- Advertised from 8th September 2022
- Permanent
- pension + holidays + flexible remote working
Role
This post benefits from a range of excellent terms and conditions, holidays entitlement, pension and a hybrid working arrangement that offers flexible working and a blend of office and home-based working.
We are recruiting an Operations Manager for a new public body – Redress Scotland. We are looking for a skilled committed people who are committed to living our values of Dignity, Respect and Compassion. We will offer you full induction and training, flexible working and support you to be part of a new an inclusive team.
Background
For decades, children in residential care in Scotland were failed by those entrusted to look after them. Scotland is taking steps to face up to those failing by establishing a financial redress scheme for survivors of historical child abuse in care.
While nothing can ever make up for the suffering survivors have endured, financial redress can provide acknowledgement and recognition of the harm done. A national redress scheme will offer a non-adversarial alternative route to justice and access to support and apology.
To deliver this, the Scottish Government has supported the creation of a new ‘non-departmental public body’ entitled Redress Scotland. This body will assess and make decisions on applications from survivors (and in some cases next of kin) seeking redress. Redress Scotland will be entirely independent of the Scottish Government.
Organisation
Redress Scotland is primarily a decision-making body. It will not process applications, provide support to applicants or arrange payments. In order to make best use of public resources, all administrative aspects of the national scheme will instead be carried out by Scottish Government without impinging on the independence of Redress Scotland’s decision-making.
Role Description
The Operations Manager is responsible for coordinating the daily operation and oversight of the panel activities, enquiries, complaints, freedom of information requests and Subject Access Requests (SAR’s). This will include coordinating the internal work across the operations team and supporting the effective decision-making of panel members in relation to applications for redress. This role supports our largest team so substantial experience of line management, organising people, processes and tasks, and quality assurance and improvement are critical. The operations manager must build the trust and confidence of external stakeholders. The post holder will ensure all work is carried out with a trauma informed approach and the operations team is well supported within the wellbeing framework for Redress Scotland.
Main duties
- Support the Head of Operations to ensure that Redress Scotland deliver an effective and efficient service to applicants for redress in line with the legislation and guidance.
- Develop and implement organisational plans, services, policies, procedures and processes, ensuring that our values of compassion, dignity and respect are embedded in everything we do.
- Identify risks and take action to address and mitigate such risks, working collaboratively with the multi-disciplinary team.
- Implement a total quality management approach and framework to continuous improvement, identify and implement innovative solutions to challenges and design a robust operation service that is evidence based through analysis and interpret data.
- Ensure that Redress Scotland embeds trauma informed approaches and practices into how we work and engage with each other and in how we support the engagement, participation and influencing work of survivors and people with lived experience.
- Lead and develop the operations team and ensure that we maximise our resource to deliver quality services in a way that develops our people in line with our policies, procedures and values. This also includes deputising for the Head of Operations in their absence.
- Ensure members of the operations team have structured support including one to one meetings, appraisal and regular debriefs.
- Foster a culture of wellbeing, self care and safety for all who work for Redress Scotland and ensure that we create opportunities for learning and development to grow and support our talent.
- Design and develop quality assurance and key standards of operational activity that is outcomes focused and enables Redress Scotland to evidence our work in line with our values.
- Ensure confidentiality of data is paramount in our operations activity and held and handled securely, that we have high standards of professionalism in relation to compliance with GDPR and respond to FOI requests, working closely with the senior management team.
- Work collaboratively with all internal and external key stakeholders to build positive, supportive and productive working relationships that demonstrate that we have the applicant at the heart of activity.
Qualifications:
- a minimum of seven years’ experience in an operations role
- five years’ experience in a management or leadership capacity
- a relevant qualification in leadership or work relevant to Redress Scotland
Essential Criteria:
- Proven experience of strong leadership creating a working environment which is values based with respect, dignity and compassion woven through the culture and behaviour of the organisation.
- The ability to lead confidently and persuasively, working collaboratively to design and introduce new or improved services, plans, systems or policies and delivering results through the wider team activities.
- Experience of leading and managing a significant complex and sensitive operational service, with a high public profile, which is ever changing dynamic and diverse with lots of challenges.
- The ability to drive performance in a way that support and develops a culture of engagement and well-being through diverse multi- functional teams
- Excellent written and verbal communication skills with the ability to influence and engage at all levels across internal and external stakeholders establishing and building trust and confidence
- Able to use evidence to diagnose and analyse complex information to problem solve and create innovative solutions
- Experience of developing high standards to monitor operational activity and audit and review to continuously improve the quality of service
Desirable criteria:
- Has a good understanding of how trauma, redress and support spans organisational boundaries and professional groups - with knowledge and an active interest in trauma-informed delivery.
- Expertise in one or more fields of emotional and psychological trauma, law, social work and health.
- Experience in a start-up or developing an organisation and delivering in new and untested ways of working
- Experience of working with lived experience
Please note that the successful candidate will be required to complete Scottish Government security checks including Disclosure checks and provide satisfactory references.
Application notes
In order to apply, please complete the online application form by Thursday 22 September at 12 noon.
Interviews: On or around the 6th October
Further information
We offer a range of flexible working patterns where possible to assist with a work/life balance and welcome applications from people wishing to work on a part-time or job share basis. We are happy to discuss flexible working from day one.
We want to create an organisation that is accessible and open to people from all walks of life and backgrounds and an inclusive culture where all forms of diversity are seen as real value for our organisation. We are committed to providing a great working environment where people enjoy coming to work and feel valued for their contribution and excel in their chosen careers.
The work of Redress Scotland has been developed through the voice of lived experience since its inception. Applications are being encouraged and welcomed from talented individuals who have lived experience of the care system. If you meet the essential criteria we will guarantee you an interview
Day Services Manager
- Part time
- £30,232 – £33,468 pro-rata
- On site: Edinburgh
- Closing 15th December 2025
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you’ll do
As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.
You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.
You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.
You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will includeevidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.
You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.
What you’ll have
The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.
You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.
Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.
The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)
This post requires a full driving licence and access to a car.
The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.
Human Resources Manager (Scotland)
- Part time
- £35,759 – £37,378 pro-rata
- Hybrid: Edinburgh/Inverness
- Closing 5th January 2026
Do you want to work in a committed, flexible and caring team, at the heart of an inspiring national charity?
Are you motivated by our vision of people with and without learning disabilities sharing life, friendship, homes and spirituality?
Could your professional and people skills help people live fuller lives, and build a more human society?
L’Arche has 11 Community clusters around the UK. We stand for inclusion and full lives for people with learning disabilities. We combine brilliant care with rich community. We aim to show what life with learning disability can be, what life-giving social care can be, and what community, meaning and togetherness can be in our society.
You will find L’Arche a rewarding place - to work, to make society kinder, and to find fun and friendship in the process. If you are anything like me, you may also find yourself changed too, by the L’Arche way of seeing and being in the world.
This role provides effective HR support to all employees and in the two L’Arche Communities located in Scotland (Edinburgh and Inverness), in line with L’Arche’s identity, mission and values.
As a Human Resources Manager, you will support the Community Leaders and Coordinating Teams, provide advice and guidance to all leaders on best practices in HR matters, and ensure that the two Communities meet all of their regulatory obligations with regard to the employee life cycle.
You will ensure the implementation of employment legislation and compliance with Safer Recruitment, national policies and initiatives, and SSSC requirements.
This role will supervise two training coordinators and have dotted line management of HR admin.
If you like the sound of that, please get in touch and explore this with us.
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families across Scotland.
We are seeking an experienced HR Manager who is passionate about driving positive change at The Yard. You will bring the expertise and gravitas to influence and support senior leadership on HR and cultural initiatives.
About the role:
Some of your key responsibilities will include:
• Ensuring The Yard maintains the roles, skills and experience to deliver on its strategic priorities
• Measure employee engagement and agree action plans to develop and improve organisational culture
• Ensuring our recruitment policies and processes embody our values and enable us to recruit people with the skills and qualities to meet our goals
• Developing and managing our renumeration policy
About you:
This job is for you if you have:
• Proven experience of HR management
• Can lead by example, fostering a culture of trust and respect
• Excellent communication and relationship building skills
• Ability to develop HR strategies aligning with our strategic plan
If our ethos inspires you and you are eager to bring your knowledge and experience to a team that is deeply committed to our purpose, we would love to have you on board.
If you would like to discuss the role with our Director of Resources, please let us know and we can arrange a call.
Chair and Trustee Recruitment
- Management Board
- Unpaid
- Hybrid/Remote: Edinburgh
- Closing 16th January 2026
Arts Culture Health & Wellbeing Scotland (ACHWS) are looking to recruit a new Chair and several new Trustees to join our Board of Trustees in 2026.
If you are passionate about the role of arts and culture in health and wellbeing outcomes, want to help shape the future of culture and health collaboration in Scotland, support the engagement with the growing membership and make a difference at a local and national level, we’d love to hear from you.
ACHWS is Scotland’s national network linking together, advocating for and supporting those working at the interface of arts, culture, health and wellbeing in Scotland. We seek to advance health and wellbeing in Scotland through the promotion and practice of arts and cultural work across a range of health, social, cultural, care and community contexts. Our vision is for arts and culture to be recognised as transformative to health and wellbeing and accessible to everyone in Scotland.
Applications are welcome from across Scotland with option to join meetings by Zoom with in-person attendance at one meeting per year and board away day. Travel, accommodation and childcare expenses are available for all meetings for those who live outwith Edinburgh, as well as support with access requirements and reasonable adjustments.
Latest news See more
