This vacancy has now closed

Community Engagement Manager - Edinburgh & Lothians

  • Full time
  • £24,000 – £27,000
  • Home based - Edinburgh & Lothians
  • Closing 6th March 2023


  • Advertised from 14th February 2023

Role

We are recruiting an Edinburgh & Lothians Community Engagement Manager (CEM) to join our Scotland projects team and lead on the outreach, engagement and management of a portfolio of exciting projects (Edinburgh, East Lothian, West Lothian)

Love to Ride is the online platform that gets more people riding bikes.

Both a web platform and App - people participate by logging trips, setting goals, posting photos and stories and encouraging others. We share targeted and localised information, prizes and incentives and deliver a rolling year-round calendar of engaging campaigns, known as Ride 365. We support individuals, communities and businesses, to cycle more often, more confidently and long term for transportation.

With 15 years experience delivering successful cycling behaviour change projects around the world, we have a solid reputation as a specialist social business creating positive change. As well as encouraging existing riders to ride more often and commute by bike, we support people who are new and returning riders.. We help individuals overcome real and perceived barriers and advocate for local cycling organisations and partners in project areas. We then monitor, measure and report on the outcomes.

Check out this animation to learn more about how we achieve behaviour change

Our Mission

Is to create, maintain and deliver the very best online platform and behaviour change programmes in the world, that are proven to get more people riding bikes more often.

The Community Engagement Manager (CEM) role

The purpose of this role is to successfully deliver the 'Ride 365' 2023/24 programme, by encouraging organisations, communities and individuals to take part in the programme. You’ll work closely with the council teams (transport, comms, economic development) to drive up engagement through their networks and act as the ‘on the ground’ face of Love to Ride.

You will work across the Edinburgh & Lothians region to promote and support our flagship programme – Ride 365. This includes 5 core campaigns:

  1. Now We Ride (Apr -Aug 2023) - in partnership with the UCI Cycling World Championships Team
  2. Bike Month (May 2023)
  3. Cycle September 2023
  4. Winter Wheelers (Dec 2023)
  5. Ride Into Spring (Mar 2024)

Throughout the year, individuals who live or work in our funded project areas can take part in the programme - log trips, post photos and stories, receive localised information, and take part in our engaging campaigns (prizes, incentives, leaderboards) which support people to cycle, and make it fun.

Each project is supported by a local, regional or transport authority client, with funding from local and central Government typically supported by

Requirements

The primary roles and responsibilities are to:

Encourage workplaces to register and participate in campaigns. This will involve: contacting workplaces by phone, email and in-person (with both warm and cold leads); giving presentations; meeting with relevant staff & selling in the concept of Love to Ride; supporting media activity; distributing marketing materials.

  • Act as a central liaison for stakeholders and project partners, developing and maintaining effective working relationships and providing regular progress reports.
  • Contact and engage local partner organisations and encourage them to promote the campaign to their networks.
  • Identify suitable ‘Champions’ within participating workplaces, develop effective working relations with them and provide ongoing support so that they can promote Love to Ride internally and succeed at getting a high number of co-workers participating.
  • Provide excellent customer service to all participants and workplace Champions.
  • Carry out monitoring activities to help evaluate the programme, e.g. collection of individual and group case studies.
  • Carry out any other duties defined by the Scotland Partnerships Manager that may be necessary to further the aims of the programme.
  • Work alongside the client teams, to deliver a highly effective programme of activity, enabling it to become an ongoing and successful programme, promoting positive change.
  • Attend events where appropriate

Person Specification

As the Community Engagement Manager, you will be excellent at building relationships and capable of representing Love to Ride in a professional manner. An enthusiastic, quality-driven self-starter, you will also have a can-do attitude and a structured approach to your work. The ideal candidate will have the following experience:

Essential

  • Relevant previous experience in managing projects or delivering projects to a variety of clients
  • Proven track record of working to targets and exceeding them
  • Experience of successful working across organisations using strong influencing skills
  • Experience of working with external stakeholders including communities, clients, partners, businesses, cycling partners

Desirable

  • Experience of overseeing project budgets and effective spend in aspects of delivery
  • Experience of working remotely and within a small dynamic team

Skills & Abilities:

Essential

  • Excellent influencing and motivational skills
  • Excellent relationship building skills - clients, stakeholders, project partners, community groups and workplaces; In particular the ability to create persuasive arguments and tailor your approach to the given audience.
  • Strong communication skills (including presentation, written and verbal/interpersonal)
  • Good time management and organisational skills - ability to juggle several projects
  • Confident to work independently

Desirable

  • Excellent analytical and problem-solving skills
  • A high degree of IT literacy and demonstrated use of online applications and tools such as Slack, Monday, Hubspot, Excel

Knowledge:

Desirable

  • Solid understanding of the cycling & sustainable transport landscape in Scotland and local working areas.
  • Understanding of the varied geography of Edinburgh and Lothians and how this influences approaches to cycling locally
  • Ride Leader / Cycle Training Qualification would be fab but not a game-changer :)

Reporting and working locations

As CEM you will report into the Scotland Partnerships Manager and Community Engagement Lead at Love to Ride. You’ll also work closely with our network of regional CEMs and wider project delivery team.

Home-working and an adaptable approach to the working week is required, and can be supported by a co-working space in the local area. Some regional travel and weekend work may be required on an occasional basis.

Application notes

If you think you’d be a great fit for this role, then we’d love to hear from you. Complete the pre-application questions and your application on our host recruitment platform - Workable.

All applications need to be submitted by 10am Monday 6th March 2023. However, If you’re seeing this late, have missed the deadline and you really want this job, please do get in touch to see where we’re at in the process.

Equality of Opportunity

Love to Ride is an equal opportunity employer and we value diversity - in both backgrounds and in experiences. We want everyone, everywhere, to enjoy the benefits of riding a bike, and we know we’ll be successful in achieving our mission when everyone feels welcome, included and valued - out on their bikes and in our team. If you think you’d be a good fit for this role, then we’d love you to apply for it and consider coming to work with us to get the world riding and smiling.

More Info

View our Scotland wide platform here: lovetoride.net/scotland

For more information about our work: partners.lovetoride.net

Love to Ride blog site: blog.lovetoride.net

For any questions relating to this job description or for an informal chat about the role, please contact Angus Rodney, Scotland Partnerships Manager angus@lovetoride.net 07948 752 930

Thank you for your interest in Love to Ride – we look forward to hearing from you.