Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.

You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.

You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.

Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.

For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk

Who are we?

We have an exciting opportunity to join a new Strategic Partnership Body responsible for financial inclusion in Glasgow.

We are an independent charity whose aim is to prevent or relieve poverty and child poverty in Glasgow and to promote equality and diversity primarily through the development of early intervention and poverty prevention strategies. Co-ordinating collaboration with key local and strategic partners, to provide financial inclusion for the benefit of individuals who ordinarily reside in Glasgow.

The Strategic Body will make decisions on how money to fund financial inclusion services could be raised and then distributed. Their role will be to protect and promote the best interests of the people of Glasgow in relation to financial inclusion. The Independent Board who will make up the Strategic Body will collaborate with the provider group (GAIN – Glasgow Advice and Information Network) and the funder group who will consist of Glasgow City Council along with additional external funders.

A key function will be to attract additional resources and provide an aligned approach to financial inclusion across the City of Glasgow.

Who are we looking for?

The Financial Inclusion Strategic Body is a brand new organisation and are looking to appoint a total of seven new Directors. We are seeking Directors who can bring different perspectives to help the Body to develop its vision and plans.

The Trustees will support the governance needs and development aims of the organisation.

We welcome applications from anyone who feels passionate about tackling poverty and building a sustainable financial inclusion sector within Glasgow, regardless of professional background. We will expect and support directors to adopt best practice in governance, financial management and building collaboration across funders and providers of Financial Inclusion services. We are committed to finding candidates whose values align with the ethos of the partners establishing the body. We are looking for people who are fair, transparent, diligent, positive influencers and who are willing to contribute to debate.

We want our Board to be representative of our city so would welcome approaches from people who live locally or have lived experience of issues facing our residents. We encourage applications from groups that are under-represented on charity boards, particularly people from Black, Asian, or other minority ethnic communities, as well as young and Disabled people. Who are we looking for?

We happily welcome applications from people who have not sat on a board before. As a new Director, you will be fully inducted and offered training tailored to your level of experience that would support your development in the role.

What are the benefits for you?

• The role is unpaid, however incurred expenses can be reimbursed (e.g. travel, childcare)

• Induction and training tailored to your needs.

• Opportunities to shape strategic decisions that will impact on the financial wellbeing of Glasgow Citizens.

• Opportunities to network with senior professionals Influence to shape innovative projects and highlight public policy issues.

• Contribute to supporting the people of Glasgow with financial inclusion services.

Time Commitment

The minimum expected commitment is 4 hours per quarter for scheduled Board meetings, including preparation (held 4times per year in Glasgow).

An experienced adviser is required to improve the financial circumstances of the families supported by Hawthorn Children and Family Centre and Midlothian’s Family Wellbeing Service to improve the outcomes for the children.

The project will work with and receive referrals from Hawthorn Children and Family Centre and the Family Wellbeing Service team members. The worker will link with mental health projects, family support and Penicuik CAB’s specialist debt worker to develop a wraparound service to increase household income and improve the quality of life for the family.

Working closely with other project workers the post holder will provide awareness raising sessions with the Hawthorn Centre staff, Family Wellbeing team members and any other agencies, as appropriate.

Based at the Penicuik CAB, Hawthorn Children and Family Centre and working at any centres deemed appropriate, the worker will provide help and assistance with checking benefit entitlement, completing benefit applications and challenging benefit decisions. The work will also include income maximisation, budgeting advice, utilities and some assistance with debt issues (including housing debt).

A working knowledge and understanding of welfare benefits and good interpersonal skills are essential. The post holder will be responsible for developing and delivering the service to meet the needs of the families.