We have a fantastic opportunity to join the Trauma Support Team with Health in Mind. Health in Mind is a leader within Scotland offering support and counselling for survivors of childhood trauma. Our Trauma Support Services support survivors of abuse in a variety of ways to support people to live the life they want to live. Our approach is values based and works alongside people, drawing on their personal strengths.

We are seeking an experienced support and development worker to provide emotional and practical support to people who are adult survivors of childhood sexual abuse, or as adults have experienced sexual assault, rape or domestic violence.

The successful applicant will work with people on an individual basis with both practical and emotional support, within our Short-Term Trauma Support Service. You will support people with the impact of their trauma, to improve their mental health and wellbeing, and to develop coping strategies.

If you’re interested in this opportunity, we’d love to hear from you!

About the role

We are seeking to appoint a highly motivated individual to join our Distress Brief Intervention team. Someone who has a good understanding of compassionate, person-centered, recovery-focused support work, and who has experience of leading a team and of working autonomously. This position will be office based, working in a fast paced environment where your experience of being able to multi-task will be called on daily. Educated to SVQ3 level or equivalent in Social Services or Health Care or relevant appropriate experience. If the post holder does not have this qualification they will be required to work towards it during their employment. Duties will include running of the day to day service, supervising the staff team, sharing your knowledge and supporting the Project Manager by leading, training and developing the team., You will be sharing good practice and developing joint protocols and processes.

If you are passionate about enabling Change Mental Health to deliver a valuable service to the Scottish community and feel your profile matches this role’s criteria, then we want to hear from you!

Training in Level 2 Distress Brief Intervention, specific to the post, will be provided.

The post holders will be required to join the PVG Scheme or update their membership record for regulated work with protected adults and costs are met by the employer.

About Distress Brief Intervention

Change Mental Health is the lead partner in the Highlands for the Scottish Government’s Distress Brief Intervention project (DBI). The DBI is a Scotland-wide project, delivering a ground-breaking approach to address the emotional and psychological pain experienced by people in distress.

Working in partnership with frontline services, including Police, Ambulance service, Primary Care and mental health teams, the project provides rapid referral to focused, short-term support, with the option of onward referral to longer-term support if required. As a DBI Team Leader, you will join this major, high profile Scottish Government project in a key role.

For further information about DBI and our involvement in the project, visit DBI.scot.

Benefits

• Professional development including funded opportunities.

• A generous 37 days’ holiday.

• A 35-hour working week, enhanced sick pay & season ticket loan.

• A great work life balance with flexible and blended working environment.

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.

• Enhanced sick pay and leave entitlements

• Paid Mental Wellbeing Days

• Cycle to Work Scheme

• Blue Light discount card

We have a fantastic opportunity to join the Engagement and Income Generation Team at Health in Mind.

People tell us what we do is special and unique – it’s the Health in Mind way. We’re looking for someone who can excite and motivate people about our work in mental health as well as increase participation and corporate engagement in our events, external training, and fundraising activities across Scotland.

If you enjoy building corporate relationships and networks, this could be the role for you!

We look for a range of experience, skills and knowledge. The most important aspect for us is values fit. You can find out more about us and the team in the role profile.

If you feel a connection with our approach and values, we'd love to hear from you even if you don't have all the required experience, skills and knowledge. We can help you develop those.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

Change Mental Health is determined to be the leading source of information, advice and guidance on Mental Health and Mental Illness in Scotland. We want to make sure that everyone has the information and advice they need to make the right decisions for themselves and their families.

About the role:

The Welfare Rights Adviser is a specialist role, providing one to one support to clients, managing a case load and structured face to face appointments. This role is based at the Stafford Centre in Edinburgh, and in this Thrive funded post you will support people experiencing or impacted by mental illness, providing specialist advice, advocacy and representation. Assisting to maximise client’s disposable income by ensuring they receive all appropriate benefits and services, liaising with statutory bodies when required.

You will adhere to rigorous guidelines and regulations ensuring that people receive the highest quality service possible and are committed to working to Type 3 SNSIAP.

The Welfare Rights Adviser will work with a degree of autonomy and is a team player and will play a role in developing and promoting the service. The role supports the relevant Service Managers to meet national and funder criteria, contributing to analysis, reviews and consultations to gather evidence and highlight the issues that our client base face.

Key Responsibilities:

· I work closely with Service Managers at the Stafford Centre and at the Advice and Support Service to achieve strategic and operational outcomes

· I assess service user needs and entitlements and provide specialist help and support to maximise income through claiming welfare benefits and accessing grants

· I represent at tribunals as and when required

· I liaise with a range of specialist agencies to achieve the best outcomes for service users

· I set up appointments and case records and signpost and refer to other services as needed

· I maintain high quality case recording adhering to SNSIAP

· I maintain accurate and confidential records and report on outcomes following regulations and quality standards

· I review client support needs to ensure that wider health and wellbeing outcomes are being achieved

· I gather and help to collate statistics to build an evidence base for policy development and influence

· I will meet targets set by my line manager/ Change Mental Health

· My focus is ensuring continuity of service within the context of Change Mental Health values and strategic outcomes

· I ensure that careful and ongoing review systems are in place and maintained

· I build positive working relationships with local partners to better support our service users and to promote the work of Change Mental Health

· I contribute to Research and Development at a local level in support of National objectives to promote service improvements

· I ensure that all Health and Safety responsibilities within practice settings are fulfilled

Essential Criteria:

· I have experience working in mental health and advice settings

· I hold a recognised professional money/welfare advice training or qualification such as Wiser Adviser or CPAG

· I have experience of providing welfare advice directly to clients in a face-to-face setting

· I work well in a team setting but can also work autonomously

· I rigorously maintain a client centred approach

· I work in a timely and conscientious manner

· My value base is consistent with the aims and objectives of Change Mental Health

· I apply an analytical approach to problems in order to find solutions

· I am competent in planning and reviewing development plans and taking appropriate action if needed

· My IT skills are of a high standard and I have experience of working with electronic case management systems (such as Advice Pro or CASTLE)

· I recognise the importance of professional support and supervision and fully take part in the processes that Change Mental Health establish

· I am keen to develop my knowledge and skills and attend training as required

Desirable Criteria:

· I have a sound knowledge of Health and Social care policy in Scotland and can apply this to my role

· I have a sound theory base of social care interventions including risk assessment

Benefits

Professional development including funded opportunities.

A generous 37 days’ holiday.

A 35-hour working week & access to a season ticket loan.

A great work life balance with flexible and blended working environment.

24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.

Enhanced sick pay and leave entitlements

Paid Mental Wellbeing Days

Cycle to Work Scheme

Blue Light discount card