Due to the internal promotion of the current post-holder, we are seeking a Family Support Worker (1.0 FTE) to join our team. This post will support the delivery of the Forth Valley Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for delivering a range of family support services which address the specific needs of families and support groups, including evidence-based interventions, with the assistance and support of the Family Support Development Officer – Forth Valley. This includes facilitating family support groups and working with individuals on a one-to-one basis; providing advocacy to support groups and individual family members, and actively promoting family recovery and family inclusive practice.

The post has a Forth Valley wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. This post will be part of Scottish Families’ staff team and be supervised by the Family Support Development Officer – Forth Valley.

We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification; have experience of direct client work, group work, direct work with families and understanding of the voluntary sector; with knowledge of issues affecting families affected by substance use. Candidates should be able to effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

A fantastic opportunity has become available within the Fundraising & Engagement Team to deliver significant income from two key income streams and sustain our mission to ensure nobody faces dementia alone.

The Fundraising & Engagement Coordinator will report to the Fundraising & Engagement Leader, contributing to the delivery of our strategic objectives.

Whilst the role will work collaboratively to support all income streams, we are particularly keen to hear from anyone who has prior Corporate Partnership and/or Major Donor experience.

We are looking for someone who is naturally optimistic and empathetic, with a can-do attitude. You will be a self-starter, comfortable working independently, who thrives on building meaningful relationships. Applicants should enjoy and have a track record of working in a fast-paced and varied environment.

Successful applicants will have a positive attitude towards dementia, along with excellent communication skills and a caring manner. A pro-active approach to learn and participate in training will also be expected.

We protect and promote the human rights of people with mental illness, learning disabilities, dementia and related conditions.

We have two varied and interesting roles as Casework Officers for the right candidates to join our team on a full-time basis.

The role involves undertaking a range of administrative activities which will contribute to the fulfilment of the Commission’s duty to monitor the operation of the Mental Health (Care and Treatment) (Scotland) Act 2003.

You should have two passes at higher grade and five passes at standard grade or equivalent qualifications, including English and a numerate subject (or relevant work experience/qualification in Administration).

The role also requires proficient IT skills, with Microsoft Office packages, database input and management.

Telephone enquiry/call handling experience and a customer focused approach are essential along with the ability to communicate effectively.

You should also have proven administrative experience and experience of working under pressure and to deadlines, with excellent organisational skills and attention to detail.

The success of the role relies on team working so the ability to work as part of a team and with limited supervision is critical.

As an employer, we offer excellent terms and conditions of service including a generous pension scheme, a commitment to learning and development and access to an Employee Assistance Programme and comprehensive staff benefits.

We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

At the Commission we champion diversity, inclusion and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

In this varied and exciting role, you will support service users to achieve their identified goals by facilitating structured group and one-to-one activities that allow those taking part to improve existing employability skills as well as develop new ones. Working as part of the Employability Team the role offers you an opportunity to be innovative and creative in meeting the needs of those who use the Service.

The ideal candidate should be someone who can work as part of a team, be creative in their approach to working with people, have excellent communication skills and have a sense of humour. They should be educated to SVQ Level 2 or its equivalent, and be willing to complete an SVQ3 after probation.

Key Responsibilities:

• I work as part of a team building positive working relationships
• In partnership with service users, I implement outcome focussed development plans as designed/overseen by my line manager so enable service users to achieve their identified goals
• To achieve outcomes, I can employ a number of appropriate intervention strategies including positive communication skills
• Ongoing risk assessment is integral to my practice to ensure the wellbeing of service users
• I can demonstrate group work skills which bring people together in a safe environment
• I have an awareness of appropriate professional boundaries including confidentiality
• I contribute to service user goals and outcomes by working in partnership across a number of organisations sourcing appropriate community support and opportunities

Essential Criteria:

• I am educated to SVQ level 2 or have relevant experience working in health and social care
• I can plan and prioritise my workload
• My professional self -awareness means that I can seek support and advice from my line manager appropriately and participate in supervision and support meetings positively
• I am empathetic
• My personal and professional value base is consistent with the aims and objectives of Support in Mind Scotland
• My practice is firmly based within a model of recovery
• I demonstrate genuine regard for service users and their families
• I have good I.T. skills and can produce accurate case notes
• I am enthusiastic to develop my knowledge and skills

Benefits

Professional development including funded opportunities.

A generous 37 days’ holiday.

A 35-hour working week, enhanced sick pay & season ticket loan.

A great work life balance with flexible and blended working environment.

24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.

Enhanced sick pay and leave entitlements

Paid Mental Wellbeing Days

Cycle to Work Scheme

Blue Light Discount Card