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- Advertised from 12th January 2023
- 22.5 hours per week Monday to Sunday
Role
We're looking for an inspirational people person to join us as an Assistant Manager in our Stirling Shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.
You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Application notes
Closing date: Sunday 29th January 2023 at 11.30 pm
To find out more and to apply, please visit our website.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Family Mediator (Homelessness)
- Part time
- £30,614 – £33,894 pro-rata
- Edinburgh based with occasional travel to East and Midlothian (On site)
- Closing 6th May 2024
Are you a skilled mediator with a collaborative approach and the ability to make a difference to the lives of young people and their families?
If so, this role could be for you!
About the service
Cyrenians Mediation & Support service has been working with families in Scotland since 2006. We know family breakdown is the main cause of youth homelessness in Scotland, which is why we endeavour to ensure every young person we work with has a safe home environment and the strong relationships that make this possible.
About the role
This role is part of the Promise Partnership Project - Youth Justice & Rights. You’ll be working with young people and their families, carers or guardians, to offer a mediation process that will help them address conflict before it leads to the young person becoming homeless.
The people we work with experience varied challenges, including: involvement in the criminal justice system; substance abuse; being in the care-system; and adverse childhood experiences.
In collaboration with our Family Outreach Workers, you will offer mediation to support the whole family to provide a safe space that will help them achieve a positive outcome (i.e. the young person remains at home, or moves out in a planned way).
About you
We are looking for a qualified and experienced mediator. You will be an excellent communicator who is able to build trusting relationships with people from a range of different backgrounds.
You should also be:
- Well organised
- Effective with your time management.
- A strong team player
- Committed to providing the highest quality of support
- Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be
great opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
Family Outreach Worker
- Part time
- £25,101 – £27,907 pro-rata
- Edinburgh based with occasional travel to East and Midlothian (On site)
- Closing 6th May 2024
Do you want to support young people and families to resolve conflict? Do you want to work for an organisation that strives to prevent youth homelessness?
If so, our Family Outreach Worker role could be for you!
About the service
Cyrenians Mediation & Support service has been offering mediation and support to families in Scotland since 2006. We know family breakdown is the main cause of youth homelessness in Scotland, which is why we endeavour to ensure every young person we work with has a safe home environment and the strong relationships that make this possible.
About the role
This role is part of The Promise Partnership Project - Youth Justice & Rights. You’ll be working with young people and their families, carers or guardians, to offer tailored support and a safe space to help them address a range of issues that may be contributing to family conflict.
The people we work with experience varied challenges, including: involvement in the criminal justice system; substance abuse; being in the care-system; and adverse childhood experiences.
Working in collaboration with a Mediator, you will be supporting families to engage with the mediation process and other relevant interventions, to reduce the chance of the young person becoming homeless.
About you
We are looking for a motivated individual with excellent communication skills and experience of supporting children young people and/or families.
You should also be:
- Well organised and effective with your time management.
- Flexible and creative in your approach
- A strong team player
- Committed to providing the highest quality of support
- Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be great opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
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Top job! Director of HR and Corporate Services
- Full time
- £65,000
- Edinburgh (On site)
- Closing 9th May 2024
About Us
Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.
About The Job
The Director of HR and Corporate Services is at the heart of the business. Taking a lead on the HR, Risk, Legal and Compliance functions, this role is responsible for all internal operations, and also supports central functions.
A strong part of our culture is local accountability and as such this role will enable others to make decisions, devolving appropriate responsibilities on areas such as HR, procurement, contract management and facilities to other parts of the organisation while taking a strategic overview.
This is a new role where the postholder will have scope to review and update responsibilities, in conjunction with the CEO, to ensure the function works across the organisation.
The Director of HR and Corporate Services shares key leadership behaviours and accountabilities with the rest of the Leadership Team, while focusing on specific areas responsibility.
This role requires a PVG check.
Main Areas of Responsibility
- Governance: Ensure the correct governance arrangements, practices and systems are in place; are followed; and reviewed.
- Improvement projects: Take the lead on improvement projects across the organisation, involving appropriate people and teams.
- Business continuity: Ensure planning for business continuity is documented, prepared for and regularly reviewed.
- Health and Safety: Chair the health and safety committee and oversee implementation of policies and appropriate reporting
- Data Protection: Ensure our information management systems and retention schedules are up to date and information is secure, this includes IT security and support.
- People development: lead on Impactful People, our people development and feedback programme.
- Contractor management: direct and support external contractors on marketing, fundraising, people development and other projects.
- Oversee the work of the Directorate of Corporate Services team providing strategic decision making, professional guidance and support.
