We are looking to recruit a passionate, committed person, with experience of working with young people and adults to join our team join our team as a Navigator supporting individuals away from violence.

In this equally challenging and rewarding role you will have the opportunity to be a stabilising influence on young people & adults and walk alongside them as they create healthier, safer lives.

Are you looking to lead an organisation and contribute to a more inclusive society?

Fife Shopmobility is seeking an inspiring General Manager to lead their transformative charity, which is dedicated to improving the lives of individuals with mobility challenges. Operating in Kirkcaldy, Glenrothes, and Dunfermline, the charity provides manual and powered wheelchairs, electric scooters, and a unique companion shopping service. These services enable users to access shopping centers and enjoy daily activities with ease and dignity, whether it is grocery shopping, running errands, or enjoying a day out.

Continuously developing and enhancing their services, Fife Shopmobility aims to meet the needs of vulnerable adults and children. They build strong relationships with local partnerships to create a supportive network that enhances the quality of life of their service users.

The Role:

As the General Manager, you will lead a passionate team and drive the mission of Fife Shopmobility forward. You will work closely with the Board to develop and implement strategic plans, oversee service delivery, manage the team, and ensure compliance with health and safety regulations. Your role will also involve creating strong relationships with partners and stakeholders, managing finances, and driving fundraising efforts. This is a unique opportunity to make a significant impact in the community, ensuring that users receive top-notch, compassionate support and that Fife Shopmobility remains a vital resource for accessibility and inclusion.

The ideal candidate will be a strong leader with a proven track record in management, preferably within the voluntary or charitable sector. They should have exceptional organisational and strategic planning skills, a strong decision maker, and a good understanding of compliance and voluntary sector statutory practices. Above all, they should be committed to making a meaningful difference in the community with both compassion and professionalism.

If you are excited by the prospect of leading a dedicated team and making a real impact, Fife Shopmobility invites you to apply. For further information about the General Manager position and to explore how you can contribute to their mission, please contact our recruitment team. Don’t miss this chance to be part of a transformative organisation.

To lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem.

Purpose & Context of Role

The postholder will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.

A project worker will demonstrate leadership and ownership over effective service delivery to young people by managing outcomes for young people through use of line managers, colleagues and organisational tools, processes, policies, and procedures.

The key responsibilities of the Project Worker include, but are not limited to:

Service Delivery

• To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
• To be available for young people and families at critical times
• To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning.
• To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
• To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
• To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making.

People

• To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately.
• To demonstrate professional resilience when providing support with sensitive or challenging issues
• To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes.
• To establish mutually trusting, open and non-judgemental relationship with young people and their families
• To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family.
• To respect and value the contribution of wider stakeholders and the delivery of includem services.
• Where opportunity allows experience of directing, supporting, and mentoring Assistant Project Workers/Sessional staff.
• Any other duties as designated by your line manager.

Resources

• To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
• To maintain and produce accurate and timely records and reports.
• To ensure support is delivered in line with includem’s Policies Procedures, SSSC Codes of Practice & National Guidelines

Influence

• To gain commitment from other stakeholders with varying demands and priorities
• To ensure young people and families are empowered to make informed choices.
• To support young people and families to effectively communicate with others.
• To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
• To reflect on practice, share learning and promote continuous practice improvement within a team setting.
• To articulate and endorse the includem framework of intervention and the key aspects of the service delivery model to a wide audience.
• To role model appropriate practice standards and professional boundaries to others
• To ensure a high-quality service is delivered to young people and families.
• Demonstrate understanding of your impact on people and how they might see you.

Quality Assurance

• To be accountable for the quality of your work and be able to evidence this work effectively.
• To actively participate in formal supervision and continuous professional development.
• To generate creative and new solutions to issues faced by young people and families.

If you want to apply you must have full UK driving licence.

Full job description can be found here.