This vacancy has now closed

Initial Response Officer

  • Part time
  • £21,000 pro-rata
  • Ayr office with hybrid working
  • Closing 10th August 2022

  • Advertised from 18th July 2022
  • 17.5 hours per week delivered across 5 working days


Action Against Stalking (AAS) was established as a charity in 2014 by its Founder/Chief Executive, Ann Moulds, following her successful Campaign Action Scotland Against Stalking, which led to the introduction of the ‘Offence of Stalking’, Section 39 Criminal Justice & Licensing (Scotland) Act 2010. The charity champions the voice of stalking victims, provides a free and specialised service to victims, engages with the communities to promote greater awareness and resilience, and contributes to national policies on stalking.

This is an exciting time to join AAS. We have been acknowledged in Scottish Parliament in 2020 for our achievements as the only stalking-specialised charity in Scotland. Our success has led to increased awareness and demand for our services, which has more than doubled in the past year. We have received additional funding from the Scottish Government and are expanding our unique and empowering Throughcare Service for victims of stalking. We are stepping up our prevention and community engagement to raise awareness and community resilience as a crucial part of early and effective intervention.

AAS is recruiting an individual experienced in working with helpline for victims of crime. We are looking for an Initial Response Officer who has a passion for promoting the interests and values of AAS; and who shares our commitment in championing the rights of victims of stalking. You will have a track-record of being a high-achiever; driving excellence; and making things happen. You have excellent communication and listening skills, are resilient and feel confident supporting people by telephone. You are keen to bring your ideas and enthusiasm in supporting the continuous development and expansion of AAS. You have a track record of embracing equality, diversity and inclusion.

This is a part-time post (17.5 hours per week delivered across 5 working days) and fixed-term post, funded till the end of June 2025. The post may develop and be extended, subject to securing continued recurring funding and satisfactory delivery of the Key Result Areas below. Salary £21000 per annum full-time, pro-rata part-time post.

Application notes

Please contact for the application for the Information Pack and Application Form. For informal discussions prior to application, please contact Ann Moulds, AAS Founder and CE, .

Closing date for applications is Wednesday 10 August 2022

Application is by both the completed AAS Application Form and a covering letter/statement on how the applicant’s experience and expertise match the role and person requirements.

Interviews will be held on Friday 19 August 2022 in AAS Office, Ayr