- Line management of 4 X Direct reports: Executive Assistant; Project Co-ordinator; HR & Payroll Coordinator; Volunteer & Community Fundraising Officer
Employee Benefits
- 35 days holiday including public holidays.
- Pension with People’s Pension (employees 3%; employers 5%).
- Casual dress code.
- On-site parking.
- Access to Organisational Development Programme.
- Access to advice and support through our Employee Assistance Programme.
- 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
- 20% staff discount at Four Square Park Cafe *excluding alcohol.
- Access to exclusive deals and discounts through our HR platform.
- Access to a staff support fund to help with unexpected one-off costs.
- Involvement in Four Square’s strategy planning.
Required Qualifications and Skills
We are looking for a candidate who can hit the ground running in this role and therefore we require candidates to have:
- Experience of working at a senior level within an organisation;
- Knowledge and understanding of the charity sector, preferably as an employee or a trustee
- Significant experienced of people management;
- Preferably qualified to CIPD Level 7 (or equivalent experience/qualification);
- Demonstrable knowledge of the legal and regulatory landscape of all aspects of corporate services to ensure understanding and compliance, including: HR; data protection; health and safety; and charity governance;
- Excellent project management and planning skills and be able to translate strategies into operational plans;
- Experience in coaching and developing members of a new team is desirable.
- Ability to think strategically and creatively while demonstrating good judgement when analysing and responding to complex issues.
- Works well under own initiative; is an effective member of a leadership team; and a skilled collaborator across an organisation.
- Highly organised with strong attention to detail.
- Confident and effective communicator with the ability to present information to a variety of different audiences.
- Confident with a variety of IT packages including Microsoft. Ability to create reports and analyse data to spot trends and act on them.
Reports to: CEO.
About Us
Our aim is to find routes out of homelessness and into independent living for the people we support every day. Alongside our services, we have two social enterprises, that provide vital income for our charity as well as volunteering and training opportunities for people using our services and the wider community.
About The Job
Our people are at the heart of the organisation and this role supports our team through all aspects of their time with Four Square. The postholder will oversee recruitment, deliver organisation inductions, support managers, monitor and arrange skills training and help deliver our payroll function. The role will have lead responsibility in delivering our organisational development programme Impactful People.
This is varied role working across our services and social enterprise which comprises of over 100 staff, volunteers, and students on placement. The postholder will gain exposure to a wide range of HR aspects and will play a key role in supporting the team.
All Four Square employees must complete a Basic Disclosure and provide evidence of the outcome when received from Disclosure Scotland.
Main Responsibilities
- Oversee recruitment, onboarding and deliver organisational inductions to new staff;
- Oversight and maintenance of the HR database, including producing regular reports to provide KPIs as well as ad-hoc reports when requested;
- Responsible for the administration of the employee assistance programme;
- Produce payroll reports for monthly payroll;
- Work with managers in handling employee relations matters including, investigations disciplinary or grievance issues, providing appropriate and timely support and maintaining appropriate records;
- Provide support to Director of HR and Corporate Services on relevant HR matters and support the delivery of Impactful People, our Organisational Development programme
- Produce a monthly staff newsletter, supporting the culture and providing information to all our staff;
- Able to step in to support business critical functions in the central team when required (full training provided);
- Conduct exit interviews and collate data on reasons for leaving;
- Any other tasks which support the HR and payroll functions within Four Square.
Employee Benefits
- 35 days holiday including public holidays.
- Pension with People’s Pension (employees 3%; employers 5%).
- Casual dress code.
- On-site parking.
- Access to Organisational Development Programme.
- Access to advice and support through our Employee Assistance Programme.
- 15% staff discount plus free delivery for items purchased in Edinburgh Furniture Initiative.
- 20% staff discount at Four Square Park Cafe *excluding alcohol.
- Access to exclusive deals and discounts through our HR platform.
- Access to a staff support fund to help with unexpected one-off costs.
- Involvement in Four Square’s strategy planning.
Required Qualifications and Skills
- At least three years’ experience of working in HR and ideally a qualification in HR, working towards a qualification.
- Ideally a Chartered member of CIPD or working towards membership.
- Proven ability to multi-task and prioritise an everchanging workload.
- Ability to take responsibility to proactively resolve issues and provide support in challenging situations.
- Strong communication skills, both written and verbal. Ability to build relationships at all levels across the organisation and with external stakeholders.
- Detailed focus, highly organised and able to plan and organise work with strong attention to detail.
- Advanced skills in MS Office Packages; and remote meeting technology.
- Office based to ensure collaboration with stakeholders and a consistent presence in the organisation.
Reports to: Director of HR and Corporate Services
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