An exciting opportunity has arisen for a motivated, compassionate, and experienced leader to join our team as a Deputy Service Manager at Streets Ahead – Hawick Services.

If you're passionate about person-centred care, thrive in a varied role where no two days are the same, and enjoy supporting teams to provide high-quality care to individuals with Learning Disabilities, we’d love to hear from you!

About the Role

You will bring strong organisational skills and experience in leading staff teams across multiple sites and within the community in Hawick. Working closely with the management team across both our West and East services, you will take the lead on key areas including:

• Quality assurance
• Care planning
• Risk management
• Change management & continuous improvement

You’ll inspire, motivate, and support your team to embrace new ways of working and implement improvements identified through our quality assurance programme.

Work–Life Balance

At Streets Ahead, we truly value the wellbeing of our staff. We want you to enjoy a positive work–life balance, which is why we offer:

• Hybrid working options
• Flexible working days and times to suit your lifestyle while meeting service needs

Key Benefits

Joining Streets Ahead means access to a generous range of rewards and opportunities:

• Hybrid Working Policy
• Company pension scheme with 6% employer contributions
• Pay review on completion of the probationary period
• 30 days annual leave
• Free PVG registration
• Company sick pay scheme
• Long service awards
• Opportunity to gain SVQ Level 4 in Health & Social Care and Care Service Leadership & Management, plus further development opportunities
• Free access to wellbeing, health, counselling & legal support for you and dependants under 18
• Death in service scheme
• Bike to Work scheme
• Shopping & services discounts
• Workplace wellbeing app

About Us

The Elsie Normington Foundation (ENF) is a Highland-based charity supporting children and young people with disabilities and complex needs. Our Haven Centre in Smithton is home to the Haven Café, a welcoming community café open to the public and centre users. All profits from the café directly support ENF’s charitable work across the Highlands.

The café also provides supported training and work experience opportunities for young adults with additional support needs, helping them build confidence, skills, and independence in a safe, inclusive environment.

The Role

We are seeking an experienced, compassionate, and organised Café Manager to lead the day-to-day operation of the Haven Café. Reporting directly to the CEO, you will be responsible for delivering excellent hospitality while supporting and developing a team of volunteers, including young adults with learning disabilities and additional support needs.

This role suits someone who thrives in a community-focused setting and wants to combine strong café management skills with genuine social impact.

Key Responsibilities

• Manage the daily operation of the café, including opening and closing procedures
• Deliver excellent customer service and maintain a welcoming, inclusive atmosphere
• Supervise, mentor, and train café volunteers, adapting tasks to individual abilities
• Ensure full compliance with Food Safety, Environmental Health, Health & Safety, COSHH, and safeguarding requirements
• Operate barista equipment and oversee food preparation where required
• Develop and maintain menus, including allergen and dietary information
• Manage stock control, supplier relationships, orders, and deliveries
• Use the EPOS system, complete financial reconciliation, and maintain accurate records
• Oversee cleaning schedules, risk assessments, and quality assurance processes
• Promote the café locally and support social media activity
• Work with senior management and trustees to improve profitability and explore growth opportunities such as external catering

Essential Criteria

• Proven experience in a café or hospitality management role
• Strong knowledge of Food Safety, Health & Safety, and Environmental Health legislation
• Experience supervising, mentoring, or supporting young people with learning disabilities or additional support needs
• Barista experience and confidence using coffee machines
• Experience using EPOS systems and handling cash reconciliation
• Strong organisational and communication skills
• Ability to manage stock, suppliers, and equipment effectively
• A patient, empathetic approach with the ability to adapt training to individual needs

Desirable Criteria

• Experience working with young people with disabilities or complex needs
• Menu planning and external catering experience
• Budgeting, business development, or income generation experience
• Marketing or social media promotion experience
• Experience delivering hospitality training or vocational qualifications

Why Join Us?

• A rewarding role combining hospitality with social impact
• The opportunity to make a meaningful difference in the lives of young people
• Supportive leadership and a values-driven organisation
• Competitive salary and permanent contract

We are currently recruiting Project Workers to work within our Edinburgh services. You will be joining our dedicated team supporting adults with learning disabilities and autism to reach their individual goals and ambitions.

