This vacancy has now closed

Corporate Volunteering Experience Officer

  • Full time
  • £32,055
  • Flexible locations
  • Closing 18th June 2023

  • Advertised from 25th May 2023
  • Fixed term contract ending on 31 March 2026
  • + excellent benefits including 30 days holiday and flexible working


Are you passionate about creating excellent volunteer experiences? Are you looking to use your skills in volunteer communication, training and engagement to make a difference? Then join Shelter as a Corporate Volunteering Experience Officer and you could soon be playing a vital role within our Corporate Volunteering team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Part of our Equity, Inclusion & Culture Directorate, the Volunteering team is passionate about the positive impacts of volunteering for both individuals and organisations. Collaborative and supportive, we believe that volunteers are a vital part of our growing movement for change. Right now, we’re busy building a new Corporate Volunteering Team that sits within the wider Volunteering Team. We work closely with our High Value Partnerships team, which is responsible for generating income through partnerships with corporate organisations. Successes to date include developing and extending long-term, sector-leading partnerships with companies including HSBC UK, B&Q, M&S and Network Rail across England and Scotland. This is your opportunity to be part of our future success.

About the role

As a Corporate Volunteering Experience Officer, you’ll be instrumental in ensuring a quality corporate volunteering experience that equips volunteers and connects them with our cause. Day-to-day, you’ll be responsible for cohesively managing corporate volunteering journeys so that each volunteer is enabled to deliver. Indeed, we’ll rely on you to manage all resources and communications that directly support the corporate volunteer experience, including training delivery. That will involve managing a planned approach to updating and improving resources, as well as developing new resources and methods of engaging with volunteers. And, with an exciting expansion of our partnership with HSBC accompanied by ambitious volunteer engagement plans, you’ll be key to putting a training programme in place for HSBC volunteers too. Supporting an innovative volunteer mentoring offer, managing the recruitment, onboarding and ongoing support of volunteer mentors and developing and expanding mentoring opportunities – all are part of this exciting new role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

To succeed, you’ll need a background in supporting the implementation of best practice approaches to volunteering, particularly in volunteer induction, engagement, communication and learning and development. You’ll also need experience of designing and developing learning content, planning and delivering presentations and facilitating training and workshops. Confident and creative using a range of communication methods, you’re used to using the written word to engage audiences across different comms platforms too. What’s more, you have a proven ability to plan and coordinate projects and prioritise your workload, plus an innovative, solutions-focussed approach. You’re also comfortable working both on your own initiative and collaboratively and have the proficiency using Microsoft Office applications it takes to create engaging resources.

We understand that job security is a top concern for many people when considering their next career move. That's why we want to make sure that you know the full extent of the benefits that come with this fixed-term contract.

Although the contract offered currently has a set end date, we are committed to providing our employees with the same level of support and benefits that we offer our permanent staff. This includes access to training and development opportunities, a competitive salary and benefits package, and a supportive and inclusive work environment. Furthermore, you would be eligible for internal redeployment opportunities should the contract not be extended beyond its end date.

In fact, we are proud to say that our fixed-term employees often take advantage of the opportunity to gain valuable experience and build their skills in a dynamic and fast-paced environment. We are committed to helping our team members succeed and grow, and we believe that this commitment extends to all of our employees, regardless of their length of tenure.

So, if you're looking for a role that offers the benefits and support of a permanent position, along with the excitement and opportunity of a fixed-term contract, we encourage you to apply.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Application notes

To find out more about the role and how to apply, please visit our website.

Closing date: Sunday 18 June 2023 at 11.30pm

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.