Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Borders services. You’ll oversee our visiting service based in Galashiels, as well as our core and cluster services in Melrose, where people are supported in partnership with the NHS.

Carr Gomm is a leading social care and community development charity working across Scotland. Every week, thousands of people rely on our support to live independently, stay connected to their communities and make choices that matter to them.

Our values of Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion shape our work. Joining us means being part of an organisation where every voice matters.

Why This Role Matters

In this Monday-to-Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives.

You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners so they feel confident, supported and equipped in their work. You ensure support plans and risk assessments remain relevant and person-centred, and you keep day-to-day arrangements running smoothly so people receive consistent, high-quality support.

Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.

“They helped me through thick and thin. From when I came out of the hospital…they were there for me.” – James, Person Supported by Carr Gomm

Who We Are Looking For

We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem-solving. You’ll bring:

• Experience in adult social care: You should have an SVQ 4 in Health and Social care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings
• Leadership skills: You’re a supportive leader - approachable, adaptable, and able to empower your team, especially during times of change or challenge
• Problem-solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team
• Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC

Why Join Carr Gomm?

You’ll be part of a supportive and forward-thinking organisation that invests in its people. Staff have opportunities to shape how we work through specialist working groups and our Futures innovation programme, and we proudly hold the LGBT Charter for our commitment to inclusion.

You’ll also receive:

• 35 days holiday per year, increasing to 40 days with length of service
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling
• Free Blue Light Card (giving access to thousands of discounts and promotions)
• Membership of a credit union
• Cycle to work scheme; and more!

Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services. Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day

Why work with us?

At Care Support Scotland caring isn’t just a job — it’s who we are. Join our dedicated team and help transform lives while growing your own career.

• Pension contributions matched up to 6%

• Financial Flexibility – Access your wages as you earn them with our Earned Wage Access benefit.

• Employee Assistance Programme through HSF

• Contribution to HSF Health Plan – supporting your everyday health needs

• Generous annual leave – 33 days including public holidays, increasing with service

• Supportive absence policies to help when you need time off

• Death in Benefit Cover – 2x annual salary

• Support with funded qualifications

• Career development and progression opportunities

Who we are looking for?

Are you passionate about supporting people to overcome challenges, build stability, and move towards independent living? Do you have experience in social care and a commitment to equality and inclusion? If so, we want to hear from you.

We’re recruiting a Senior Support Worker to lead frontline delivery of personalised, high-quality, and compassionate support to individuals experiencing or at risk of homelessness. You’ll be part of a dedicated team delivering tenancy support, housing management assistance, and wellbeing services tailored to individual needs.

Eastfield is a high support needs service, supporting people with multiple and complex needs as such as substance use, mental health and physical health. This does not involve any personal care or administering any medication

Role and responsibilities

• Coordinate and deliver support plans addressing tenancy sustainment, substance use, mental health, housing needs, and personal development.

• Responsible for coordinating and maintaining staff rotas for their service.

• Work directly with individuals to help them achieve their goals, build life skills, and improve health and wellbeing.

• Act as a keyworker and oversee support delivery, ensuring accurate and professional records.

• Liaise with external partners, including housing teams, healthcare services, and advocacy groups.

• Provide leadership on shift and supervision to support workers in the absence of the Team Leader.

• Promote inclusion, empowerment, and trauma-informed practice in all areas of support.

Essential Skills and Attributes

• A recognised social care qualification at SCQF Level 6 or above.

• Experience working in adult social care, ideally in homelessness, housing support or mental health.

• Confident in report writing, support planning, and using digital systems.

• Understanding of SSSC codes of practice and Care Inspectorate standards.

• Strong values of compassion, dignity, and respect for all.

• Ability to read, speak and write in English at CEFR level B1 or higher.

• Commitment to the values and mission of Care Support Scotland, and to promoting equality, diversity and inclusion

Desired skills and attributes

• Previous social care practitioner (skilled worker) experience,

• Previous supervisory experience

• Previous specialist training experience directly related to the role.

Additional Notes

• Shift work, weekend work may be a requirement of this role.

• PVG scheme membership & SSSC registration are requirements of this post

• Please note, you will be asked to provide evidence of your eligibility to work in the UK.

• We reserve the right to bring the closing date forward if a suitable candidate is identified.

“They helped me through thick and thin. From when I came out of the hospital…they were there for me.” – James, Person Supported by Carr Gomm

Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Edinburgh and Lothians services for people living with enduring mental ill health in supported living environments.

Carr Gomm is a leading social care and community development charity working across Scotland. Every week, thousands of people rely on our support to live independently, stay connected to their communities and make choices that matter to them.

Our values of Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion shape our work. Joining us means being part of an organisation where every voice matters.

Why This Role Matters

In this Monday-to-Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives.

You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners, so they feel confident, supported and equipped in their work. You ensure support plans and risk assessments remain relevant and person-centred, and you keep day-to-day arrangements running smoothly so people receive consistent, high-quality support.

Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.

“I think Carr Gomm is very good at putting the needs of people at the forefront, and that’s what’s important.” Rab, Person Supported by Carr Gomm

Who We Are Looking For

We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem-solving. You’ll bring:

• Experience in adult social care: You should have an SVQ 4 in Health and Social care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings
• Leadership skills: You’re a supportive leader - approachable, adaptable, and able to empower your team, especially during times of change or challenge
• Problem-solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team
• Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC

Why Join Carr Gomm?

You’ll be part of a supportive and forward-thinking organisation that invests in its people. Staff have opportunities to shape how we work through specialist working groups and our Futures innovation programme, and we proudly hold the LGBT Charter for our commitment to inclusion.

You’ll also receive:

• 35 days holiday per year, increasing to 40 days with length of service
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling
• Free Blue Light Card (giving access to thousands of discounts and promotions)
• Membership of a credit union
• Cycle to work scheme; and more!

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

This role is an exciting opportunity for a passionate and committed youth worker to engage with children and young people within a school and church setting, providing spiritual, emotional, and social support. The successful candidate will play a key role in discipleship, community-building, and outreach, helping young people explore and develop their faith within the context of the Church of Scotland.

The successful candidate will be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).

It is essential you have the right to work in the UKbefore applying to work with us. You will be asked to provide proof of your eligibility to work and remain in the UK if you are invited to attend for an interview.