Our team in Galashiels is recruiting for an Access and Engagement Worker to join them in providing high quality recovery care to a diverse client group. This role will focus on access and engagement for people coming into the service. If you are an enthusiastic and creative individual and are passionate about changing people’s lives for the better, we’d love to hear from you.

This is a part time role, working 20 hours per week from Monday to Thursday.

Our Access and Engagement Workers act as a first point of contact for our clients, to ensure that they are able to access appropriate services and treatment efficiently and promptly. You will work as part of a dedicated service team and work in close partnership with other health care professionals, partner agencies, service commissioners and clinical/mental health teams to ensure that those accessing our services receive prompt advice and treatment. You’ll be joining a team with clients at the forefront of everything they do, with the core aim of improving access to appropriate services for those who are needing our support.

This is an integral role for With You - as a frontline worker, you will deliver continuity of care through effective partnership working and a commitment to provide high levels of support. You will help to maintain an effective information service for clients, connecting quickly with the people we support and treating them respectfully and with dignity.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

As part of our commitment to the Armed Forces Covenant, we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role.

With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

REQUIRED SKILLS

You will be a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. We’re looking for demonstrable experience working within the health, social care, criminal justice or other specialist setting, ideally with those with substance misuse issues. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organised, with excellent communication skills and able to manage your time effectively, working as part of a team to ensure a high quality service is maintained. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach to our clients and key stakeholders.

A driving licence is required for this role.

A full job description and person specification is available on request.

ABOUT THE COMPANY

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

This is an exciting opportunity to become part of our growing Community Mental Health and Wellbeing Team within the Scottish Borders.

Funded by the Scottish Borders Council this post will work to promote and deliver a robust and dynamic mental health Peer Connecting Service within the Scottish Borders.

We are looking for an enthusiastic Support and Development Worker to join our Peer Connecting service. As a Support and Development Worker, you will work alongside the Community Mental Health and Wellbeing Manager and the Borders Team to promote and deliver our mental health Peer Connecting services across the Scottish Borders.

Peer Connecting Facilitate Peer matches for people who want to improve or manage their mental health and wellbeing through the opportunity to spend time with a Peer volunteer. Our Peer volunteers guide their matches through tools and techniques to help people to make the changes they want to make. Peer volunteers draw on their own experience and Health in Mind training to achieve this.

Your role will be to provide flexible support to both people accessing the service and our Peer volunteers, delivering a Peer to Peer service for adults who experience mental health difficulties. You will explore both 1:1 and group work and facilitate a robust training program and groups for volunteers and people you are working with.

You will maintain positive and effective working relationships with a range of stakeholders, key partners, and relevant professionals.

If you have experience of supporting people to improve their mental health and wellbeing, or personal experience of self-managing your own mental health, we’d love to hear from you!

This is a community outreach post and travel is required across the Scottish Borders as part of the role. A good understanding of the locality and community is desirable.

Flexibility in working hours will also be expected to meet the needs of people we work with.

Our team in Galashiels is seeking an experienced Administrator, to provide a comprehensive and efficient administrative and support function to the wider team. Do you pride yourself on great organisation skills, with an eye for detail and a methodical ‘can do’ attitude? If yes, then we would love to hear from you.

This is a part time role, working 10 hours per week across Tuesday and Thursday.

With You is all about working with our clients to find the right path for them to get back to where they want to be, and you will be joining an amazing team of people who go the extra mile to make that happen. Working within one of our services is always busy, sometimes challenging but always rewarding. We work collaboratively to provide the best support and treatment to anyone who needs it.

As part of this role, you will:

• Undertake planning and administrative duties to support the effective delivery of services
• Support the management team in maintaining high levels of data quality and information management
• Maintain and create recordkeeping systems as required
• Support the wider team to meet local health & safety requirements; - to include acting as a point of contact, to ensure the safety and security of staff and others is maintained at all times when allowing callers entry into the building
• Ensure that our reception area is effectively managed and clients are greeted in a professional and timely manner.

REQUIRED SKILLS

The ideal candidate will:

• Have a successful track record of providing an efficient and reliable administrative support
• Have knowledge and understanding of work based Health and Safety issues
• Have demonstrable experience of working in an office environment
• Have the ability to build effective relationships with a range of internal and external stakeholders
• Possess the ability to manage competing/ con?icting demands, under own initiative managing own workload
• Have the ability to work as part of a multidisciplinary team
• Possess excellent IT and minute taking skills

ABOUT THE COMPANY

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year.

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

BENEFITS

• Competitive salary
• 28 days annual leave, plus bank holidays
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo a PVG check.

RAMH are developing their Housing Support Services and are looking for innovative and enthusiastic Recovery Support Workers, to provide consistent support to our service users.

We provide support to individuals to maintain and develop their home and community life. Support is provided to individuals in their own home or 24 hour supported tenancies.

You must enjoy working with people and be committed to helping them achieve their personal outcomes. RAMH have an excellent reputation for delivering quality person centred services that focus on recovery outcomes.

You will need to be a good team worker with good written and verbal communication skills as you will be required to record the outcomes you achieve with individuals on a daily basis. Excellent flexibility in working hours is essential, as evening, weekends and sleepovers are required.

Regular training and development is available and the opportunity to contribute to a large motivated team.