The Community Link Worker programme, funded by EVOC & Edinburgh Health & Social Care Partnership, is delivered in partnership with GP Practices and the 3rd sector to support people to live well through strengthening connections between community resources and primary care.

The Community Link Worker will be employed by Caring in Craigmillar and will work as part of two practice teams (Restalrig Park and Baronscourt) in North East Edinburgh, to provide 1:1 person-centred and practical supports to people in contact with the GP practice team.

Taking a person-centred approach, you will work with individuals to enable them to identify personal outcomes and priorities for their health and well-being and link them to local, city and national activities and support services.

The postholder must have experience of working with people who are facing complex social and emotional circumstances, a strong understanding of the challenges affecting people living in areas of disadvantage in relation to living well, extensive effective interpersonal skills in working with people on a 1:1 basis as well as experience in networking and relationship building with other professionals and organisations.

PVG: This post requires membership of the Protecting Vulnerable Groups (PVG) Scheme. Application will be processed for the successful candidate.

About the role

ELCAP is a Scottish charity which provides care and support for individuals who live with learning disabilities, physical disabilities and mental health problems.

A vacancy has created a rare opportunity to join our back-office team at an exciting time in our organisation’s development. Reporting to our Business Manager, our Finance Officer will provide a payroll service to 300 staff and be responsible for ensuring invoices are raised and payments made on time.

We are looking for someone who enjoys working in fast paced environment and has excellent attention to detail.

As we embrace a period of change with a new internal system we are delighted to welcome a new colleague to join us.

Job context

The purpose of the post is to work as part of a team to support the effective and efficient management of ELCAP finances.

The post has four areas of responsibility:

• Providing accounts and finance services.
• Providing payroll services.
• Supporting the management of the charity’s human resources.
• Recording and Reporting

This is a permanent post of 35 hours per week operating Monday to Friday.

Essential

• Demonstrated experience in a finance administrative role
• Relevant qualification on finance / book keeping / accounts
• Experience in payroll or willing to undertake training
• Experience in invoicing and purchase ledger

Skills

• Very good interpersonal skills, with the ability to relate well to people from a range of backgrounds and experiences.
• Very good communication skills, in verbal and written forms.
• Ability to work well within a team and work on your own initiative
• Competence in recording and reporting and analysis of data
• Excellent IT skills across the main Microsoft products, ideally with Sage accounts and Sage payroll
• Excellent organisational skills, with the ability to prioritise tasks and work well under pressure in order to meet internal and external deadlines
• Ability to consistently demonstrate the highest levels of personal and professional integrity and accountability, including consistent attention to detail.
• Ability to be resourceful and solutions focused with enthusiasm and a positive outlook.

Experience

• Experience of working in a busy and varied finance post.
• Book keeping experience
• Experience in payroll
• Experience in Purchase ledger, invoicing and reconciliation
• Experience of online business banking platforms
• Experience in data inputting, retention and maintaining database information
• Experienced / willing to keep abreast of legal frameworks that impact on our finance department

Key relationships

• ELCAP Executive Board and Committees
• Chief Executive
• Business Manager
• Registered Manager
• Operational Leads
• Development Workers
• Support Practitioners
• Individuals who receive support

Protecting Vulnerable Groups Scheme

The post requires a degree of contact with children and vulnerable adults. The successful candidate will be required to join the Protecting of Vulnerable Groups (PVG) Scheme. The PVG Scheme is managed and delivered by Disclosure Scotland.

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Employee discount
• Health & wellbeing programme

Context:

Elpis Trust delivers a person centred housing support service to 18 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 9 in scatter flats and 1 in Mother & Baby flat in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved.