Member Services Manager
- Full time
- £37,751 – £43,320
- Our offices are in Edinburgh, and we are moving to a hybrid working model that will include flexibility about candidate location and home working.
- Closing 29th December 2021
- Advertised from 3rd December 2021
- Full Time Permanent. Working Hours: 35 hour per week
Role
The Organisation
Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.
The Role
Scottish Women’s Aid is recruiting for the role of Member Services Manager, based in our Edinburgh office. Reporting to the CEO, the Member Services Manager is responsible for the management and development of Scottish Women’s Aid Member Services, supporting the strategic position, practice and service delivery of local Women’s Aid services.
What You’ll Do
As a member of the SWA Management Team, the Member Service Manager shares responsibility for development, planning and implementation of SWA’s strategy. The role holder will ensure that a strong and mutually supportive relationship is maintained across the network of local Women’s Aid services, informed and developed by members’ needs. You’ll also line manage the Members Service Team, supporting staff to deliver relevant projects internally and externally, support for provision of high-quality specialist services across the Women’s Aid network. You will facilitate a culture where communication, respect and staff wellbeing is at its core.
What We Need
The successful candidate will have knowledge and understanding of the policy and legislative context in which SWA operates, with a strong background in service development, delivery and review. It’s essential that you will have team management experience, with the ability to engage and motivate staff to deliver in line with organisational objectives.
We’re looking for someone who has
· Understanding of a gendered analysis of domestic abuse and the impact on women, children and young people
· The ability to positively influence others, internally and externally, to build effective relationships
· Effective planning, organisational and time management skills
· Experience of setting budgets and managing budgets including forecasting and monitoring
Application notes
Visit our website and download the application pack womensaid.scot/news/vacancies
Closing date for applications: Wednesday 29th December at 12 noon.
Interviews will be held on 12th January 2022.
Scottish Women’s Aid is committed to promoting equality and diversity. Applications are welcomed from all sections of the community. Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.
For any questions relating to the vacancy please contact carolyn.hughes@squarepeghr.co.uk Square Peg HR is our recruitment partner for this vacancy.
Scottish Women’s Aid is a company limited by guarantee, company no. SC128433,
and a charity registered with the Office of the Scottish Charity Regulator, charity no. SC001099.
Children, Young People and Family Support Worker
- Part time
- £26,563 – £29,652 pro-rata
- On site: Fife
- Closing 15th January 2026
Fife Women’s Aid are looking to recruit a part-time member of staff to provide advice, advocacy, support and services to children, young people and families who have experienced domestic abuse. Applicants should have experience of providing support in a relevant social care setting.
The successful applicants will have at least SVQ Level III or equivalent level of qualification in childcare or other relevant subject, or equivalent experience and willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work as part of a team as well as flexible hours to suit the needs of families. An ability to cover on-call is an advantage (additional payments are made for this role).
Please join us for an online session to find out more about FWA children, young people and family support services. This will be at 6.30pm on Monday 17th November 2025. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the post, please contact Gill Birtley, Team Manager, at gill.birtley@fifewomensaid.org.uk.
Children, Young People and Family Support Worker
- Full time
- £26,563 – £29,652
- On site: Fife
- Closing 15th January 2026
Fife Women’s Aid are looking to recruit a full-time member of staff to provide advice, advocacy, support and services to children, young people and families who have experienced domestic abuse. Applicants should have experience of providing support in a relevant social care setting.
The successful applicants will have at least SVQ Level III or equivalent level of qualification in childcare or other relevant subject, or equivalent experience and willingness to work towards a qualification.
The successful applicant will be able to demonstrate a high degree of motivation and have the ability to work as part of a team as well as flexible hours to suit the needs of families. An ability to cover on-call is an advantage (additional payments are made for this role).
Please join us for an online session to find out more about FWA children, young people and family support services. This will be at 6.30pm on Tuesday 6th January 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
If you would like further information about the posts, please contact Cheryl Horn, Team Manager, at cheryl.horn@fifewomensaid.org.uk
Women’s Support and Advocacy Worker with MARAC
- Full time
- £26,563 – £29,652
- On site: Fife
- Closing 15th January 2026
Fife Women’s Aid are looking for a full-time member of staff to join our existing MARAC team, working with women experiencing domestic abuse who are at high levels of risk.
If you want to help make a difference in the lives of women, children and young people with experience of domestic abuse, have direct experience of providing one to one person-centred support, an understanding of the causes and impacts of domestic abuse along with good interpersonal skills then you may be the person we are looking for.
Applicants will have at least 2 years’ experience of working in a support or advocacy role. The MARAC team is a small supportive team with a wealth of experience to share with new workers. Training will also be provided for the successful candidates.
The successful applicant(s) will have at least SVQ Level III or equivalent level of qualification in social care or other relevant subject, or equivalent experience and willingness to work towards a qualification.
Please join us for an online session to find out more about FWA MARAC service. This will be at 6.30pm on Monday 5th January 2026. Please confirm your attendance to info@fifewomensaid.org.uk and we will send you details of the zoom meeting. We hope to see you there.
Fife Women’s Aid is a feminist organisation and strives to be a supportive and empowering employer offering competitive terms and conditions.
Membership of Protection of Vulnerable Groups (PVG) Scheme is a requirement for this post.
Team Leader
- Full time
- £39,800
- On site: Based in Kilmarnock, providing services throughout East Ayrshire
- Closing 5th January 2026
East Ayrshire Women’s Aid support women, children and young people affected by domestic abuse. We are looking for a compassionate and motivated Team Leader to join our management team. You will lead and support a team of practitioners to deliver high quality, trauma informed services that are safe, effective and responsive to the needs of the women and children we work with.
You will be an experienced supervisor or line manager with a strong knowledge of safeguarding, risk assessment and trauma informed practice. You will have excellent communication and problem-solving skills and the ability to motivate others.
We offer flexible working hours (where appropriate), a 7% employers pension contribution and generous annual leave entitlement and learning and development opportunities.
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