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Bike Medic Officer

  • Full time
  • £24,250
  • Based primarily at Falkirk Active Travel Hub, 203 High St, Falkirk FK1 1DU with travel across the Forth Valley area. Some working from home will be required.
  • Closing 1st September 2021


  • Advertised from 18th August 2021
  • 35 Hours per week

Role

Forth Environment Link (FEL) is a Scottish environmental charity leading the way on connecting people and place. FEL supports more day to day journeys on foot or by bike; encourages more local food to be grown and eaten in our communities; and helps increase the lifespan of our everyday items.

The following values underpin our activity as an organisation:

  • People first - Investing in our team to ensure we can provide tailored support where it is needed most.
  • Enabling – Delivering activity in a way that is practical, easy to understand and accessible to everyone.
  • Collaborative- Ensuring we work in partnership to add value where we can.
  • Innovative - Testing and developing new ideas and being a catalyst for change.
  • Passionate – Demonstrating a love for the environment and our place within it in everything we do.
  • Fair – Working in a way that is inclusive and reflects the needs of the people and communities we work with.

Our strategic approach reflects our ambition as an organisation and recognises the role third sector will perform in delivering national outcomes at a local and regional level.

About the Role

FEL is looking for two qualified Bike Mechanics to work as part of our Bike Medic Project, based out of our Falkirk Hub. You will effectively support the maintenance and servicing of FEL’s fleet of electric bikes as well as supporting FEL’s external bike servicing contracts. You will be a key member of staff ensuring excellent customer service as well as ensuring all e-bikes and pedal bikes are maintained to a high standard. You will support with the development and maintenance of excellent working relationships internally and with external partners, as well as with members of the public.

You will also have a supporting role in running the Bike Medic rescue and roadside recovery for cyclists, which may include out of hours call out service, principally supporting FEL’s eBike fleet.

The Bike Medic Officer will have strong practical and communication skills ensuring FEL’s reputation for delivering exemplar projects is retained, leading the way in encouraging behaviour change in relation to active travel and climate action.

We are looking for someone who:

  • Is a qualified Bike Mechanic, preferably with E-bike Mechanic certification
  • Is passionate about active travel, sustainability and the environment
  • Is motivated and proactive
  • Has excellent organisational skills
  • With customer service experience

Application notes

The Closing Date for applications is Midnight on Wednesday 1st September 2021

Please not CVs will not be accepted as a means of application

Interviews will be held on between the 9th and 10th September 2021

To apply please go to: forthenvironmentlink.org/latest-news/3-exciting-roles-active-travel-bike-maintenance

Forth Environment Link is a registered company with charitable status.

Company No. 286 723|Scottish Charity No. SCO 019 276