This vacancy has now closed

Service Coordinator

  • Part time
  • Circa £29,700 pro-rata
  • Edinburgh City and The Borders
  • Closing 21st September 2022


  • Advertised from 8th September 2022
  • Fixed Term contract for 2 years / 25 hours per week (Monday to Friday with some flexibility).
  • Perks: Annual leave of 29 days (pro-rata) PLUS public holidays, flexible maternity, adoption and paternity packages, annual staff awards, 7% employer contribution pension scheme, employee discount portal with all your favourite brands!
  • 8052

Role

Our Black and Minority Ethnic Youth Service Heritage Youth service recognises the importance of lived experience and we openly invite applicants with experiences around cultural diversity and racism to apply as this will be highly valued in who we appoint to this role. Your lived experience will be invaluable in helping us to remain strongly connected with the purpose of our project and we believe your first-hand insight and knowledge will have a crucial impact in becoming a bridge between our children, young people and families and the service.

The contract is funded by Young Start, a grants programme run by The National Lottery Community Fund and also by the Gannochy Trust and runs initially until September 2024, with the potential for renewal. You can grow your experience and build your network with a wide range of organisations across the region.

As a Service Coordinator you will contribute to the direct service delivery with colleagues and young people from diverse backgrounds. The role involves working in Edinburgh to lead on our Heritage and Inclusion project, as well as the Scottish Borders (Galashiels and Earlston) to deliver a new initiative to support children, young people and families from Black Asian Ethnic Minority backgrounds with their emotional wellbeing.

About Us

Working at Action for Children is so much more than a job. It's an opportunity to truly make a difference to the lives of vulnerable children, young people, and families. We believe that every child should have a safe and happy childhood. Last year, we helped more than 671,275 children and families across the UK. We work to ensure their voices are heard and we campaign to bring lasting change to their lives.

About the Role:

Action for Children's emotional wellbeing and inclusion project in conjunction with Young Start Community Fund & The Gannochy Trust and Scottish Borders Council creates an opportunity to engage with children, young people and families from multi-cultural backgrounds living in Edinburgh and The Borders, promoting social inclusion, celebrating different cultures and history through engagement with sports, arts and music.

The project offers a trusting support network that will be a safe place to discuss challenges where staff can enable young people to develop new skills and community connections. As a Service Coordinator you will supervise staff and be crucial in implementing and developing our services across The Borders, as well as working alongside our practitioners, engaging with children, young people and families, individually and in groups developing agreed service plans working towards agreed outcomes.

You will manage and lead a team and work together to provide a wide range of services to children, young people and families, which enable positive outcomes to be achieved and enhance their mental/ emotional health and strengthen their wellbeing by:

  • Working closely with senior staff and managers to review and evaluate service provision, ensuring continued improvements are made, driving innovation and business development, in particular for an assigned area of work.
  • Participating, chairing, facilitating and leading of relevant multiagency meetings e.g. service planning meetings, home visits and conference meetings, where appropriate.
  • Coordinating a delegated budget to ensure efficient usage and reporting, in accordance with agreed procedures.
  • Providing direct and overall line management of staff, applying appropriate policies and procedures, also sharing knowledge and experience through coaching and mentoring techniques.
  • Nurturing, developing and promoting effective relationships and channels of communication with colleagues, community organisations, partner agencies and other external agencies.

About you:

  • HNC Social Care or SVQ children and young people or other relevant qualification and or significant experience of working with young people from diverse backgrounds.
  • Advanced experience of chairing, supporting and contributing to service planning meetings.
  • Experience of the development and practice of community working, including influencing involvement.
  • Delivery of service user needs assessment, ensuring accurate and update retention of information.
  • We believe a diverse workforce enriches the lives of the children and young people we work with and we welcome applications from everyone. We value and celebrate our differences and as an inclusive workplace we want everyone to be themselves.

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

Application notes

To find out more and to apply please visit our website

Closing Date: 21 September 2022