Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.

You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.

You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.

You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will includeevidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.

You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.

What you’ll have

The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.

You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.

Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.

The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)

This post requires a full driving licence and access to a car.

The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.

About us

Express Group Fife is a well-established mental health charity operating in Fife for almost fifty years. We provide group activities for people over 18 experiencing poor mental health. The aim of the groups is to promote positive mental wellbeing by providing a safe place for sharing experiences and peer support.

There are currently 12 groups across Fife each week, supporting about 150 individuals during the year. Every person’s story is unique, and everyone’s route home is different - it doesn’t matter what the situation is – we’re not here to judge, only to help.

About the role

This is an exciting opportunity to join experienced and dedicated team of staff and volunteers working together to make a difference to people’s lives and create real community impact.

As well as leading the team, the Service Manager will contribute to the ongoing development and growth of the charity, ensuring all services are delivered to a high standard.

Key responsibilities include:

• Operational management
• Staff and volunteer management
• Finance, fundraising and accountability
• Monitoring and evaluation
• Communication, marketing and promotion
• Proactive development of the service to meet the needs of service users in line with current mental health strategies in Fife

About you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to represent our organisation in a way that reflects our values and person-centred way of working.

You will be a strong leader who has gained experience in third sector not for profit organisation. You will have knowledge and understanding of the key issues facing those experiencing poor mental health in Scotland today. You will also have a working knowledge of current legislation, policies and strategies relating to the role.

Some of the criteria and qualities for this post include:

• Excellent leadership, communication, and interpersonal skills
• Demonstrable management experience
• Experience of, and success in, securing grant funding
• Ability to build relationships with a wide range of people
• Organised and proactive, creative, and solution-focused

Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Borders services. You’ll oversee our visiting service based in Galashiels, as well as our core and cluster services in Melrose, where people are supported in partnership with the NHS.

Carr Gomm is a leading social care and community development charity working across Scotland. Every week, thousands of people rely on our support to live independently, stay connected to their communities and make choices that matter to them.

Our values of Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion shape our work. Joining us means being part of an organisation where every voice matters.

Why This Role Matters

In this Monday-to-Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives.

You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners so they feel confident, supported and equipped in their work. You ensure support plans and risk assessments remain relevant and person-centred, and you keep day-to-day arrangements running smoothly so people receive consistent, high-quality support.

Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.

“They helped me through thick and thin. From when I came out of the hospital…they were there for me.” – James, Person Supported by Carr Gomm

Who We Are Looking For

We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem-solving. You’ll bring:

• Experience in adult social care: You should have an SVQ 4 in Health and Social care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings
• Leadership skills: You’re a supportive leader - approachable, adaptable, and able to empower your team, especially during times of change or challenge
• Problem-solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team
• Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC

Why Join Carr Gomm?

You’ll be part of a supportive and forward-thinking organisation that invests in its people. Staff have opportunities to shape how we work through specialist working groups and our Futures innovation programme, and we proudly hold the LGBT Charter for our commitment to inclusion.

You’ll also receive:

• 35 days holiday per year, increasing to 40 days with length of service
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling
• Free Blue Light Card (giving access to thousands of discounts and promotions)
• Membership of a credit union
• Cycle to work scheme; and more!

The Programme Lead for Scotland will be an entrepreneurial, driven and creative leader responsible for the development and delivery of key national programmes, ensuring that lived experience is at the heart. Working with the Director for Scotland and colleagues across Carers Trust, they will lead and line manage a small staff team to deliver ambitiously against programme objectives, creating a supportive team culture that promotes creativity, innovation and autonomy.

Experience

Leading the development of an ambitious and impact focused programme pipeline

Working within UK-wide or multi stakeholder structures maximising the benefit of a cross functional approach to programme development and delivery

Programme monitoring and evaluation with a strong focus on demonstrating impact and creating opportunities for learning and growth

Stewarding high-level relationships and the creation of new partnerships

Leading and managing high performing teams

If this sounds like you, download the recruitment pack below to find out more.

Equal Opportunities

As an equal opportunities' employer, Carers Trust is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Carers Trust.

Find out more about Working for Carers Trust