The Citizens Advice network in Scotland is the largest independent advice service in the country.
Citizens Advice Scotland (CAS) is the charity within this network which acts as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau organisations across Scotland, all operating as independent charities in their own right.
One of CAS’s main roles is to provide support and expertise to the individual bureau in a range of areas such as advisor training, governance, campaigns, as well as providing services across Technology, Digital and HR.
With an experienced Senior Leadership Team in place, the opportunity has arisen to appoint an experienced Head of Technology and Digital, to be based in Edinburgh or Glasgow and report to the Deputy CEO and the Digital Committee of our Board. Technology and Digital underpins all aspects of CAS Service Delivery and there has been significant investment in this area in recent years. The Head of Technology and Digital will be instrumental in driving the ambitious Digital Strategy of the organisation, helping to position CAS as a Digital Leader in the Third Sector in Scotland.
This is an extremely broad role, covering all aspects of infrastructure, hardware, software, digital services and cyber security across the network. Leading a team of twelve staff, the Head of Technology and Digital will be responsible for identifying and developing technology and digital solutions, product development and procurement in order to future-proof the organisation and advising Trustees on strategy and governance matters.
Key responsibilities include:
Candidates will be able to demonstrate a strong track record in leading Technology teams and driving Digital Transformation, within small to medium sized but complex organisations. We welcome applications from all sectors. Candidates should be technically excellent, with very strong influencing, stakeholder management and communication skills.
Please send CV, with full remuneration details, to Graham Burns at cv@fwbparkbrown.com
For a confidential conversation, please call Graham on 07738 182813.