Main purpose of role
To assist clients to identify areas of additional support to improve their Financial Wellbeing and to put in place an achievable plan which builds future resilience Background The role of Bridge Support Lead is an important part of our work with Financial Wellbeing clients.
This is a developing role, but one that is based on tapered support for people who are going through financial difficulties.
Main responsibilities
● Work in conjunction with the money advice team to provide added support for the client as they bring stability to their financial situation.
● Develop a realistic ‘hope plan’ with the client focusing on resilience building.
● Provide advocacy, negotiations and support for clients.
● Maintain full and accurate client case records on our cloud software, catalyst
● Build upon and lead our support work with a particular focus on food security and affordable meal preparation
● Work with the Financial Wellbeing Coordinator to support & manage the Bridge Support Adviser Team
● Attend appropriate training courses and keep up to date with relevant legislation, policies and share with the team
● Attend appropriate networking events and meetings
● Influence and help grow this key role as the service develops.
General
● Work within the ethos and culture of the Bridge Community Project
● Work within the boundaries of confidentiality as stipulated within the Bridge Community Project policy.
● Attend regular Financial Wellbeing Team meetings as required by the Financial Wellbeing Coordinator.
● Required to observe all Health & Safety regulations and report all safety/hazards to Bridge Community Projects management group.
● Undertake any other duties as deemed necessary. Job Specification Essential Must have a current, clean UK driving license and access to a vehicle
● Excellent time management and organisational skills and be able to prioritise work flow
● Excellent interpersonal and communications skills, with the ability to relate to and work in a non-judgemental confident and sensitive manner with vulnerable clients and volunteers
Desirable
● Competent IT skills
● Ability to be self-motivated and to work to a high standard
● Ability to demonstrate a sincere commitment to the vision and values of the Bridge Community Project
To apply please supply an up to date CV and also a covering letter explaining why you think you have the experience and skills to fulfil the role as outlined within the job description.
Please return completed applications to lesley@bridgecommunityproject.org.uk before the closing date. Appointment will be subject to satisfactory references. Please contact Lesley Balaj, Financial Wellbeing Coordinator, for more details on 01506 238980.