Do you want to play a lead role at the heart of an organisation which makes a real difference to people’s lives?

If you’d love to lead an innovative and varied suite of programmes which improve outcomes for young people, then this could be the job for you!

About the role

This is a newly created role, due to organisational growth. We’re looking for someone to lead our new Skills and Development ‘pillar’, by bringing together some of our existing young people’s projects and services, and driving further opportunities.

This includes our:

• Keys programmes – Key to Potential, Key to College and Key to Work – which support young people towards positive destinations
• Our Creative Natives programme, a space where we support young people to grow their creative confidence, skills and connections in a design studio.

About you

You will have a knack for translating strategic aims into operational reality, and be keen to use your excellent management skills to create opportunities for young people to reach their potential. You’ll relish the opportunity to be in ‘from the start’ of this new pillar, building on our existing areas of expertise, and be able to identify and innovate potential areas for development.

Your skills in bringing people along with you will be invaluable, enabling you to support your team and engage with partners to create positive, innovative programmes and projects which contribute to achieving our strategic aims.

How we’ll support you

You’ll be supported by an experienced Director of Services, and join a collaborative, knowledgeable senior management team, who will support you to develop and grow in your role. You’ll also have access to wider Cyrenians’ support, including our learning programme, and staff wellbeing services.

About Cyrenians

At Cyrenians we tackle the causes and consequences of homelessness by taking a values-led and relationships-based approach to delivering our services. You can find out more about our organisation and our impact online.

Our values

Compassion | Respect | Integrity | Innovation

An exciting opportunity to be part of a growing and evolving award-winning Charity which pushes boundaries and works to change the landscape for children & families in Drumchapel and beyond. Reporting directly to the Chief Executive Officer, you will lead, manage and co-ordinate all operational aspects of the Charity.

3D Drumchapel is a Charity which has been working with children and families in Drumchapel and surrounding areas for 25 years. We journey with children, families and communities to build strong foundations for families to thrive. We aim to strengthen family relationships, support parents to be the best parents they can be, improve family health & wellbeing, support children's development and build capacity in communities for family support delivery. Our services include a perinatal programme, parent & child sessions, parenting programmes, learning & development sessions, outdoor play, peer support groups, 1-1 support, family support in schools and practical support including Bairn Necessities which redistributes clothing and equipment for 0-5 years. We also lead the Drumchapel Children & Families Network which brings together children & families, third sector, social work, health, education, police and housing to work together to improve outcomes for children and families in Drumchapel.

The role

Our Head of Operations post is a new role with the responsibility to lead, manage and co-ordinate all operational aspects of the Charity including people, service delivery, funding, finance, partnerships, impact, communication, policies & procedures and systems & processes.

What we are looking for

We are looking for someone with a passion to create change for children and families and who follow our values of INTEGRITY, LOVE, EXCELLENCE & COLLABORATION with the following skills and experience –

Skills -

• Demonstrable leadership and organisational skills with ability to manage and shape development
• Proven people management skills including developing and inspiring individuals to excel and reach their potential
• Strong financial skills with ability to effectively manage budgets
• Confident communication and interpersonal skills, verbal and written
• Ability to assess service delivery impact and implement improvements
• Ability to work creatively, innovatively and flexibly
• Analytical mindset with experience developing robust systems, clear procedures and effective controls
• Ability to manage competing priorities and work and delegate in a busy and dynamic environment
• Ability to lead and manage change

Experience –

• Demonstrable experience in successfully leading and managing teams
• Significant record of good working practice with families in a relevant setting
• Experience of managing various processes and systems and using management information effectively
• Experience of managing complex budgets
• Experience and success securing external funding
• Good record of facilitating effective partnership working
• Track record of evaluating and assessing impact and implementing improvement actions

This is an exciting opportunity to be part of a skilled, supportive and inspiring team working with children and families to make a real difference and change outcomes in Drumchapel and beyond. You will be joining our team at a pivotal time, and will have the unique opportunity to manage and develop service delivery as we grow, seek to break new ground and take 3D Drumchapel to the next level.

What we offer

• Competitive salary with incremental rises
• 6% employer pension
• 35 days annual leave which grows with length of service (includes 10 days public holidays)
• Flexible working in line with the needs of the Charity
• Opportunities for growth & development including comprehensive induction & training programme, coaching & mentoring, support & supervision, appraisals and team development
• Nurturing environment