Victim Support Scotland – Empowering People Affected by Crime

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

Reporting directly to the Head of Service, you will be responsible for a team of Co-ordinators who in turn manage groups of volunteers to deliver and evaluate the support to victims and witnesses, our service users, at local court and community-based services. You will be responsible for ensuring, within your services, that VSS’s organisational objectives are being implemented at a local level and have a role in business planning to ensure that all service users within your local area are aware of, and have access to, the support they need. You will be responsible for all aspects of people management for staff in your area, ensuring that employees and volunteers are supported, knowledgeable and capable to deliver the support that meets service user’s needs. This role will also have thematic responsibilities across the national service delivery team; thematic responsibilities will be agreed dependent on the skill set of the applicant. The area covers: Argyll, Highlands, Moray, Orkney, the Western Isles, Orkney and Shetland, covering 13 courts across the Highlands and Islands locality.

Location: Inverness office, with travel across the locality and further afield being an expectation of this role. (Expenses will be covered)

We offer a 28 hour working week. You will also join a rota of Service Managers to provide remote management support around the country on an on-call basis. You will receive an additional allowance for this. The expectation for the on-call is to cover approx 4 times a year Monday-Sunday until 8am - 8pm. During this time we would anticipate approximately 1-2 hours of support across the on-call period which you will be able to reclaim in TOIL.

Salary: £34,974.73 - £46,187.00 (Pro-rata) + on call allowance

What you’ll need to be successful

We are looking for a dynamic, driven, and motivated individual with a proven track record in managing and supporting the delivery of high-quality support and staff within our community and court services across the Highland & Islands area. You must have a degree qualification or demonstrable equivalent experience, continuing professional development and the ability to plan and organise complex workloads with shifting deadlines in order to meet specific targets, ensuring quality output. Good verbal and written communications skills, along with the ability and confidence to develop effective internal and external relationships which deliver organisational goals. And willingness to be flexible in working hours and able to travel as required. In return you will receive, regular training, supervision and opportunities to expand your skills including learning about the criminal justice system.

Further details of this role are available in the job description - Locality Manager - Highlands - Victim Support Scotland

Please note - This post will be subject to a satisfactory PVG check and references

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer a generous annual leave package of 39 days (pro-rata) for this post and a 35 hour week, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

About Thriving Families

Our charity (previously known as Chip+) has been supporting families in the Highlands for over three decades. Our goal is to be the ‘go to’ organisation known for improving the lives of families in the Highlands by giving them confidence, empowering them to know their rights, know what questions to ask and have their voices heard. We are currently commissioned to provide an independent information, advice, and support service for families with children (up to age 25) with additional support needs, and the professionals working with them. An additional support need is anything which means a child needs more, or different, support to another child the same age to make the most of their lives. Find out more about us on our website (thrivingfamilies.org.uk) and social media page (facebook.com/thrivingfamilies).

About the role

Family Support Workers provide one-to-one holistic, information, advice and support to families across Highland via phone/email/online, supporting and enabling them to improve their lives by building their confidence, empowering them to recognise their personal expertise and value, implement practical support strategies, access services, know their rights, and have their voices heard.

Each Family Support Worker will also have a specific locality remit as detailed earlier: for 1) face-to-face support activities in collaboration with local organisations and communities and 2) building relationships with local partners and communities to a) improve our reach and impact and b) identify and pursue opportunities for collaboration to effectively meet local needs within the resource available.

Family Support Workers are working towards the following outcomes for families:

• Reduced isolation – building relationships with others

• Improved resilience – enabling coping mechanisms at a time when the usual strategies and services may not be available

• Improved access to information, support and advice

• Improved recognition of own strengths

• Improved mental health and well-being

• Increased confidence to make positive changes As a small charity team work is integral to our success and effective functioning. It is sometimes necessary for team members to share responsibility for a range of tasks such as communications/fundraising/

Family Support Worker (4 posts available)

• Post 1: Family Support Worker (Badenoch and Strathspey, Inverness, Nairn and Nairnshire) – needs to be within commuting distance of Inverness.

• Post 2: Family Support Worker (Lochaber, Easter Ross and Sutherland) – needs to be within commuting distance of Fort William.

• Post 3: Family Support Worker (Mid Ross, Caithness and Skye, Lochalsh and Wester Ross) – needs to be within commuting distance of Wick.

• Post 4: Family Support Worker (Mid Ross, Caithness and Skye, Lochalsh and Wester Ross) – needs to be within commuting distance of Portree.

Job Summary

We are looking for a new colleague to join Lanarkshire Carers as a Centre Service Worker.

You will be the first point of contact for carers accessing our organisation for information, advice and support. The position is full time, 35 hours per week, worked flexibly to include occasional evenings and weekends, however part-time hours may also be considered for the right candidate.

The post is Lanarkshire Carers Salary Grade 1, SCP 2-4, £22,664 - £23,844

If you have business administration, reception and conversation skills then please review the job description to find out if your skills set will suit this opportunity. You can also have look at our website that provides a good overview of our work, job roles and why Lanarkshire Carers is a great place to work. Our staff team, many of whom are carers themselves, are committed to making caring a positive experience.

Staff values and benefits

Lanarkshire Carers works flexibly and is a carer positive employer. A workplace pension scheme is available along with group life and critical illness cover and many other benefits.

Lanarkshire Carers is an equal opportunities employer and all applicants for posts receive equal treatment irrespective of ethnic origin, gender, disability, religion, sexuality, and age.

.

The Supported Housing Worker role requires assisting in the management of the development thus ensuring the tenants are able to enjoy an acceptable standard of living in an environment which is clean, safe and friendly. You will be responsible for overseeing the wellbeing of the tenants and for assisting them in maintaining their independence.

As Housing Care Worker your role will involve working with our tenants to ensure they receive the support and personal care identified in their care plans. You will directly support tenants in their homes by providing individual advice, practical housing support assistance and personal care.

Both roles are to ensure that we are able to offer the best service to our tenants and make it possible for our tenants to continue enjoying as much independent living as they’re able.

As well as a competitive annual salary, our valued team also benefits from:

• competitive hourly rates of £12.25 - £12.50 per hour
• guaranteed rota hours working between 7.30am & 10pm
• generous annual leave entitlement
• a choice of pension scheme with employer contributions
• flexible working policies
• access to extensive paid training and development opportunities
• a supportive and inclusive culture.

We also have opportunities with our Trust Staff Agency - for employees who want to work across different locations, in various roles, with highly flexible hours to suit family commitments - it's a great opportunity with the same training and development that our other roles benefit from.

Previous experience working in social care or the housing sector would be an advantage but this is not always necessary. Our ideal candidate is someone with enthusiasm, a caring nature and willingness to learn as full training, support and ongoing development will be provided.