Customer Service Advisor
- Part time
- £20,453 – £25,566 pro-rata
- Edinburgh, Bellshill, Inverness or Irvine
- Closing 25th March 2022
- Advertised from 8th March 2022
- (17.5 hours per week) - Monday to Friday. Permanent. The salary for this post is £10,374 to £12,968 per annum. Maximum entry point is £11,412 per annum dependent on qualifications and experience. (Please note all salaries are currently under review and may be subject to change).
Role
We are looking for an experienced individual to fill an exciting role within our Cairn Connect Team.
Cairn Housing Association requires a Customer Service Advisor to be the first point of contact for all enquiries, using different communication channels and to provide an excellent and consistent service to all internal and external customers.
The successful applicant will have experience of providing excellent front-line customer services within a contact centre environment or similar role. Due to Cairn moving towards a more digital approach and the nature of the role you need to be experienced and confident in the use of all Microsoft packages and the use of digital services – web chat, email and messenger. The use of different internal systems are required daily. You must also be confident in the ability to multi-task, be able to demonstrate a high level of time management skills, with a proven ability to work well under pressure.
Application notes
Closing date: March 25, 2022 12:00 pm
A Basic Disclosure Scotland Scheme check is also required for this post.
We currently follow all Covid-19 working practice guidance and as such, you will be required to work from home.
Paisley Housing Association is launching an exciting pilot project within our Estates Team, and we’re looking for enthusiastic individuals to join us.
We have two unique opportunities to be part of a team that’s shaping the future of our organisation and helping us as part of our plans to grow our Estates Team.
As an Estates Team Operative, you’ll play a vital role in preparing our void properties for letting and keeping our estates safe, welcoming, and well maintained. You’ll be hands on, working alongside a supportive team, and your contribution will directly impact the success of this pilot and the future expansion of our Estates Service.
What you’ll bring:
- Energy, motivation, and a practical approach to problem solving
- A commitment to high standards and pride in your work
- Team spirit and flexibility to support a developing service
What we offer:
- The chance to be part of a new pilot project with real potential to grow into a permanent role
- A supportive environment where your work makes a visible difference
- Training
- Opportunities to develop your skills as our Estates Team expands
- A generous benefits package which includes 25 days annual leave & 15 public holidays
- A Pension Scheme
- Employers in Voluntary Housing (EVH) Conditions of Service apply to this post
Cloch’s vision is to deliver services which exceed expectations. The role of Director of Assets is integral to not only leading the property and assets services of the Association, but the overall strategic direction of Cloch. Your key responsibilities will include:
- Leadership and Strategic Direction: taking a lead role across all matters of asset management and working collaboratively with the Leadership Team.
- Asset Management: responsibility to manage, coordinate and deliver a customer focussed repairs and maintenance service to ensure that key targets are achieved, that the repair’s function operates within budget and that a quality service is delivered to customers.
- Performance: monitoring the performance outcomes of the team whilst producing reports for Board and contributing to overall performance.
- Continuous Improvement: ensuring the team are empowered and equipped to deliver and challenge the status quo to develop innovative solutions.
This is a permanent, full-time role (35 hours/week) with a competitive salary of £71,666 - £75,018 (SM12-SM14). Based at our Greenock office with hybrid flexibility, plus generous perks like 8 weeks' annual leave (29 days + 11 public holidays), health cash plan and more.
Working at Cloch
It is an exciting and pivotal time to be joining Cloch Housing Association as we step into a new era of growth and opportunity. With a refreshed business plan due to launch in 2026/27, we are shaping a bold future that will ensure we continue to deliver high-quality homes, strengthen communities, and respond to the evolving challenges of our sector. Innovation, collaboration and strong leadership will be central to our success as we build on our proud history while embracing fresh ways of thinking.
Guided by our values – Be Better, Be Kind, Be Responsible, Be Positive – we foster an environment where people thrive, ideas are welcomed, and decisions are made collectively. Our culture is one of openness and trust, where our people, tenants and partners have a voice and play a vital role in shaping what we do. We want our people not only to contribute but also to grow, develop and feel empowered to make a difference.
At Cloch, we are proud of the passion, inclusivity and transparency that define how we work. Together, we are committed to building stronger communities, tackling sector-wide challenges head-on, and ensuring that every decision reflects our mission to exceed customer expectations.
How to Fit at Cloch
We believe in a “can do” and reflective approach to life and learning. Change is welcomed here as we continually explore new ways of working and challenge existing processes to enhance how we do things.
Fit is important to us, and we know this will be important to you, so we would love to hear from you if you are someone who:
- Shares our values
- Likes to be hands-on in their approach
- Is open and honest in their communication style
- Encourages others in their development and decision-making
- Holds an overall positive outlook and inspires others through this
Fundraising Officer
- Part time
- £24,785 pro-rata
- On site: Edinburgh or Highlands
- Closing 19th January 2026
We are recruiting a Fundraising Officer to join Held In Our Hearts, where you will play a vital role in helping to raise funds
that directly support families impacted by pregnancy, baby and infant loss.
This is a meaningful and varied role focused on building strong relationships with local communities, individuals, volunteers, and grassroots groups across Scotland. You will support colleagues to develop creative, accessible, and engaging fundraising activities that empower supporters and ensure sustainable income for our services.
We are seeking someone with warmth, empathy, initiative, and energy – someone who thrives on connecting with people, meeting targets, and inspiring communities to make a difference. This is a unique opportunity to be the local face of our work, fostering support and compassion in every interaction.
This role requires travel across Scotland to attend events and engagement opportunities, this will also result in some weekend and evening work, for which time off in lieu will be given.
Finance & Administration Officer
- Part time
- £26,500 pro-rata
- Hybrid: Edinburgh
- Closing 15th December 2025
Hearts & Minds is a Scottish charity bringing joy and emotional support to children in hospital, children with additional support needs, and adults living with dementia through our Clowndoctors and Elderflowers programmes.
We’re seeking a skilled Finance & Administration Officer to help manage our day-to-day finance and office systems. You’ll handle bookkeeping in Xero, support the CEO and accountant with reporting, and maintain systems across Microsoft 365, Teams and Beacon.
This is a varied, hands-on role for someone highly organised, practical and detail-focused.
PVG check required.
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