Rate:£12.60 per hour

Working Hours: 10:00 – 16:00, Monday – Friday, with full time hours at 30 per week

Contract Type:Permanent, Full Time & Part Time: we’d love to hear from all applicants interested in part time or full time work, however we won’t be able to consider applicants looking to work less than 2 days per week.

Holiday:30 days pro rata, enhanced at 3 years’ service by an additional day (pro rata) per year thereafter, up to a maximum of 5 days. Upmo regularly closes during the Christmas/New Year period.

About the role

As a Project Worker, you will be part of an enthusiastic and creative team who provide daily support to adults with learning disabilities and autism as they participate in workshop activities of their choosing within our site-based services, and café sites.

This role includes supporting students on a 1:1 basis, facilitating workshops, and supporting people with personal care tasks throughout the day such as assistance with eating and drinking, toileting needs, and other private hygiene needs.

For this vacancy, we are particularly interested in hearing from individuals with musical and performance skills, but will consider those with all round skills for our services, which run varied workshops throughout the week which involve the following areas: art & crafts, IT, music, drama, dance, cooking, gardening, and outdoor activities.

While previous experience in care or support is highly advantageous, it is not required as we provide full training and ongoing support to our staff team.

Are you looking to use your HR skills in a rewarding, thriving social care charity?

Capability Scotland delivers exemplary care, support, and education for disabled children and adults across Scotland. We were founded in 1946 and have always strived to be a major ally in supporting disabled people to have full equality of opportunity and participation as citizens of Scotland. Our vision is of an inclusive Scotland where everyone has the opportunity to have their voice heard, contribute to society and fulfil their potential.

As an experienced HR Business Partner, you’ll be joining an established HR team; reporting directly to the Head of People and working closely with two other Business Partners.

We encourage a work/life balance, so we’re open to discussing start and finish times that work around your life. You need to be within commutable distance of our Edinburgh office (EH12) as we work 50% of our time in the office and 50% from home. You should also be able to regularly travel to visit the managers you are partnered with across Scotland.

This is a challenging and fast paced role, with heavy involvement in case management. On top of a great salary, excellent pension, and market-leading annual leave, we can offer you a real sense of job satisfaction. You will be using your knowledge and experience to support the people who support our customers to live their best lives. You will gain invaluable experience and work in a supportive team environment.

Job Purpose

To provide operational and project HR advice and support to managers and staff ensuring employment issues are handled in accordance with legislative and organisational requirements and meets or exceeds good practice.

Required Skills/Experience

• 5+ years’ experience in a similar role.
• CIPD Level 5 or equivalent.
• Experience in a range of employee relations issues, including high-volume complex case management such as attendance, conduct, capability, and grievance. You will be juggling multiple cases at any given time, so you need to thrive while working under pressure.
• The ability to champion best practise, deliver change and continuously improve our processes.
• Up to date knowledge of employment law.
• An ability to demonstrate a commitment to our five values: being "Kind, Inclusive, Open & Honest, Aspirational & Creative"
• High level of self-motivation, able to meet several deadlines.
• Excellent organisational & communication skills with great attention to detail.
• Skilled in the use of all Microsoft Office products and able to learn new systems quickly.
• Ability to work flexibly on your own initiative and as part of a team.
• High levels of customer service and attention to detail.

Desired Skills/Experience

• Knowledge of the social care sector.
• Understanding of HR systems, ideally iTrent.
• Able to start with us quickly.

Working with Capability Scotland brings you lots of benefits:

• £36,925.00 per year and a 37-hour working week.
• 37 days’ annual leave.
• Up to 13% pension (8% employer contribution)
• Up to 3x annual salary Death in Service benefit.
• Enhanced sickness and family leave payments.
• Free disclosure checks throughout your career.
• Cycle to Work Scheme.
• Shopping discounts through the Perks At Work scheme.
• Free 24/7 employee assistance programme.