Customer Service Representative
- Full time
- £20,749 – £21,703
- Edinburgh
- Closing 16th March 2023
- Advertised from 6th March 2023
- 35 hrs per week
Role
We are looking for an organised, friendly person with great attention to detail to join our team as a Customer Service Representative.
You will provide high quality customer service and commercial administrative support to key stakeholders of the Scottish Braille Press, as well as providing a professional transcription service in accessible formats for people with a vision impairment primarily for commercial clients.
You will administer the day-to-day commercial administrative and customer service duties working alongside, and on behalf of, the Customer Service Coordinator and Manager. Duties include client communications, order processing, sales quotations, invoicing, credit control and purchasing.
You will have excellent organisation and administration skills, and strong interpersonal skills along with a good working knowledge of all Microsoft Office packages and fast/accurate keyboard skills. Attention to detail, ability to communicate effectively, together with a flexible approach to working practices is required. Previous experience of working with clients in the financial sector will be an added benefit.
The post is subject to a Police Act Disclosure and Identity and Adverse Financial Check.
Sight Scotland and Sight Scotland Veterans are the new names for Royal Blind and Scottish War Blinded.
If you require any of the information relating to this role in an alternative format, please email people@sightscotland.org.uk
About us
We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.
We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.
Application notes
To find out more about the role and to apply, please visit our website.
Downloads
Our Activity Centres provide innovative and person-centred services and support to veterans struggling with sight loss. This job exists in order to provide tailored support to veterans carrying out woodworking projects. You will work alongside the veterans to identify abilities, share ideas and plan projects within the activity Centre. You will ensure that the support provided is person-centred, tailored to their needs and is the right support for them. You will support the leadership team to coordinate and manage the activities provided within and from the Activity Centre which will support the overall wellbeing of the veterans and their families. You will work closely with colleagues across the organisation and external stakeholders to ensure that veterans can access the relevant support.
About us
We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.
We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.
The Independent Living team delivers a local information, advice and support service for vision impaired veterans living in Scotland. As an Independent Living Worker you will be expected to work with veterans, their families and carers to assess, plan and review their sight loss needs, in order to create and maintain independent living.
About us
We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.
We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.
Independent Living Worker (Part time)
- Part time
- £28,296 – £33,277 pro-rata
- Home based (Remote)
- Closing 2nd May 2024
The Independent Living team delivers a local information, advice and support service for vision impaired veterans living in Scotland. As an Independent Living Worker you will be expected to work with veterans, their families and carers to assess, plan and review their sight loss needs, in order to create and maintain independent living.
About us
We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.
We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.
Kidscene is an after school and holiday club for children from the schools in the surrounding area as well as children from the Royal Blind School who have additional support needs as well as a vision impairment.
You will ensure all the children who attend Kidscene feel included and safe by assisting with day to day activities, you will do this by providing quality play and care within the framework of the club’s policies and procedures.
About us
We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.
We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.
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