Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.
The role
We have an exciting opportunity for you to join the Service Delivery team. You will be primarily responsible for providing effective customer service and administrative support to a variety of grant & loan programmes we manage on behalf of the Scottish Government and other funders.
You will verify the information provided in the grant/loan applications received and claims for grants against a set criteria, following up on further information with applicants, installers and other internal teams as necessary. The role has a real focus on customer service and delivering an effective customer journey is essential to the role.
What you’ll do
What you’ll bring
This is a permanent, full-time position.
Energy Saving Trust offers a range of benefits to all employees such as flexible working, an employee assistance programme, and a wellbeing allowance. Please see our careers page for more info.
To apply, please visit our website where you can forward your CV and cover letter. In your cover letter please outline how you meet the knowledge, skills and qualifications required section in the job description. Please state the job reference you are applying for in the subject line. Applications submitted without a covering letter will not be considered.
Applications close 5pm, Friday 16 September 2022
To address the urgent challenges posed by the climate emergency, we need a diversity of people, experiences and ideas. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
If you think you may need some additional support or reasonable adjustments made to any part of the application/recruitment process, please get in touch.
Due to current restrictions on office capacity the majority of our staff are working from home. Will we be happy to discuss how we are managing this and the transition to a blended working model at the interview stage with you.
Please note that we are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.