This vacancy has now closed

Business Support Assistant

  • Part time
  • £17,795 – £21,160 pro-rata
  • Edinburgh
  • Closing 11th February 2022


  • Advertised from 4th February 2022
  • Salary dependent on experience. 21 hours per week.

Role

The vacancy

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove to yourself that you’re ready for anything nothing can hold you back.

Do you want to be part of that?

The role:

We are looking for a Business Support Assistant to help with the smooth running of the DofE’s operations in Scotland, by providing a high level of administrative and customer support to all our stakeholders.

You will be the first point of contact for general enquiries by telephone and email and will be expected to provide advice and support on all aspects of the Award.

In addition, you will be responsible for the communication activities for the Scotland region, including creating social media content, maintaining the webpage, and gathering case studies.

You will also support with a variety of administrative tasks including helping with presentations and supporting the rest of the Business Support team, as well as the wider Scotland team, where required.

This is an office-based role; as a regional office, we don’t work directly with young people undertaking their DofE programme.

What we are looking for:

• Experience of delivering good customer service.

• Experience or ability to work well in a team and with internal stakeholders at all levels.

• Experience of using ICT applications (e.g. Microsoft Word, Excel, Teams).

• Good organisation and time management skills.

• Good written and verbal communication skills.

• Self-motivated.

• Attention to detail.

• An ability to spot opportunities to improve efficiency.

Successful applicants will be required to undergo a basic criminal record check (e.g. DBS/PVG or similar).

Application notes

If you think you have the desired skills and experience, then please apply online by clicking here As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us by email recruitment@dofe.org

Closing Date: Friday 11th February 2022 at 12 noon

Interviews: Either Friday 18th or Tuesday 22nd February 2022

About DofE

Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.

The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.

Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so. To find out more visit DofE.org/about.

Diversity, equality & inclusion

The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.

We recruit, develop, promote and value people without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.

While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds