Do you have some experience of advice work, an understanding of money and debt support and a real desire to develop
your knowledge within this field? Then join Shelter Scotland as a Housing Rights Worker – Money and Debt and you
could soon be playing an important role in helping to build the financial resilience of people in Scotland with
poor financial health.
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland
struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the
threat of eviction. So, we are striving for change, with individuals, in communities, across society, and
leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause
to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving
to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social
injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be
representative of the people we are here to help and those who support our movement for change. In all our
people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to
becoming a truly anti-racist organisation.
About the Team
We recently launched a new 3-year partnership with a leading UK bank, with a strategy centred on building the UK’s
financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health
which may negatively impact their housing situation. The project aims to improve and challenge financial
resilience by delivering specialist advice and intervention and gaining evidence and insight into the
issues.
In our Community Team, we identify, investigate and intervene in housing and homelessness issues. We are engaged in
our local communities to understand the housing issues people are facing, and we apply our expertise to work
toward solutions. Lived experience of the housing emergency is at the heart of everything we do.
About the role
You’ll be responsible for providing money and debt advice, advocacy and casework to clients, including homelessness
prevention and financial resilience. We’ll also rely on you to deliver housing and financial health/resilience
workshops to a variety of audiences, including clients and their families, local professionals and
volunteers
About you
To succeed, you’ll need to be used to working with, and influencing, a range of internal and external stakeholders
and enjoy collaborating with people from other teams and organisations. You’ll also need great time management
skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and
hold people to account. Adept at engaging with individuals and communities, you enjoy gathering evidence and
identifying insights, issues and trends. What’s more, you present information and arguments in a clear and
compelling way and have excellent problem-solving skills. Proficiency using IT like Word, Excel, email, internet
and in-house CRM systems is also required.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and
interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to
work scheme and an employee assistance programme.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our
advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us
for help.