Join us as an Operations Manager in East Dunbartonshire.

Our team in East Dunbartonshire is recruiting for an Operations Manager, to join them in providing high quality recovery care to a diverse service user group. If you are a dynamic leader, who can inspire others to make a difference for their clients using a compassionate and collaborative approach, we want to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us here.

Job Description

We are looking for a driven, dynamic & compassionate individual to lead our East Dunbartonshire Young People & Family Service. Our service provides free, confidential support to Young People and Families who are affected by their own or a loved ones substance use. We deliver a wide range of interventions including one to one support sessions, structured group-work, wellbeing activities. We can also provide in-house Cognitive Behavioural Therapy.

You will strive to work collaboratively with partners and local communities, ensuring that we are as accessible as possible and that we deliver trauma informed support with the principles of a Recovery Oriented System of Care at the heart of all that we do. You will lead your team, providing development and clear direction aligned with the organisational aims and be a strong advocate for WithYou externally, maintaining and building our profile as you go. An SVQ Level 4 in Social Services and Health care & driving licence would be desirable for this post.

This is a permanent, full-time role working 37.5 hours per week between Monday - Friday 9am to 5pm, with some evening and weekend flexibility as required. The salary for this position is £29,272.60 per annum.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

The most important thing you can bring to this role is clear and inspirational leadership. We’re open to discussions with candidates working in leadership roles outside of the drug and alcohol arena - for example, in mental health or housing. We’re most interested in your ability to demonstrate motivational leadership skills, with the drive to promote staff development and retention. You’ll have the support of a Head of Service Delivery and a wider team of experienced and dedicated stakeholders across the organisation.

If you have experience managing comparable services, as either an established manager or in a team leader or similar capacity and you are looking for the next step up in your career, we would welcome your application.

You should have:

• Experience in drug and alcohol support services, or in an equivalent social care setting
• A proven track record of managing and supervising others
• Experience working with vulnerable people (Young People and Adults)
• SVQ Level 4 in Social Services and Health care (or be willing to complete this)
• Experience of partnership working and within multidisciplinary teams
• Experience of working within community based services
• Ability to develop and lead a cohesive team
• Strong interpersonal skills and ability to quickly establish credibility and/or make a positive impact
• Strong communication skills, both verbal and written

About Us

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

All Roads Lead to Whithorn SCIO is seeking an experienced, motivated Charity Manager to lead the next stage of growth for our newly refurbished community hall, gym, luxury bunkhouse and small portfolio of social housing. This is a rare opportunity to shape a high-quality rural community hub and asset that creates new opportunities for Whithorn and the wider Machars.

The trustees are determined to appoint the right person and can offer flexibility in how the role is structured for a candidate with the skills and track record we need. We will also consider an interim Charity Manager arrangement for the right person. Hybrid working (part hall-based, part home-based) is possible, and for candidates from further afield we can offer overnight accommodation in our on-site bunkhouse as part of the package.

About the role

The Charity Manager will have overall responsibility for strategic, financial and operational management across:

• Whithorn’s community hall and activity space
• The on-site gym
• The luxury bunkhouse
• A small number of social housing properties
• Wider community projects and development activity

Key responsibilities include:

• Strategic leadership – Working with trustees to develop, implement and review the charity’s strategy, turning ideas into deliverable plans and projects.
• Funding and opportunity sourcing – Identifying opportunities, leading high-quality grant applications, developing relationships with funders and partners, and building new income streams linked to the hall, gym, bunkhouse and housing. Proven experience in grant and opportunity sourcing is essential.
• Financial oversight – Working with our external bookkeeper to review reports, approve payments, monitor budgets and cashflow, lead annual budgeting and provide clear financial updates to the Board. Oversight of VAT, HMRC and payroll through external providers.
• Governance and compliance – Ensuring policies and procedures (health & safety, safeguarding, GDPR, insurance, housing compliance) are up to date and followed.
• People and operations – Line-managing the Facilities, Gym & Bunkhouse Coordinator and a casual Community & Hospitality Support Worker, supporting volunteers and ensuring smooth day-to-day operations across all sites.
• External relations – Acting as an ambassador for the charity with community members, partners, funders and visitors; promoting the facilities and the Whithorn area as a destination.

About you

You will bring:

• Proven experience in charity, community or social enterprise management.
• A strong track record of successful grant and opportunity sourcing (must-have).
• Confidence with budgets and financial information, and experience working with finance/admin support.
• Good understanding of governance, health & safety, safeguarding and GDPR.
• Experience line-managing staff and/or volunteers.
• Strong communication and relationship-building skills, with a hands-on, problem-solving approach.

Experience in housing management, community facilities, tourism, accommodation or rural regeneration would be an advantage but is not essential.

Working arrangements

We are committed to getting the right person in post and can offer:

• Hybrid working (hall-based and home-based) by agreement.
• Consideration of an interim Charity Manager arrangement for suitably skilled candidates.
• Overnight bunkhouse accommodation for candidates travelling from further afield where needed.

Whithorn is a beautiful rural area with rich heritage, stunning landscapes and a growing reputation for cycling, walking and cultural tourism. This role is ideal for someone who wants to make a tangible difference by turning a high-quality physical resource into a vibrant, sustainable hub of community life and opportunity.

Glasgow East End Community Carers are looking for an experienced person to lead on our work with parent/carers and our Autism Family Support programme.

We have a large group of parent/carers who have children with autism, and they come looking for advice, information and support as they deal with the challenges of supporting their child/ren with autism.

We provide a programme of supports which include:

Play Sense – a weekly pre-school age play group

Family Activity Programme – a range of events, outings, day-trips, sports etc for children with autism and their parents.

Autism Training – a programme of training sessions which covers a wide range of topics relating to autism, ADHD etc.

Autism Helpline – a schedule of 30 min conversations with an Autism specialist for personalised advice and support.

Autism Peer Support group – a monthly group to allow parent/carers to meet and chat and support each other.

Autism Family WhatsApp group/PlaySense WhatsApp group – where parent/carers can encourage and support each other and keep in touch with the centre.

This role would be to lead on the delivery of this programme with the support of two support workers and our child-care workers.

The Lead role is responsible to the Carers Hub Manager, and the role is based at our Carers Hub at 26 Penston Road, Glasgow G33 4AG.

If you are passionate about helping families with autistic children so they can all flourish we would like to hear from you.

Elpis Trust delivers a person centred housing support service to 19 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high-quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 10 in scatter flats (to include mother & baby flats) in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme.
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.
• Be registered with SSSC or apply for registration within three months of start date.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved.