clients seeking help to manage their money and debts.
Recent experience of casework involving multiple debt problems is essential as well as excellent verbal and written communication skills.
Some of your role will involve supporting volunteers and members of staff in the provision of general advice. You must be able prioritise and have good organisational skills.
East Ayrshire CAB is a progressive and innovative advice organisation providing both generalist advice and specialist casework services. We are seeking an enthusiastic and well-motivated team member with excellent interpersonal skills. The successful applicant will provide Bureau reception services to Cumnock and surrounding community. In addition, the post holder will carry out administrative duties to assist with Bureau operations.
The successful applicant will have experience of working in a public facing role that integrates their excellent customer service skills with IT knowledge and demonstrates a high level of accuracy within their administrative duties.
East Ayrshire CAB is a progressive and innovative advice organisation providing both generalist advice and specialist casework services. We are seeking an enthusiastic and well-motivated team member with excellent interpersonal skills. The successful applicant will support the Corporate Services function with the delivery of a variety of administrative tasks.
The successful applicant will be flexible, highly organised and adaptable to change. Their excellent IT knowledge and skills will assist them to demonstrate a high level of accuracy within their administrative duties.
Digital Inclusion and Employability Coach
- Part time
- £22,067 – £28,135 pro-rata
- Motherwell
- Closing 4th October 2023
The post holder will be responsible for developing and delivering training courses/sessions to enable the EASE Project end users (AFTAR/CAB tenants of five partner Housing Associations, located throughout North Lanarkshire) to empower digitally excluded clients to claim online benefits, grants, offer IT sessions and employability sessions. The post- holder will have responsibility for planning group training sessions as well as one to one coaching sessions for the end users in their own home, or at community based venues or at partners’ premises. Learning will be evaluated through client user surveys and other feedback.
Owing to the flexible delivery nature of this project, a clean current driving licence and use of a car is required for this post.
Employee Benefits
• Competitive reward package including annual performance bonus scheme
• 5% employer pension contributions
• Generous holiday entitlement 38 days inclusive of public holidays
• Additional holidays for length of service
• Family friendly policies
• Home & Flexible working scheme
• Occupational Sick Pay
• Dedicated Training and Personal Development Budget as part of our Talent Management Pool
• Leadership Mentoring
• A wide range of Social Events and Team Building Days
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