Elpis Trust delivers a person centred housing support service to 19 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high-quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 10 in scatter flats (to include mother & baby flats) in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme.
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.
• Be registered with SSSC or apply for registration within three months of start date.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved.

Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services. Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day

Why work with us?

At Care Support Scotland caring isn’t just a job — it’s who we are. Join our dedicated team and help transform lives while growing your own career.

• Pension contributions matched up to 6%

• Financial Flexibility – Access your wages as you earn them with our Earned Wage Access benefit.

• Employee Assistance Programme through HSF

• Contribution to HSF Health Plan – supporting your everyday health needs

• Generous annual leave – 33 days including public holidays, increasing with service

• Supportive absence policies to help when you need time off

• Death in Benefit Cover – 2x annual salary

• Support with funded qualifications

• Career development and progression opportunities

Who we are looking for?

Are you passionate about supporting people to overcome challenges, build stability, and move towards independent living? Do you have experience in social care and a commitment to equality and inclusion? If so, we want to hear from you.

We’re recruiting a Senior Support Worker to lead frontline delivery of personalised, high-quality, and compassionate support to individuals experiencing or at risk of homelessness. You’ll be part of a dedicated team delivering tenancy support, housing management assistance, and wellbeing services tailored to individual needs.

Eastfield is a high support needs service, supporting people with multiple and complex needs as such as substance use, mental health and physical health. This does not involve any personal care or administering any medication

Role and responsibilities

• Coordinate and deliver support plans addressing tenancy sustainment, substance use, mental health, housing needs, and personal development.

• Responsible for coordinating and maintaining staff rotas for their service.

• Work directly with individuals to help them achieve their goals, build life skills, and improve health and wellbeing.

• Act as a keyworker and oversee support delivery, ensuring accurate and professional records.

• Liaise with external partners, including housing teams, healthcare services, and advocacy groups.

• Provide leadership on shift and supervision to support workers in the absence of the Team Leader.

• Promote inclusion, empowerment, and trauma-informed practice in all areas of support.

Essential Skills and Attributes

• A recognised social care qualification at SCQF Level 6 or above.

• Experience working in adult social care, ideally in homelessness, housing support or mental health.

• Confident in report writing, support planning, and using digital systems.

• Understanding of SSSC codes of practice and Care Inspectorate standards.

• Strong values of compassion, dignity, and respect for all.

• Ability to read, speak and write in English at CEFR level B1 or higher.

• Commitment to the values and mission of Care Support Scotland, and to promoting equality, diversity and inclusion

Desired skills and attributes

• Previous social care practitioner (skilled worker) experience,

• Previous supervisory experience

• Previous specialist training experience directly related to the role.

Additional Notes

• Shift work, weekend work may be a requirement of this role.

• PVG scheme membership & SSSC registration are requirements of this post

• Please note, you will be asked to provide evidence of your eligibility to work in the UK.

• We reserve the right to bring the closing date forward if a suitable candidate is identified.

Are you motivated by the power of strong financial systems to support meaningful social change? Do you take pride in accuracy, clarity and well-organised processes that help an organisation thrive? MCR Pathways is looking for a diligent and proactive Finance Assistant to join our friendly and dedicated Finance team in Glasgow.

About the Role:

This role sits at the heart of our financial operations, ensuring we can continue delivering life-changing mentoring support to young people across the UK. As Finance Assistant, you will play a key part in maintaining accurate financial records, supporting smooth transactional processes, and ensuring the integrity of the data we rely on to make informed decisions.

Working closely with our Finance Director and Finance Manager, you will help keep our systems running efficiently, supporting both day-to-day activity and the wider mission of the organisation.

Key responsibilities:

• Ensure all invoices and expenses submitted through Dext are accurate before publishing to Xero, resolving any discrepancies and confirming correct coding and tax treatment.
• Complete regular bank reconciliations in Xero, matching transactions and promptly investigating variances.
• Keep supplier and customer contact records in Xero accurate and up to date.
• Prepare and set up payment batches for approval, ensuring invoices are correctly coded, authorised and processed in line with internal procedures.

About you:

• Experience working with Dext and Xero and online expense management systems.
• Confident handling day-to-day financial processes.
• Organised, with an eye for detail and accuracy, you take pride in keeping data clean, reliable and easy to navigate.
• Comfortable following established processes but also able to improve or update them when needed.
• You enjoy solving problems and can work independently, managing your workload efficiently and proactively.
• You communicate clearly and professionally, and you work well with others across different teams.

About MCR Pathways:

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East and North East England. We are committed to helping young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Living Pensions Employer, Life Assurance - 4 x salary.